4457 Continuous Improvement Jobs - Page 2

Job Summary We are seeking a dynamic and results-driven Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing innovative marketing strategies to enhance brand awareness, drive customer engagement, and increase sales. This role requires a blend of creativity and analytical skills, as you will be expected to analyze market trends and performance metrics to optimize marketing efforts. Duties Develop and implement comprehensive marketing plans that align with business objectives. Conduct market research to identify new opportunities and evaluate competitor strategies. Manage social media marketing campaigns across various platforms to enhance brand visibility. Utilize Google Analytics to track website performance and optimize digital marketing efforts. Collaborate with the sales team to create effective advertising sales strategies. Create compelling copy for advertisements, promotional materials, and digital content. Oversee budgeting for marketing initiatives, ensuring efficient allocation of resources. Utilize Adobe Creative Suite to design engaging visual content for campaigns. Analyze campaign performance data and provide actionable insights for continuous improvement. Skills Proficiency in Google Analytics and ability to interpret data effectively. Strong understanding of social media marketing trends and best practices. Experience in advertising sales with a proven track record of success. Familiarity with Adobe Creative Suite for content creation and design tasks. Knowledge of performance marketing techniques to drive conversions. Expertise in digital marketing strategies across various channels. Excellent copywriting skills with the ability to craft persuasive messaging. Strong budgeting skills to manage marketing expenditures effectively. Join us as we strive to elevate our brand presence in the market through innovative marketing initiatives! Job Type: Full-time Pay: Up to ₹25,000.00 per month Schedule: Day shift Work Location: In person

Key Responsibilities: Test Planning: Develop and execute comprehensive test plans and test cases based on product requirements and specifications. Functional Testing: Conduct functional, regression, and performance testing to identify defects and ensure the application meets user needs. Automation: Utilize automated testing tools to streamline testing processes and improve efficiency. Documentation: Maintain clear and concise documentation of test results, defects, and testing processes for review and reporting. Collaboration: Work closely with developers, product managers, and other stakeholders to communicate testing progress and defect status. Defect Management: Log, track, and prioritize defects, collaborating with development teams to ensure timely resolution. Continuous Improvement: Contribute to the enhancement of testing processes and methodologies to improve overall product quality. Compliance: Ensure that testing activities adhere to established quality standards and regulatory requirements.

What you'll do: Execute detailed quality assurance testing for software products. Develop and implement comprehensive test plans and test cases. Collaborate with cross-functional teams to identify and resolve software defects. Apply best practices in quality assurance to ensure high-quality deliverables. Contribute to the development and maintenance of automated testing scripts. Participate in peer reviews and contribute to continuous improvement initiatives. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 4+ years of experience in software quality assurance 2+ years of experience in automation testing 2+ years of experience in performance testing 2+ years of experience in Agile methodologies 4+ years of an equivalent combination of educational background, related experience, and/or military experience Experience that would be great to have: Experience with automated testing tools Knowledge of continuous integration and continuous deployment (CI/CD) tools Familiarity with security testing practices Understanding of software development lifecycles Certification in software testing methodologies Role: QA Team Manager

Job ID:42137 Location:Mumbai : India Management Office Position Category:Finance Position Type:Employee Regular Who is LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. Role Purpose: The Subject Matter Expert - Record to Report (RTR) will have overall responsibility for managing the day-to-day operations of the RTR processes at LRQA, ensuring alignment with the company’s financial objectives. You will work closely with the Global Process Owner (GPO) to monitor and manage the performance of Infosys, our outsourced service provider, ensuring that service levels meet or exceed agreed SLAs and KPIs. In addition to overseeing operations, you will lead process transitions, ensuring smooth handovers and team readiness through knowledge transfer and training. You will also collaborate with Infosys to identify and implement process improvements, including automation initiatives, to increase efficiency and effectiveness. The role requires strong stakeholder management to foster collaboration and drive continuous improvements across the RTR function. Key Responsibilities: Operational Management: Ensure RTR processes meet or exceed SLAs and KPIs. Act as the first point of escalation for service-related issues, mitigating risks and driving resolution. Process Transition & Change Management: Lead the end-to-end transition of RTR processes, including team setup, knowledge transfer, and training. Communicate and manage process changes, ensuring adoption across stakeholders. Process Improvement & Automation: Collaborate with Infosys on process standardization and automation initiatives to drive continuous improvement in RTR activities. Stakeholder Collaboration: Build strong relationships with internal teams and Infosys to ensure effective service delivery. Promote the outsourced service model and provide guidance on process improvements. Documentation & Reporting: Maintain clear, standardized process documentation and ensure regular reporting on RTR performance and improvements. Technical / Professional Qualifications / Requirements: Bachelor's degree in Finance or related field. MBA and professional accounting qualifications (ACA, ACCA, CIMA, ICWA) are a plus. Experience: 10+ years in RTR, with strong expertise in general ledger management, preferably within a Shared Service environment. Process Improvement: Proven experience in process optimization, automation, and driving continuous improvement. Technical Skills: Advanced MS Office skills (especially Excel) and familiarity with ERP systems (SAP ByD preferred). Leadership & Communication: Strong stakeholder management, problem-solving, and communication skills. Ability to lead cross-functional teams and drive change effectively. This role offers the chance to influence the strategic direction of RTR processes within LRQA, leading improvements, innovations, and transitions that will shape the future of financial operations. If you’re a proactive and experienced finance professional with a passion for process optimization, we’d love to hear from you. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

You are a part of proven, high performance team with an excellent supporting network with development opportunities within GroupM India Opportunity to work as Activation Specialist on big categories and top advertisers in the region and extend your learning opportunities Measures of success: In 3 months: Understanding of Nexus cross-functional teams, their roles and responsibilities Involved from brief to implementation of campaigns for the aligned business Establish confidence in the team through your contribution and value adds while delivering plans to Campaign Delivery Team Involved in plan creation execution for aligned businesses meeting day-to-day requirements Conduct governance team meetings towards achieving product process adherence Co-ordination with CDT on updates/ revisions/ reviews as per aligned frequency Creating integrated media plans across TV, Press, Radio and Digital I/O Buys In 6 months: Handle tactical and implementation planning independently with the team, ensure delivery of KPI as aligned Provide integrated media planning solution for new campaigns Lead the Activation specialist team in meeting the strategy, planning, execution, and reporting requirements Master the art of optimization and prioritization of workflow in case of activity load being higher than team bandwidth to manage the activity volume Ensure timely reporting of media deliverables and reports In 12 months: Ensure Plan QC process optimization right through the year with a tracker Train and build Multi-channel / integrated plan champions within your team Ensure 100% reviews are done with Campaign Delivery Team as per aligned SOP Achieve 100% Nexus process compliance adherence Contribute towards Nexus tool creation / enhancement to enhance efficiency compared to previous annual efficiency benchmark Lead a team of planners by supervising and mentoring them to raise the quality of deliverables Be the lead contact and trusted advisor for any Non-Biddable campaign activation Responsibilities of the role: Following are the responsibilities of the Nexus Activation Specialists and the varying degree of complexity is subject to individual job level: Nexus Activation Specialist team is accountable for tactical planning, buying and execution of Non-Biddable media plans for a set of businesses Nexus Activation Specialist team needs to understand clients media deliverables, GroupM Agency s deliverables and campaign KPI s Review the brief received from Campaign Delivery Team; align with them on the expectation/ output Based on the reviewed and aligned brief, create integrated activation plans In line with SOP Negotiate with Vendors for buying the activation plan including value adds, FCT management campaign execution etc Vendor Relationship Management Create optimize the activation plan meeting the media objectives by balancing the available resources with the constraints Close the optimized plan with Campaign Delivery Team Creating the schedule of the approved plan based on the Scheduling brief Set up campaign platform for Digital activity (wherever required) Working with Nexus mPlan team for campaign execution (campaign go live) Track the live campaigns on daily/ week basis in terms of spot implementation, campaign performance, mid- eavls etc Based on campaign performance/ mid eval analysis, Campaign inflight optimization is compulsorily done for every single campaign In addition to create, implement and manage integrated campaigns : Nexus Activation Specialist team understand media behaviours and how the target audience interacts with media Platform Strategy is effectively embedded in the plan structure based on aligned process Ensure multi-channel / integrated plan solution are provided to CDT wherever required. Work collaboratively with CDT, Nexus Activation Specialists, Nexus mPlan, Nexus AdOps and other Nexus teams (wherever required) to ensure a holistic approach in integrated campaign creation execution Ensure Plan QC process optimization around key deliverables of the Campaign are taken care. Ensure understanding and 100% compliance with both GroupM and Finance processes, policies and procedures Promote knowledge, share and continuous learning around POVs, trends, relevant skills, media channels and technologies to continue nurturing a high-performing team Review output from the Nexus Activation specialist team before delivering to Campaign Delivery team to ensure a best-in-class response Support the Campaign Delivery team in meeting strategy, planning, execution and reporting requirements Ensure smooth working relationship with Campaign Delivery Team and Nexus teams to manage client budgets and deliver on campaign-wise / monthly and annual media KPIs Proactively identify opportunities to improve and enhance clients campaigns and advise CDT accordingly : What you will need: 5+ years of media planning experience; experience in buying will be an added advantage Understanding of Media - TV, Print, Radio Digital Display; and cable to deliver integrated media solution Proven and extensive experience in campaign creation, execution and tracking with meticulous process Able to effectively develop and motivate people to achieve joint goals Able to efficiently prioritize and delegate tasks in a fast-changing environment Excellent knowledge of negotiations and inflation management Industry Software Knowledge usage - YUMI, IRS, TGI, MAP. Understanding of digital tools like ComScore, etc Leadership skills demonstrated by self-confidence, good judgement, sound decision-making, empathic listening, flexibility, self-motivation and ability to challenge the status quo. Excellent communication stakeholder relationship management skills Proactiveness in address and escalate when needed, on any issue that compromises the quality and timeliness of deliverables Team player demonstrated as the ability to receive and provide feedback professionally, thrive and collaborate in a cross-functional environment Strive for excellence demonstrated by setting high standards for yourself and others, committed to continuous improvement and deliver results despite constraints

About the Opportunity Job Type: Permanent Application Deadline: 01 July 2025 Job Description Title: PI & Advisory Operations Associate Department: Personal Investing (PI) & Advisory Operations - India Team for Germany Location: Gurgaon, India Reports To: Head of Personal Investing (PI) & Advisory Operations - India Team for Germany Why Fidelity? We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger. Department Description The German Customer Operations department is part of Global Personal Investing and Advisory Operations (GPIA Operations). Operations in Germany supports profitable business growth by continuously improving operational processes and the overarching operating model. The department aims to deliver an outstanding customer experience and works collaboratively with Technology, Client Services and Sales (cross-functional approach). As PI & Advisory Operations in Germany is embedded into the global Operations unit of the group, the German team is able to access additional resources and knowledge to continuously improve operational processes and follow a digital first approach. Purpose of the Role PI & Advisory Operations Germany consists of different teams and is organized into the key functions of Post and Document Management, Client-Onboarding and Client Maintenance, Re-Registration and Transfers, Dealing, Ordering, Reconciliation and Distributions, as well as customer regulatory reporting and tax. This role covers core client set-up and maintenance activity. Key Responsibilities Set-up and maintenance of client accounts. Maintenance of client details (e.g. name, address and bank details). Deletion of client information. Completion of data cleansing activities to adhere to data accuracy and consistency requirements. Ensure that quality and productivity standards are adhered to. Experience and Qualifications Required Fluency in German and English Good numeracy and attention to detail Process and continuous process improvement knowledge Client-centricity High level of quality assurance and risk awareness Motivation and collaboration Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Lead defect analysis and implement robust countermeasures for continuous improvement. Champion the quality of new models, ensuring excellence from trial to launch. Execute rigorous process audits, identifying areas for enhancement. Benchmark and infuse industry best practices into our processes. Prepare & manage control plans, ensuring meticulous execution of activities. Facilitate strategic management reviews, collaborating with top-tier plant leaders. Propel cost reduction and value engineering initiatives. Cultivate a culture of skill development and technical mastery within the team. Technical/Functional: Exceptional analytical acumen and a systematic approach to problem-solving. Comprehensive expertise in automotive manufacturing operations. Proficiency in contemporary tools such as MS Office and Power BI. A solid grasp of ISO 9001/14001 standards. Adept at New Product Development (NPD)/Mass Production quality assessments and stabilization.

What youll do: Execute detailed quality assurance testing for software products. Develop and implement comprehensive test plans and test cases. Identify and report software defects. Work closely with development teams to resolve issues and improve product quality. Contribute to the development and maintenance of automated testing scripts. Participate in continuous improvement initiatives within the QA team. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience youll need to have: 3+ years of experience in software quality assurance 1+ year(s) of experience in automation testing 1+ year(s) of experience in performance testing 1+ year(s) of experience in Agile methodologies 3+ years of an equivalent combination of educational background, related experience, and/or military experience Experience that would be great to have: Experience with automated testing tools Knowledge of continuous integration and continuous deployment (CI/CD) tools Familiarity with security testing practices Understanding of software development lifecycles Certification in software testing methodologies Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Responsibilities : 1. Conduct UX research to understand customer needs and pain points. 2. Develop low-fidelity wireframes and prototypes for digital platforms. 3. Collaborate with product and engineering teams to improve user journeys. 4. Perform usability testing and implement feedback for continuous improvement. 5. Create and maintain design documentation and guidelines. 6. Analyze user data and translate insights into actionable recommendations. 7. Ensure alignment with branding and organizational objectives. Qualifications and Skills: 1. Expertise in UX research, design tools, and wireframing software. 2. Strong analytical and problem-solving skills. 3. Proficiency in collaboration tools like Jira, Confluence, and Miro. 4. Familiarity with usability testing methods and tools. 5. Ability to work effectively in cross-functional teams. 6. Knowledge of design principles and customer-centric approaches.

1. Analyse business requirement, design, prototype and build control system/ software/ AI or IoT solutions to automatic equipment in industrial plants. 2. Conceptualization, Costing, Calculations, Electrical Designing, Parts selection engineering BOM Preparation 3. Experience with Electrical/Electronic Designing tools such as E-Plan / Autodesk Eagle 4. Manage projects throughout entire execution to ensure success as defined by adherence to standards of scope, budget, customer experience and timeline. 5. Coordinate with various stakeholders - internal (mechanical design, electrical design, software, commercial, etc.) and external (different manufacturing and assembly plants of MSIL to ensure timely execution, customer satisfaction with each solution that is taken up. 6. Identifying areas of continuous improvement and driving tactical and strategic improvements (new tech integration, data generation, energy monitoring, etc.) to the different automatic equipment (i.e. Material handling equipment, measurement test equipment, etc.)

Educational Qualification B.E / Btech / Mtech (Environment)/ MBA (Sustainability)- Full Time Job Responsibilities: Decarbonisation/Net Zero Roadmap experience GHG Emissions Baselining Cross-functional experience in Sustainability projects development Scope-3 Emissions reduction projects Carbon offset projects development Develop and Implement Decarbonization Strategy Preparing long-term sustainability strategy for GHG Emission reduction for MSIL and Value Chain Partners Identify opportunities for energy efficiency improvements, renewable energy integration, and optimization of energy consumption within manufacturing processes ESG integration within value chain including assessment of tier 1, 2 and 3 suppliers and dealers Monitor and analyze ESG metrics against industry peers and benchmarks, providing insights to stakeholders and senior management to drive continuous improvement and enhance sustainability performance. Cross-Functional Collaboration: Collaborate with cross-functional teams within the company to integrate decarbonization initiatives into overall business operations seamlessly. Coordination for implementing various GHG-related projects end to end and ensure expected results. Competencies / Skills Core Requirements:- Strong technical knowledge in the domain of Climate Change, Decarbonization, ESG. Understanding upcoming technologies defining future decarbonization pathways such as Carbon Capture and Storage Blue/Green Hydrogen, renewable energy, etc. Soft Skills Requirements: - Communication skills (written and verbal) Presentation Skills, Proficiency in MS office and MS Excel Ability to handle challenging situations Openness, adaptability positive attitude Good analytical and logical reasoning skills Specific Expertise for Functional area Industry or consulting experience in GHG emission and decarbonization space Hands on experience of calculating Scope 3 GHG emissions Experience of developing decarbonization strategy

Job Title: Chief Financial Officer (CFO) Location: Nagpur Industry: Manufacturing Reports To: Managing Director Experience Required: 15+ years (with at least 5 years in a senior financial leadership role in manufacturing) Job Summary: We are seeking an experienced and strategic Chief Financial Officer (CFO) to lead the financial operations of our manufacturing organization. The ideal candidate will possess deep knowledge of financial planning, risk management, budgeting, and cost control specifically in a manufacturing environment. The CFO will be a key member of the executive leadership team, contributing to long-term strategy and driving financial performance and sustainable growth. Key Responsibilities: Strategic Financial Leadership Develop and execute financial strategies aligned with the company//'s business goals. Provide financial and strategic insights to the CEO and Board of Directors. Lead financial forecasting, planning, and analysis (FP&A) to support long-term operational strategies. Accounting & Compliance Oversee accounting, financial reporting, and internal controls. Ensure timely and accurate preparation of financial statements in accordance with applicable accounting standards (IND-AS/IFRS). Ensure compliance with all statutory, tax, legal, and regulatory requirements. Cost Management & Manufacturing Finance Monitor and analyze manufacturing costs, inventory valuation, and cost of goods sold (COGS). Implement robust cost control and cost reduction initiatives. Collaborate with operations to optimize production and reduce wastage. Treasury & Fund Management Manage cash flow, banking relationships, and investment strategies. Oversee capital structure and manage fund requirements for expansion and working capital. Negotiate and manage debt, credit, and financing arrangements. Risk Management & Internal Audit Identify financial and operational risks and develop mitigation strategies. Oversee internal audit processes and strengthen internal controls. Ensure robust ERP and MIS systems for timely and accurate reporting. Team Leadership Lead, mentor, and develop a high-performing finance and accounts team. Foster a culture of performance, accountability, and continuous improvement. Qualifications & Skills: Education: CA / CMA / MBA (Finance) or equivalent. Experience: 15+ years of progressive experience in finance, with at least 5 years in a CFO or similar senior role in a manufacturing organization. In-depth understanding of manufacturing processes, costing, and inventory control. Strong grasp of corporate finance, budgeting, taxation, and regulatory compliance. Proficient in ERP systems (SAP/Oracle/other manufacturing ERP) and advanced Excel. Excellent leadership, communication, and stakeholder management skills. Strategic thinker with strong analytical and problem-solving abilities.

We are looking for a Production Planning and Inventory Control Executive to ensure the smooth operation of our manufacturing unit. Responsibilities: Plan and oversee daily production schedules to make sure we meet deadlines and run efficiently. Work closely with the central Production Planning team and other departments to ensure everything is well-coordinated. Analysing and assessing inventory levels to ensure optimal stock levels and prevent shortages or excesses. Creating and maintaining production schedules, considering lead times, production capacities and resource constraints. Collaborating with production teams, supply chain and sales to understand data from demand forecasting and plan production requirements. Manage plant operations and manpower to ensure we stay on target with production goals. Coordinating with suppliers to ensure timely delivery of raw materials and components. Review and analyse demand forecasting data to plan production schedules with our sales and marketing teams. Collaborate with production teams to understand capacity, resource availability and production capacity to create accurate schedules. Coordinate with purchasing teams to ensure timely procurement of raw materials and components. Monitor production progress and adjust schedules as needed, to meet changing demands. Communicate production schedules and changes to relevant teams and stakeholders. Identify and implement process improvements to enhance production efficiency. Analyse data and generate reports on production performance and inventory metrics. Stay updated on industry trends, production technologies and best practices in production planning. Requirements Any Graduates 3+ years of demonstrable experience in the production planning and scheduling field. Solid understanding of production processes, inventory management and supply chain management processes in the Indian business landscape. Proficiency in using production planning software and ERP systems. Excellent communication and interpersonal skills for effective collaboration with cross-functional teams. Detail-oriented with strong analytical and problem-solving abilities. Ability to adapt to changing priorities and work effectively in a dynamic environment. Knowledge of lean manufacturing principles and continuous improvement methodologies. Multilingual proficiency for effective communication in a diverse market. Job Location: Calicut Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Schedule: Day shift

Job Requirements Work on warehouse/factory Readiness ensuring Equipment and Facilities handover to Logistics team aligned with Operational requirements Interface with the Warehouse Logistics teams and external suppliers for designing a seamless and effortless goods & material flow with tight inventory management and Priority orders encompassing FIFO, FEFO & LIFO methods Lead the programme to successfully deliver all the requirements of Warehouse capability acquisition Assess and complete the cell or facility capacity/utilisation statement for both NEW and Existing warehouse/factory Conduct Time and Motion studies predominantly using MOST technique and collate other standard data of Man, Material, Machine & Methods (4M’s) for OEE calculations Use OEE data to drive continuous improvement increasing equipment performance and reliability Create Process drill down & gap analysis and identify improvement activities to minimize waste in processes/Method of manufacture. Conduct value stream mapping on key processes to clearly identify bottlenecks with VA and NVA tasks and create Yamazumi charts for line balancing. Perform root cause analysis to identify Failure modes / Waste elimination ideas and corrective actions with CFT on Key failure modes/Waste elimination. Complete an Improvement Activity that demonstrates application of Equipment Improvement tools to increase reliability and availability. Use specific Virtual Layout analysis and Simulation tools and resources to be applied at the appropriate time to support Safety, Ergonomics, Quality, Productivity improvements as required Lead productivity and Layout improvement activity within a warehouse/factory Author final recommendation report and support in creation of key specifications for CAPEX and monitor measures to assess the impact. Coordinate in sharing the best practices within community of practice. Participate in Single Minute Exchange of Die (SMED), Asset Care, Industrial Engineering (IE) and Failure Mode Effect Analysis (FMEA), Poke-Yoke workshops Has ability to write Standard Operating Procedure (SOP) for any local process or assisted supplier creation of SOP Conduct supplier audits to drive process standardization, waste elimination and continuous improvement Work Experience Experience in warehouse / factory Layout design (including management of cost, risk, time, and change), particularly in a fast paced, agile environment in a highly legislated sector without NO compromise in meeting quality and safety criticality. Extensive and detailed knowledge of LEAN and AGILE approach Should be a practitioner in usage of MOST (preferred) / MTM techniques using appropriate software and Industrial standards. Practical engineering experience within a high technology environment with exacting quality, safety and ergonomical requirements. Prominent level of IT literacy with the ability to generate and analyze data to establish trends and propose data driven solutions. experienced in the use of VSM, Yamazumi charts. Statistical Tools using Minitab & other appropriate software. 3D modeling, drafting and its associated simulation tools. Sound knowledge interpreting the Business requirement of OEMs and its associated Global eco system of vendors/supply chain. Sound knowledge on storage, containment and retrieval procedures and traceability techniques. Should possess & manage complex projects with multiple cross-functional interfaces, have good written and oral communication skills, and be capable of working with the minimum of direction. Should be Innovative, curious, able to deal with ambiguity and motivated to think out of the box. Should be an initiative-taker with a positive attitude, high ethics, and a history of working successfully under pressure in a time-constrained environment. Must be flexible, with a high tolerance for organizational complexity and ability to collaborate with partners from within and outside, across diverse cultures and time-zones. Education Qualification Graduate in an Industrial/Mechanical Degree or equivalent work experience Should have background on Warehouse / Logistic Management Systems Minimum 6+ years on field work experience in VSM, LEAN and Time & Motion studies

We are taking transformational steps in our finance function and are looking for deep subject matter expertise in record-to-record processes, technology, and data to lead us into the future. Are you experienced in finance processes and applications? Do you enjoy improving processes and having a service-oriented mindset with a solid grasp of finance? Are you excited about working with internal stakeholders across IT, finance, and project execution? Perhaps you have extensive experience in public auditing and want to apply your reporting and accounting expertise and lead the way? Or, you have earned your credits with intense operational roles in accounting and are ready to boost and apply your knowledge. We are looking for you! In this role, as a subject matter expert, you will be the key player in our transformation and improvement programs. You will support us in connecting the dots between the digital world and core finance processes. This will require a thorough understanding of business processes, best practices, the latest developments, and benefits new tools can bring to VI. Next to business-oriented consulting skills, strong communication skills are essential, enabling us to put the plan into action together with our Global teams. You are a team player and, at the same time, able to deliver independently. Having strong analytical skills and a proactive can-do mentality. Well give you the opportunity to grow your network, broaden your experience and expand your horizons in a fast-growing global environment. Your department and scope of activities The scope of your role is global. Hierarchically, you will be part of the Global Transformation Office based in Veghel, the Netherlands and will report into the Global Process Owner Record-to-Report, who is leading transformation and change. We foster a flexible yet critical approach, emphasizing an end-to-end mindset, deep process knowledge, and a strong understanding of the business. We are expected to be highly skilled professionals with a deep understanding of finance, business, and technology. The role requires a combination of strategic thinking, analytical skills, and technical knowledge to design and implement solutions that support the organization's financial objectives Your role & responsibilities Process Focus: Advisor to a broad range of Stakeholders both in and outside finance. Process Improvement: Drive standardization and initiate improvements within Record to Report, using end-to-end expertise to enhance processes and tools. Cross-Functional Guidance: Provide expertise on Record to Report processes and offer guidance to related areas like Source to Pay, Lead to Cash, and Hire to Retire. KPI Management: Monitor and drive performance based on defined KPIs. Technology Focus: Finance Architecture: Contribute to developing and managing finance architecture, including processes, systems, and data, to align with business goals. Solution Implementation: Collaborate with IT and cross-functional teams to deliver technically sound, sustainable financial solutions. Change & Risk Management: Stay updated on new technological developments, manage architecture changes, and advise on priorities and risks. Continuous improvement focus: Identify, evaluate and drive opportunities for process optimization. General Global Alignment: Collaborate with global teams, including peers in the US and India, on Record to Report transformation projects. Qualifications Education: Master's degree in finance, Accounting, Business, or a related field (MBA or relevant certifications preferred); Experience: At least 10 years of working experience in record to report; Experience with financial systems and processes, especially with modern ERP / EPM solutions (e.g., Oracle Cloud EPM/ERP, SAP); Proven success in leading or participating in transformational finance projects, ideally in a global, multi-entity organization; Experienced in analyzing, redesigning, and implementing finance processes using best practices, with exposure to modern digital tools like Cloud platforms, AI, RPA, and Power Automate being a plus. Skills: Strong analytical and problem-solving skills; Exceptional communication skills, capable of explaining complex concepts to both technical and non-technical stakeholders; Excellent interpersonal skills, confident in building lasting business relationships; You have a result-oriented mindset, are independent, pro-active, innovative and take ownership; Proficient in implementing continuous improvement methodologies such as PDCA, Kaizen, and Lean principles to drive operational excellence; Be fluent in English (written and verbal).

Senior Manager of Job Description:- Position: Senior Manager - Plant Operations Job Location: Mumbai Working Days:- 6 Days working Experience Required- 15+ Years Job Purpose :- The Sr. Manager Operations of Plant Operations will oversee the end-to-end operations of the manufacturing facilities, ensuring efficiency, cost-effectiveness, safety, and compliance. This role demands strategic leadership to achieve operational excellence while aligning plant performance with organizational goals. Roles & Responsibilities 1. Strategic Planning & Leadership: Develop and implement strategies to enhance plant efficiency, productivity, and profitability. Align operations with organizational objectives, ensuring short-term and long-term goals are met. Lead plant capacity expansion and modernization projects to meet market demand. 2. Operations Management: Oversee daily operations of manufacturing units, ensuring high-quality output and on-time delivery. Optimize resource utilization (manpower, materials, and equipment) to achieve production targets. Establish and monitor KPIs to drive continuous improvement. 3. Financial Management: Prepare and manage plant budgets, ensuring cost control and profitability. Analyze financial data and make data-driven decisions to enhance cost efficiency. 4. Safety & Compliance: Implement and enforce strict safety protocols, ensuring a zero-accident environment. Ensure compliance with regulatory, environmental, and legal requirements. 5. Team Management: Lead and mentor plant managers and cross-functional teams to achieve organizational objectives. Foster a culture of accountability, innovation, and excellence. Identify and implement training programs to upskill employees. 6. Continuous Improvement: Drive Lean Manufacturing, Six Sigma, and other best practices to reduce waste and improve operational efficiency. Innovate processes and adopt technology to enhance productivity. Education and Experence :- Strong leadership and decision-making skills. Excellent understanding of manufacturing processes, supply chain, and quality control. Expertise in Lean Manufacturing, Six Sigma, or other operational excellence methodologies. Exceptional communication and interpersonal abilities. Financial acumen and analytical skills. Education: Bachelor's degree in Engineering/Industrial Management or related field (MBA preferred). Experience: 20+ years in plant operations, with at least 10 years in a senior leadership role. Proven track record of achieving operational excellence and driving organizational growth. Please share your resume on kirti@consultingkrew.in Regards, Kirti Yadav Senior HR Recruiter Cell - 9811438411 LinkedIn - https://www.linkedin.com/in/kirti-yadav-5aa178367/

Job Overview - The role of Manager / Sr. Manager Business Excellence (healthcare) domain encompasses leadership strategic oversight and operational & Process Excellence. Key Responsibilities Quality Assurance - Ensure Program Quality objectives and SLAs are met. Ensure Program Quality measurements are reflective of Quality levels perceived by the client Value Creation - Deliver tangible value to the clients through. Process Reengineering Transformation projects leveraging Digital capability (Automation Analytics etc.). Cross geo/cross tower projects. Drive client specific initiatives Efficiency Improvement - Reduce cost of operations reduce cost of quality improve productivity Optimize Spans & Ratios Utilization Improvement Speed to Proficiency - Learning curve reduction Delivery Excellence - Improve process capability improve end to end service delivery processes Build and leverage Continuous Improvement Meet SLA commitments Lead and manage Interventions People Management - Ensure employee engagement through strong people connect and managing grievances with the help of HRBP and leadership team as appropriate. Drive team upskilling initiatives. Ensure appropriate staffing and back-up plans to ensure business continuity Client relationship - Manage client conversations w.r.t. Quality and Continuous Improvement. Periodically present value-adds in business reviews. Manage and drive client satisfaction improvement projects and key actions. Skills & Attributes Master's in business administration or any post-graduation will be an advantage. Around 10 to 18 years with approx. 8+ years of BPO experience Experience in US healthcare BPO is necessary Candidates with stability preferred in terms of previous job changes Preferably should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations/ Automation Work experience in MNCs or reputed organizations will be an added advantage. Certified Six Sigma Black Belt from reputed institutes/companies. Contact Person - vaishnavij Contact Number - 9840116224 Email - vaishnavij@gojobs.biz

Lead risk analysis efforts to assess how technical control issues, vulnerabilities, and compliance exceptions contribute to overall enterprise risk posture. Maintain and improve governance and risk methodologies aligned with standards such as NIST CSF, NIST 800-53, ISO 27001, SOC 2, SOX, GDPR, HIPAA, and PCI DSS. Act as a liaison between technical teams and business stakeholders to translate risk-related insights into actionable strategies. Support internal and external audit readiness by coordinating risk assessments, tracking issue remediation, and reporting on compliance gaps. Contribute to GRC tool usage (e.g., ServiceNow GRC, Archer, or MetricStream) for monitoring control health, exceptions, and residual risk. Collaborate with legal, compliance, audit, and IT operations to ensure integrated risk management practices across the enterprise. Aggregate data from multiple risk domains to develop executive-level dashboards, reports, and risk narratives that influence decision-making. Participate in the development and rollout of risk governance models, exception handling processes, and control improvement initiatives. Roles and Responsibilities Required Qualifications: 7–12 years of professional experience in IT Risk, Governance, or Cybersecurity GRC functions. Strong working knowledge of risk frameworks such as NIST CSF, ISO 27001, COBIT, SOC 2, SOX, and GDPR. Demonstrated ability to interpret and connect vulnerabilities, policy violations, and exceptions to broader business risks. Experience with risk aggregation, remediation tracking, and reporting for internal/external stakeholders. Skilled in stakeholder engagement across risk, audit, compliance, and technical functions. Familiarity with GRC tools and platforms used to manage controls, exceptions, and assessments. Preferred Qualifications: Certifications such as CISA, CRISC, CISSP, CGEIT, or equivalent. Experience working in regulated sectors such as finance, healthcare, insurance, or critical infrastructure. Hands-on experience with exception governance processes, risk acceptance workflows, and issue management. Understanding of how to design and implement scalable metrics for KRIs, control effectiveness, and risk trends. Key Competencies: Strategic thinker with a strong grasp of enterprise risk management principles. Highly analytical with the ability to synthesize complex technical data into actionable business insight. Effective communicator skilled in developing risk reports, briefings, and dashboards for both technical and executive audiences. Strong collaboration and leadership skills within matrixed environments. Proactive, organized, and results-driven with a continuous improvement mind-set.

Job Summary As a Sr. Product Specialist(T) you will play a pivotal role in enhancing our product offerings by leveraging your expertise in Flex PLM. You will collaborate with cross-functional teams to drive product innovation and ensure seamless integration within our supply chain management and multi-channel domains. This hybrid role requires a strategic mindset and technical acumen to deliver impactful solutions. Responsibilities Lead the development and enhancement of product features using Flex PLM to meet business objectives. Oversee the integration of Flex PLM with existing systems to ensure seamless operations. Provide technical expertise in Flex PLM to support product development and innovation. Collaborate with cross-functional teams to align product strategies with business goals. Analyze market trends to identify opportunities for product improvement and innovation. Develop and maintain documentation for product specifications and processes. Conduct regular assessments of product performance to ensure alignment with business objectives. Facilitate workshops and training sessions to enhance team knowledge of Flex PLM. Ensure compliance with industry standards and regulations in product development. Monitor and report on product metrics to drive continuous improvement. Support the implementation of multi-channel strategies to enhance product reach. Coordinate with supply chain teams to optimize product delivery and efficiency. Drive initiatives to improve product lifecycle management and sustainability. Qualifications Possess strong expertise in Flex PLM with a proven track record in product development. Demonstrate knowledge of supply chain management principles and practices. Exhibit experience in multi-channel strategies and their impact on product distribution. Showcase ability to collaborate effectively with cross-functional teams. Display analytical skills to assess market trends and product performance. Have excellent communication skills to facilitate workshops and training sessions. Show commitment to continuous learning and staying updated with industry standards.

The Chief Scrum Master is responsible for helping train corporate teams on the agile methodology and overseeing the development of agile teams to ensure effective outcomes for the organization. Also, they are responsible for guiding teams through the implementation process and are tasked with encouraging workers and leadership to embrace the agile method. This position acts as a facilitator and catalyst for collaboration between the Scrum teams and Open Innovation teams to identify internal/external dependencies, impediments, and blockers that could impact the delivery of the sprint goal/deliverables. The Chief Scrum Master will also help scrum masters across organizations in building release trains and meeting deliverable schedules. What You Will Do: Act as a servant leader and change agent, coach Scrum Masters, individuals, and teams across a large or complex business area to adopt Agile principles, values, and practices while role-modeling Travelers leadership behaviors. Understand and support, the implementation of metrics to optimize the delivery of KPIs through the assessment of responsiveness, quality, productivity, and customer and business value. Run workshops and training on Agile topics, leveraging tool kits and internally developed content. Actively raise observed issues and remove impediments; resolve conflicts within and across teams. Anticipate challenges, identify risks, and recommend mitigations and solutions. Continuously assess the Agile maturity of teams and individuals at all levels of leadership, educating and mentoring to address gaps. Contribute to internal and external Agile communities to stay abreast of challenges, leading practices, and emerging trends; utilize learnings in furthering the effective use of Agile practices at Travelers. Facilitate open communication among teams and stakeholders; Promote positive team dynamics to ensure members collaborate and work effectively within and across teams. Use coaching techniques that increase collaboration, and transparency and promote a culture of experimentation and innovation. Responsible for embedding an agile culture using techniques from a wide range of agile and SAFe methodologies and frameworks, and helping develop release train plans that deliver high-quality business-centric products to our customers. Help facilitate agile ceremonies, like Daily Standups, Increment Planning, Retrospectives, Sprint Reviews, Sprint Planning, Backlog Grooming, Scrum-of-Scrums, and System, Increment, and Innovation & Planning Demonstrations. Track and communicate to cohort teams velocity, sprint/release progress, and project status. Administration of agile tools for tracking and collaboration for the teams. Perform other duties as assigned. What You Will Need: Education and Experience Requires a bachelor s degree in Computer Science Engineering or a related field. Requires at least five (5) years of experience in a Scrum Master role for multiple software development teams in an agile environment. At least seven (7) years of experience in working Technology Delivery (software) preferred At least seven (7) Years of Agile experience utilizing Scrum, Kanban, or SAFe methodologies preferred At least three (3) years of people management experience preferred Certified ScrumMaster (CSM) certification is required. Advanced CSM is preferred. SAFe 5.1 SAFe Program Consultant (SPC) Certification is preferred ICAgile Certified Professional, Agile Coaching is preferred Knowledge, Skills, and Abilities Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices, and methodologies to achieve team success. Change Agent: Expert change leadership skills, including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk. Coaching: Ability to utilize tailored coaching techniques to inspire individuals and teams to perform at a higher level. Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy. Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team. Communication: Ability to communicate thoughts, concepts, and practices effectively at all levels, adjusting as needed to a target audience. Collaboration: Expertise working with others in a cross-functional multi-team environment. Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development. Industry Recognized CAC (Certified Agile Coach) and Scrum Master certification Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy. Reporting Relationships: Reports to Director Position or above. Working Conditions: The work environment will primarily be an air-conditioned office setting requiring the employee to sit for prolonged periods while concentrating on a computer screen.

Are you ready for a new beginning? We need your talent, knowledge and dedication to better our world with biology. Our purpose points the way In Novonesis, we know that solutions rooted in biology can help solve humanity s biggest challenges. Since we began more than a century ago, this has been our guide. It s how weve gotten so far. And it s how well impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. We re here to better our world with biology. Plan and propose strategic initiatives with existing facilities which results in increasing the production capacity in the most cost competitive way and in accordance with the OSQ strategy. Acquire related technologies and trends in production and process prevailing worldwide and implement as applicable Have futuristic views in accordance with the values, vision and mission of the organization Develop and retain key competencies and strong succession management Monitor, record, analyse and report on activities, trends, results and recommendations relating to production/process activities Execution and validation of process and equipments, preparation and review of technical reports, writing and reviewing GMP documentation Maintaining GMP of manufacturing operations and supporting process and technology Development Investigate, plan and implement strategically effective and relevant process methods, which meet optimally the need of the department Executing manufacturing procedures that involve upstream manufacturing downstream purification from microbial sources Implement cost-saving ideas and projects Establish and support a work environment of continuous improvement that supports the companies Quality policy, Quality System and the appropriate regulations for the area Manage stock control (finished goods and raw materials), warehousing and Production planning activities Responsible for shift schedule to include - workstation assignments / rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. Secure the scheduling plan in line with master planning and meet demand order with different priority Comply with SCM demands to maintain product supply in flexible way Annual, Quarterly and monthly preventive maintenance scheduling for process equipments in co-ordination with Engineering department Maintain and share with colleagues as appropriate personal knowledge of all relevant process and procedures Oversee talent management and employee development and promote constructive employee relations Ability to motivate others to meet demands established by the schedule. Maintains professional and technical knowledge by attending external Workshops, establishing personal networks and benchmarking state-of-the-art practices. Conducting performance evaluation for continual development Forecast the production need and plan resource including materials sourcing and manpower Formulate ambitious and clear department goals that support the continuous development of the business processes in the department and in accordance with OSQ global targets. Suggest and plan expansions and changes necessary to meet goals as required by the senior management Organizing Manage and lead the production team with primary focus on optimization of production processes to reduce the variable cost, liberate capacity and improve the product quality and yield Assign personnel and resource to meet goals, objectives and expectations of the department Support the department continuously to meet business strategy and goals Directing and Communicating Create and maintain good communication channels and close co-operation with other departments to share better practice and other information Guide to focused direction and communicate effectively to achieve key project goals Participate in discussions and constructive challenges by relevant decision groups at appropriate levels Ensure project reports and technical information are appropriately communicated and archived Co-ordinating Provide leadership and guidance to the individual staff members of the department and secure that they get information, general and specific, necessary to accomplish their tasks Coordinate and oversee the overall activities in the department and ensure good cooperation Controlling Ensure that all activities are done in accordance with legal, safety and quality requirements Prepare regular oral and written reports of progress and status on projects Accomplish preparation of Basis Direction and approval of QES procedures and production master recipe Execute production reports, including monthly report according to company systems Process and Optimization Secure Optimisation plans and better practice are implemented in department regards to economy, yield and capacity Suggest, capture and initiate new ideas and opportunities related to step changes and continual improvement of production process, product and quality Supervise the team to secure important technology and skill are developed Plan and implement small- and large-scale trials for optimization Supporting the introduction of new products and new strains Supporting process development and troubleshooting issues Cost Control Secure production is in good control to improve productivity and VC1 saving Initiates and captures new ideas and opportunities related to continuous improvement of equipment reliability and capacity cost reduction Ensure that the ODPC budget is managed in accordance with the given guidelines Quality Maintain the department quality system in accordance with QMS documents Secure that the daily operation is conducted according to the QMS System Ensure local compliance with legislation & regulations and standards for product quality and safety, including specified compliance requirements. Manage and Support FSSC 22000, ISO 9001/14001 and other relevant audits Ensure all departmental activities comply with NZ policies and standards Support and ensure use of methodical approach in effective troubleshooting and root cause analysis of issues related to the process Recommend equipment modifications to improve safety, environmental impact, cGMP and economy Ensure preventive maintenance is carried out to secure reliability efficiency Safety Ensure a safe working environment through development of relevant safety procedures Ensure that an efficient departmental safety program is in place Ensure that production and process are conducted in a safe manner and in accordance with internal safety procedures and regulatory requirements People Management In co-operation with HR, interview and hire people Assessment of employee s performance for promotion and pay hikes Look after grievance handling, discharging for misconduct Training and Development Coach and develop personnel according to their individual needs and the scope of their job-related functions Supervise training activities and ensure that established performance standards are met. Carry out placement of trainees on completion of training Assess the training effectiveness from the feedback of employees Guide to cope up with target pressure Facilitate to adjust with production scheduled timings Organize for stress relieving events at periodic intervals Give counselling at crisis Could our purpose be yours? Then apply today! At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV. Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status. Want to learn more? Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com Not the right fit for you? Even if this job isnt the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 5 Country/Location: (Advant IT Park) Noida, India Department: GSS English & Exams (Online Screen Marking) Contract Type: Fixed term contract until 31 March 2027 Closing Date: Monday 30 June 2025 - 23:59 Singapore Time (GMT +8) Role Purpose & Accountabilities: The British Council Shared Services Centre is seeking a specialist Continual Improvement professional to drive a culture of continuous improvement using Lean, Six Sigma, and other relevant methodologies. In this role, you will be responsible for identifying and scoping potential Six Sigma and Lean projects, supporting green belt project teams, and facilitating awareness sessions and certification programs. You will also be tasked with maintaining an ideas database, conducting ideation sessions, and mentoring junior team members. Additionally, you will be expected to benchmark process performance against industry standards, identify improvement opportunities, and lead organization-wide continuous improvement programs. This is an exciting opportunity to make a significant impact on the efficiency and effectiveness of the organization. If you have a passion for continuous improvement and a proven track record in implementing Lean and Six Sigma methodologies, we encourage you to apply. Role specific skills, knowledge and experience: Essential: Graduate degree in IT or a related field. Certified Six Sigma Yellow Belt. 3-4 years of experience in a similar role within ITES or another industry. Proven experience supporting Six Sigma, Lean, and Kaizen projects. Excellent communication and interpersonal skills. Desirable: Experience with Six Sigma Yellow Belt projects. Exposure to process automation. Certified Six Sigma Green Belt. Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. Interview Schedule : Interviews are likely to take place between 4 and 11 of July. Please note that interview schedules are subject to change. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Management Representative Ensure compliance with ISO 9001, ISO 14001, and ISO 45001 standards across all departments. Conduct internal, external, system, product, and process audits for continual improvement. Implement and maintain QMS procedures and documentation across all functions. Perform Gemba Walks for process improvement and real-time issue resolution in production and maintenance. Develop and update the Skill Matrix for competency management in production, procurement, and design. Lead 5S, Kaizen, and continuous improvement initiatives in maintenance, production, and quality. Organize and conduct One-Point Lessons (OPL) for awareness in quality, NPD, and procurement. Monitor and drive corrective and preventive actions (CAPA) across all functions. Coordinate with external auditors, certification bodies, and customers for marketing and quality compliance. Ensure proper documentation and record-keeping for audits, QMS, and procurement procedures. Plan and execute periodic audits and management reviews for continual improvement. Monitor departmental KPIs and drive continual improvement initiatives in marketing, purchase, quality, NPD, design, procurement, production, and maintenance. Job Category: Staff Job Type: Full Time Job Location: Ludhiana

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. Role Description/Purpose Building and managing the process for sustainable, scalable, efficient, and effective service delivery, and continuous improvement of service delivery frameworks and practices that ensure high-quality, consistent, and reliable service outcomes for customers and stakeholders. Role Accountabilities We are seeking a dynamic and experienced Delivery Manager Operations to lead and oversee the day-to-day operations of our service delivery function. This role is pivotal in defining and implementing a robust service delivery framework, including floor scheduling, staffing, occupancy management, and seat utilization. The successful candidate will ensure that all customer interactions meet the high standards of the British Council and will be quick to adapt to evolving business expectations. The role involves driving initiatives to standardize processes, reduce escalations, and enhance service quality. You will be responsible for ensuring that all services meet or exceed contractual standards and SLAs, while also establishing effective escalation points and helpdesk support for end customers. A key part of the role is identifying operational risks and challenges, developing mitigation plans, and ensuring business continuity plans are tested and effective. You will also oversee the delivery of product and process training and ensure compliance with all contractual obligations. Strong stakeholder management is essential. You will maintain regular communication with operations teams and stakeholders to ensure alignment and transparency. This includes reporting on performance, addressing issues, and proactively sharing updates and insights. You will manage stakeholder visits and ensure that the team is responsive to stakeholder priorities. In terms of people management, you will lead recruitment, training, and performance evaluation efforts, while also embedding employee engagement and motivation initiatives. You will be responsible for managing attrition and ensuring a high-performing team environment. Quality management is another critical aspect of the role. You will ensure compliance with internal and external standards, drive continuous improvement initiatives, and address feedback and complaints in a timely and impactful manner. You will also be responsible for analyzing data to generate business insights, creating dashboards and reports, and ensuring governance and compliance with legal and contractual obligations. Finally, the role requires a strong commitment to information security. You will ensure that your team is fully aware of and compliant with information security policies, including ISO 27001 and ISO 22301 standards. You will manage access controls, raise incidents when necessary, and provide ongoing security awareness training. Qualifications & Experience Education: Graduate At least 7 years of work experience in a contact centre or back-end operations environment with a focus on service delivery. A minimum of 4 years of people management experience. Experience managing a team of 20 to 30 individuals. Expert in operations management. Analytical, with excellent attention to detail. Expert in defining service delivery frameworks, with a solid understanding of costing frameworks. Led and mentored service improvement projects. Expert in Excel, with strong IT skills including PowerPoint. Further Information Benefits: 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. Right to Work: Locally recruited Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided. Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean? EU Amazon Transportation Services ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Sr Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost. This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment. A successful candidate will demonstrate: Passion for continuous improvement and developing mechanisms to reduce defects Willingness to roll up your sleeves and do whatever is necessary; owner mentality Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management Ability to think strategically and execute methodically Ability to drive projects from initially ambiguous states Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases Demonstrated ability to write detailed project and business plans. High attention to detail and proven ability to manage competing priorities simultaneously Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement. Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite. Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers. Work with technology teams and product managers to develop new tools and systems to support the growth of the business. Support to improve the vision, content, and delivery of standard work and ACES Training program. Create benchmark standards and audit process Analyze and solving operational barriers with a focus on understanding root causes. A day in the life As a Senior Process Expert, you ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks. Senior Process Experts have significant responsibilities, and you ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About the team Amazon couldn t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you ll help Amazon s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly, conveniently and sustainably. Bachelor s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field Exposure to program and project management Demonstrable experience managing cross-functional and regional programs influencing different stakeholders groups Advanced MS Office skills, particularly Microsoft Excel Highly analytical and comfortable with large analyses Able to quickly distill down complex operating models and identify opportunities Ability to operate at both a strategic and operational level. Credible and impactful both with Senior Operational and Business Leaders as well as on the shop floor Writing SQL queries, knowledge of Python, Visual Basic, Tableau or other technical tools