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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Experience and Freshers can apply Freshers (18-20k inhand) experience 6m( upto 23k inhand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication Skills Required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Freshers can apply too (18-20k inhand) experience 6m( upto 23k inhand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication Skills Required Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Freshers and Experience can apply Freshers (18-20k in hand) experience 6m( upto 23k in hand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication skills required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Freshers and Experience can apply Freshers can apply too (18-20k in hand) experience 6m( upto 23k in hand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication skills required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Freshers and Experience can apply Freshers can apply too (18-20k in hand) experience 6m( upto 23k in hand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication skills required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Freshers and Experience can apply Freshers can apply too (18-20k in hand) experience 6m( upto 23k in hand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication skills required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Freshers and Experience can apply Freshers can apply too (18-20k in hand) experience 6m( upto 23k in hand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication skills required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Both Freshers and Experience can apply Freshers (18-20k in hand) experience 6m( upto 23k in hand) 5 days working Grads only Rotational shifts and offs Both side cabs Required Candidate profile - Good Communication skills required - Location : Gurugram

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Freshers can apply too (18-20k inhand) experience 6m( upto 23k inhand) 5 days working Grads only Rotational shifts and offs Both side cabs Loc: Gurgaon

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Freshers can apply too (18-20k inhand) experience 6m( upto 23k inhand) 5 days working Grads only Rotational shifts and offs Both side cabs Loc: Gurgaon

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Freshers can apply too (18-20k inhand) experience 6m( upto 23k inhand) 5 days working Grads only Rotational shifts and offs Both side cabs Loc: Gurgaon

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5.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Responsible Content Manager at Microsoft Risk, Trust and Safety Operations (RTS & AIRCO), you will lead a team of Responsible Content Specialists in executing content moderation tasks to identify and remove explicit and illegal content from various platforms. Your role involves analyzing and reviewing different types of media such as images, videos, and text-based content based on guidelines and policies while maintaining high fidelity and consistency. You will be responsible for recognizing data trends, understanding policy implementation, and driving continuous improvement in processes, guidelines, procedures, policy, and tooling. In this role, you will familiarize yourself with guidelines to identify quality problems and insights into the data. You will develop an advanced understanding of guidelines, identify gaps, and create processes and work instructions based on project requirements. Collaborating with managers, you will create strategies, gather requirements, define project plans, and work across teams to align on the plan. Additionally, you will work with cross-functional stakeholders to design programs/projects from initiation to delivery. Your responsibilities will also include maintaining the rhythm of business (ROB) during plan execution for global alignment, converting stakeholders to gain buy-in, and leveraging data and performance metrics to demonstrate the value of projects. You will adhere to ethics and privacy policies, follow Microsoft's privacy policy related to data usage, and maintain a high standard of data protection and security to minimize exposure to risk. Additionally, you will demonstrate personal ownership by following guidelines, reporting incidents promptly, and completing security training. In terms of people management, you will empower and hold your team accountable by modeling, coaching, and caring. You will help your team identify and resolve root problems, define program strategies, gather requirements, and work across teams to align on plans. You will lead teams to design programs from initiation to delivery, simplify complex inputs into program design, collect and evaluate success criteria and performance metrics, and use data analytics to derive insights for risk mitigation and optimization. To qualify for this role, you should have a Bachelor's Degree in Communication, Media, Behavioral Psychology, Criminal Justice, Linguistics, Education, Business, or a related field, along with 5+ years of relevant experience in work requiring privacy, discretion, and exposure to sensitive situations or content. Alternatively, a High School Diploma (or local equivalent) and 7+ years of relevant experience may also be considered. Additional qualifications such as experience in people management or leadership roles are preferred. If you are passionate about machine learning and AI technology, interested in projects that positively impact people's lives, and value working in a diverse and collaborative team, then joining the AI Operations Team at Microsoft as a Responsible Content Manager could be the next step in your career.,

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0.0 years

0 Lacs

hyderabad, telangana, india

On-site

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (insert language) skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well individually and as part of a team Ability to work differing rotations/shifts and non-standard work hours Flexibility in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Show more Show less

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1.0 - 6.0 years

3 - 5 Lacs

gurugram

Work from Office

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Graduate in any discipline. Experience : At least 2+ years of experience in content moderation, with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. Familiarity with content moderation guidelines and best practices in the industry. What's Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 5 Days Working Content Moderation Experience Mandate What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork Contact Person- Nidhi Rastogi 8630322833 share resume at Nidhi.rastogi@igtsolutions.com

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0.0 years

1 - 2 Lacs

hyderabad

Work from Office

Greetings from WIPRO, Walk-in drive for Freshers in Fraud analyst/Content Moderation role !!! Timings- 10:00AM to 12:30PM Skills Required : Excellent communication skills in English Proactive and positive approach to tasks. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Specifications: Work location- Hyderabad " Work from office" role. Should be flexible to work in Rotational shifts (Including night shifts) Need immediate joiners only Working days- 5 Days a week with 2 days of rotational week off. only freshers are eligible to apply. Qualification- Graduation (should have all documents, PC & CMM Mandatory) Only Graduates are eligible to apply. Any pursuing candidates are not eligible to apply (Graduation or Post Graduation) Interview Location : Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032 Please carry below mandatory documents for the interview :- Updated Resume Passport size photograph (taken in last 6months) Aadhar card- (Original) with recent photo updated Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation) Thanks & Regards, Wipro TA Team

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0.0 years

0 - 2 Lacs

hyderabad

Hybrid

Schedule : 24/7 (Rotational Shifts and week off) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Fresher Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

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5.0 - 8.0 years

5 - 9 Lacs

hyderabad

Work from Office

Assistant Manager - Customer Service or Content Moderation - Hyderabad Need Relevant Exp into Content Moderation 5+ Years Should be ok with US Shifts / WFO Salary Upto - 9 LPA Should have Strong Communication

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As an Intern at ShareChat and Moj, you will be part of the Trust & Safety team, responsible for ensuring the safety and positive experience of our users. Your role involves identifying and addressing customer needs, maintaining trust through effective communication, providing accurate information, meeting productivity targets, handling complaints, and resolving issues promptly. You will also be involved in record-keeping, following communication procedures, and going the extra mile to engage customers and deliver exceptional service. Key Responsibilities: - Identify and assess customer needs to ensure satisfaction - Build and maintain trust through open communication - Provide accurate and complete information using appropriate methods - Meet productivity targets and handle customer interactions effectively - Resolve complaints and provide solutions within set time limits - Maintain records, process accounts, and follow communication guidelines - Deliver excellent customer service via phone, email, chat, or social media - Use outreach methods to verify account information Required Qualifications: - Proven customer support experience, with content moderation expertise - Track record of meeting or exceeding quotas - Strong phone, email, and chat handling skills, and active listening abilities - Customer-oriented approach and adaptability to different personalities - Excellent communication skills in regional language, English, and Hindi - Ability to multitask, prioritize tasks, and manage time efficiently - Basic knowledge of Microsoft Excel/Google Sheets - Any Graduate Degree Location: Remote (Work from home) Join ShareChat to: - Create economic opportunities for content creators and make a meaningful impact - Work on solving complex problems with AI and ML technologies for millions of users - Grow your career through upskilling programs and a culture of speed and ownership - Collaborate with top talent globally in a learning-focused environment - Experience growth in an employee-centric organization with rewarding policies like ESOPs, childcare allowance, and insurance Learn more about ShareChat: - AI @ ShareChat - Our Story of Scaling Ideas to Reality - Our Blog,

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2.0 - 6.0 years

3 - 5 Lacs

new delhi, gurugram

Work from Office

Excellent Spoken/Written Communication Required Hiring for minimum 2yrs of content moderation experience Graduation Must/NO BE.BTECH CTC-550000 (38k inhand)+PF+Transport Allowence+incentices 5 days wokring Location Gurugram Prity-9608571313

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0.0 - 5.0 years

2 - 4 Lacs

noida

Work from Office

***Hiring for International Gaming Process (Content Moderation) Role type: Back office Salary: 35k CTC monthly Location: Noida Rotational shifts without cabs | 5 Days Experienced and Graduate freshers with decent communication skills can apply. Roles and Responsibilities Moderate content to ensure compliance with client requirements and industry standards. Collaborate with team members to resolve complex issues and improve overall process efficiency. Provide non-voice customer support through email and chat platforms. Handle backend processes for US gaming clients, ensuring seamless execution of tasks Walk-in interview details: iEnergizer, A37, gate 2, Noida sector 60 (nearest metro stationNoida sector 59) Time:10am - 2pm ***Mention ''HR Akanksha Gaming process'' at the top of your resume Contact person and HR reference Akanksha Sharma (9560883080) Share your CV on WhatsApp with title Gaming Process. -9560883080

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0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Genpact is a global professional services and solutions firm with a workforce of over 125,000 employees spanning across 30+ countries. Driven by curiosity, agility, and a commitment to creating lasting value for clients, we serve leading enterprises worldwide, including the Fortune Global 500. Our purpose is the relentless pursuit of a world that works better for people through deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate, Content Moderation - Marathi. We are looking for individuals with a strong work ethic, the ability to work independently as well as part of a team, and possess self-starting and creative qualities in a fast-paced environment. Responsibilities: - Providing resolution to maintain quality standards - Reviewing content and resolving issues based on guidelines - Identifying trends, patterns, and escalating issues promptly - Offering insights to enhance user support - Maintaining a comprehensive understanding of processes and policies - Delivering excellent customer service to our clients Minimum Qualifications: Qualifications we seek in you: - Any Graduate (Post Graduation is an added advantage) - Freshers are eligible - Proficient in reading and writing in English & Marathi languages Preferred Qualifications: - Strong probing and analytical skills - Problem-solving abilities with a customer-centric approach - Ability to work flexible schedules, including weekend shifts Location: India-Hyderabad Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting Date: Feb 28, 2025, 11:38:36 PM Unposting Date: Mar 31, 2025, 9:29:00 PM Master Skills List: Operations Job Category: Full Time,

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12.0 - 16.0 years

0 Lacs

delhi

On-site

You will have the opportunity to work with one of the world's leading travel and hospitality platforms, a Global MNC with a presence in over 100+ countries. As a leader in the Travel & Tourism industry, our client is seeking an individual to lead the strategy and execution of supplier quality programs focused on Host policy compliance and service delivery. Your responsibilities will include ensuring that third-party partners and internal teams meet Airbnb's quality standards through performance monitoring and auditing. You will be translating Host policy into measurable quality standards, processes, and controls, while also driving continuous improvement initiatives across policy enforcement and partner management workflows. Collaboration with Trust, Legal, Product, and Operations teams will be essential to roll out policy initiatives with clarity and quality at scale. Developing dashboards, KPIs, and feedback loops to address risk proactively and drive accountability will be a key aspect of your role. Additionally, you will lead the quality input for incident response, corrective actions, and policy refinements. To be successful in this role, you should have at least 12 years of experience in supplier quality, trust & safety operations, or global compliance, preferably in a tech or marketplace environment. Operationalizing policies through partners and internal teams, as well as building and scaling quality systems such as audits, metrics, and continuous improvement, are crucial skills required. Strong communication skills, strategic problem-solving abilities, and comfort in managing change across global teams are essential qualities. Familiarity with regulatory, content moderation, or trust/safety frameworks would be advantageous. In return, you will enjoy a great work-life balance and the opportunity to join a global leader in the travel and tourism space. For further details, please contact Abhay Gadhvi.,

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0.0 - 5.0 years

2 - 3 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Freshers can apply too (18-20k inhand) experience 6m( upto 23k inhand) 5 days working Grads only Rotational shifts and offs Both side cabs Loc: Gurgaon

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0.0 - 5.0 years

3 - 5 Lacs

noida

Work from Office

*Hiring for US Gaming Content Moderation Backend Process* https://wa.me/919548120298 *WALK IN INTERVIEW ONLY* *WORK FROM OFFICE* *Immediate Joiner Only* Criteria : **Only Graduate candidates can apply.* * *Freshers and experienced candidates having excellent english communication Can Apply* *Salary -35 CTC* *5 Days working* *Rotation shifts* *INTRESTED CANDIDATES KINDLY SHARE THESE DETAILS WITH CV* *We appreciate you taking the time to review these specific requirements before contacting us.* WhatsApp on the Below mentioned number to Schedule YOUR interview by writing "BACKEND PROCESS ". (9548120298) Need to mention \ " HR ANKIT YADAV " \ on top of the resume. Interview Details: Contact Person: HR ANKIT YADAV Contact Number: 9548120298 INTERSTED CANDIDATES CALL MESSAGE ME ON WHATSAPP TO SCHEDULE YOUR INTERVIEW . Timing : 12PM - 4 PM Address: A-37, GATE NO. 2 ,Sec- 60, Noida Feel free to refer your friends and share the contact number.

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5.0 - 10.0 years

6 - 9 Lacs

hyderabad

Work from Office

Min 5 yrs exp in international voice 2 yrs exp in team handling role 5 days,Rotational shifts Virtual interview Graduate Hyderabad Required Candidate profile Call Garima-8383973628 Garimaimaginators@gmail.com

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