Continuous Improvement Manager

Job Title: Continuous Improvement Manager (Flow Architect)

Location: Gurgaon, India

Compensation: ₹18–22 LPA + performance bonus

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About Protein World & PW-SIMs

Protein World is on a mission to enlighten the world through love, trust, and flow. Our newest venture, PW-SIMs, helps Indian students going abroad stay connected with international SIM cards and referral-based money-making opportunities.

We’re scaling rapidly across the UK, USA, Australia, Germany and beyond. To keep pace, we need to make our B2B sales engine (airports, embassies, institutions) and our PW MoneyMaker referral program (students selling to students) as smooth and compounding as possible.

That’s where you come in.

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Role Purpose

As our Continuous Improvement Manager (Flow Architect), you’ll work directly with the CEO to refine, simplify, and automate the flows that power PW-SIMs.

Your mission is to:

• Shorten deal cycles and scale our B2B sales flow.

• Optimise and grow the PW MoneyMaker referral journey.

• Deliver weekly 1–2% improvements so both flows compound over time.

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Key Responsibilities

• Map the end-to-end B2B sales process and standardise proposals, contracts, and onboarding.

• Refine the PW MoneyMaker referral flow: sign-up → referral → payout.

• Identify bottlenecks, redundancies, and friction points.

• Automate repetitive tasks (CRM updates, payout triggers, dashboards).

• Build live dashboards for deals, referral growth, and payouts.

• Deliver measurable improvements every week, creating compounding gains.

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What We’re Looking For

• 5–10 years’ experience in Operations Excellence / Sales Ops / Rev Ops / Process Consulting / Lean / Kaizen.

• Proven track record of refining sales or referral systems in fast-growth environments.

• Analytical + data fluent (Excel/SQL/BI tools).

• Skilled with automation and no-code tools (HubSpot, Airtable, Zapier, Notion).

• Strong communicator: can simplify complexity and get buy-in.

• High-vibration energy: trust, love, and refinement in how you work.

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KPIs (How We’ll Measure Your Success)

• Reduction in B2B sales cycle time.

• Increase in deals closed per quarter.

• Referral → purchase conversion uplift.

• Reduction in payout/commission processing time.

• Weekly measurable improvements delivered.

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What We Offer

• Salary ₹18–22 LPA + performance bonus.

• Direct collaboration with the CEO on mission-critical flows.

• The chance to shape PW-SIMs’ growth backbone across India and abroad.

• A family-like, high-energy team culture built on trust and love.

• Exposure to telecom, fintech, and wellness industries.

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🔑 This isn’t just another ops job. It’s about architecting the flows that fuel PW-SIMs’ global growth. If you love simplifying complexity, automating systems, and making things compound — we’d love to meet you.