Contract Management

TCS Chennai Hiring for Contract Management

Role : Contract Management

Experience: 2 to 10 Years

Job Location: TCS Magnum Chennai

JD : Kindly refer end of the post

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Should be flexible with Australian Shift (3.30 AM/4.30 AM IST to 1.30 PM/2.30 PM)

Candidates to have registered EP ID’s

Role & Responsibilities:

• Core Competencies:

Problem-Solving Skills: Ability to identify issues, analyse root causes, and implement effective solutions within defined guidelines.

Interpretation Skills: Strong capability to interpret critical information, including legal documents and process requirements.

Process Orientation: Understanding of process flows and adherence to operational guiderails.

Comprehension of Legal Terms and Language: Familiarity with property related terminology and documentation (preferred) or willingness to learn about property related processes.

Business Process Understanding: Ability to quickly grasp end-to-end conveyancing processes and critical business interactions.

English Proficiency (IELTS Level 6 or Equivalent minimum), including:

Reading: Able to read and understand general legal processes and conveyancing-related materials with sufficient accuracy to identify obligations, and compliance requirements.

Writing: Ability to draft clear, well-structured communications such as emails, reports, and documentation in a business context.

Listening / Speaking: Able to engage in professional discussions with legal professionals, clients, and stakeholders in Australia, demonstrating clarity, appropriate terminology, and confidence in interpreting and explaining key documentation in the conveyancing process.

Understanding BPO Requirements: Understanding of outsourcing processes and familiarity with core concepts such as SLAs and compliance related KPI metrics.

Stakeholder Liaison: Ability to coordinate with various internal teams (i.e. Legal, development, sales and conveyancing team members) and serve as a point of contact for Stockland in the conveyancing process.

Technical & Analytical Skills

Data Analysis and Reporting: Competence in analysing data, generating insights, and preparing accurate reports.

Proficiency in Microsoft 365 (Intermediate Level): Skills in Word, Excel, PowerPoint, Outlook, and SharePoint for documentation and collaboration.

(Intermediate = ability to use functions to summarise data, manage shared documents, and use collaboration tools effectively)

Technology Adaptability: Ability to learn and work with various platforms and tools such as (PEXA (Property Exchange Australia), Salesforce, SAP, SharePoint, CTS (Contract Lifecycle Management).

• Be havioural and Soft Skills

o Attention to Detail: High accuracy in reviewing and processing documents.

o Time Management: Ability to prioritise tasks and meet deadlines in a fast-paced environment.

o Client Management Understanding: Awareness of client expectations and ability to maintain positive relationships.

o Resilience and Volume Handling: Capacity to perform under pressure and manage competiting priorities during peak periods.

o Accountability: Ownership of tasks and responsibility for outcomes.

o Collaboration and Escalation Awareness: Team-oriented approach and understanding of escalation protocols.