Continuous Improvement Manager / Officer

Job Title: Continuous Improvement Manager / Officer Department: Quality / Operational Excellence / Continuous Improvement Reports To: Head – Quality / Operational Excellence / Plant Head Job Summary: The Continuous Improvement Manager is responsible for driving operational excellence initiatives such as Lean, 5S, Kaizen, and Total Quality Management (TQM) across the group companies. The role involves fostering a culture of continuous improvement by initiating and monitoring programs like QCC, CFT, and HSP, ensuring effective implementation of eCIMP, conducting audits, training employees, and coordinating with auditors for process evaluations. Key Responsibilities:1. Continuous Improvement Program Management Initiate and manage continuous improvement programs such as Cross-Functional Teams (CFTs), Quality Control Circles (QCC), and High-Performance Systems (HSP) across group companies. Drive employee engagement in CI initiatives and promote a culture of excellence. 2. eCIMP Implementation & Monitoring Lead the implementation of eCIMP (Electronic Continuous Improvement Management Process). Monitor project progress through the eCIMP platform and reward high-performing plants and teams. 3. 5S Audits & Workplace Management Schedule, conduct, and monitor 5S audits regularly. Continuously improve 5S practices at all locations to maintain high workplace standards. 4. Training & Capability Building Conduct regular training sessions for employees on various tools and techniques related to Lean, Kaizen, QCC, 5S, and other CI methodologies. Develop training materials and conduct workshops to foster knowledge and skills related to operational excellence. 5. Reporting & MIS Prepare and maintain MIS reports on all continuous improvement initiatives and track progress. Share periodic reports with management regarding the status and outcomes of CI activities. 6. Recognition & Motivation Evaluate ideas, suggestions, QCC projects, and CFT initiatives submitted by employees. Implement reward and recognition mechanisms to motivate the workforce for active participation in CI programs. 7. Competitions & Knowledge Sharing Organize and encourage participation in internal and external competitions like QCC, Kaizen, and TQM events. Conduct TQM quizzes on a quarterly basis to foster continuous learning and engagement. 8. Audit & Compliance Coordination Coordinate with internal and external auditors for evaluation of CI projects, processes, and systems. Ensure that audit findings are closed effectively and contribute to the continuous improvement journey. 9. IS (Information Systems) Implementation (If applicable)Contribute to IS-related activities supporting CI initiatives, such as digitizing improvement processes or data management. Qualifications & Skills: Bachelor’s degree in Engineering, Industrial Management, or related discipline. 5–10 years of experience in Quality, Operational Excellence, or Continuous Improvement roles. Hands-on experience with Lean, Six Sigma, 5S, Kaizen, TQM, and related CI methodologies. Strong skills in conducting audits, training, and workshop facilitation. Excellent analytical and problem-solving abilities. Proficient in MS Office, MIS preparation, and CI management platforms (e.g., eCIMP). Effective communication, leadership, and stakeholder management skills.