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0.0 - 5.0 years
0 - 2 Lacs
hyderabad
Work from Office
Teleperformance is hiring for Content Moderation role. CTC: Freshers: 18-20k CTC Experience : 22k CTC Notice period : Immediate Shifts: Rotational Working days-5 Experience : 0-5yrs Qualification: Graduate/Post graduate Work location : Hyderabad Cab facility: one way cab for females in night shift You will get Travel allowances Skills required: Good Communication skills Knowledge about content moderation role Contact person: Timila(HR) Contact number : 7981038633 Interested candidates can share your below details along with your resume. Name: Contact number: Email id: Process applied: Content moderation role Regards, Timila Narapareddy Sr.Talent Acquisition Teleperformance 7981038633
Posted 1 week ago
3.0 - 5.0 years
3 - 4 Lacs
hyderabad, pune, delhi / ncr
Hybrid
- Analyze and review ads/videos that have been flagged for review of potentially sensitive content to ensure there are no violations of COPPA/CIPA policies. - General review of Movies/TV Shows episodical contents. - Data collection for Movies/TV Shows from various websites. - Review of Global Search Feed for Movies/Kids contents. By achieving all the above, you will be establishing the right customer experience and long-term strategy for increasing the traffic KPIs. Requirements: - Clear understanding of the kids audience segment and what videos/ads may be considered safe and not safe for them - Understanding of CIPA and COPPA compliance will be an added advantage - Outstanding American English listening, communication and comprehensive skills - Good vocabulary to understand the meaning of all words used in the videos/ads (to judge whether or not it is safe for kids viewing) - Good with various English accents, to be able to understand words pronounced differently - A fair understanding of the non-Kids segment of US audience and their preference - Basic understanding of new media, IPTV, Smart TV and mobile apps - Easily trainable with good grasping power and ability to scale up right after training - Ability to work on high volume tasks with tight deadlines, self-motivated and proactive - Result oriented and capable of multi-tasking - Someone, who is looking for a long time career relationship - Willingness to work on night shifts and weekends is a prerequisite. Perks and Benefits: Best in the Industry Important Links that you can look up are: http://futuretodayinc.com/ https://fawesome.tv/ https://happykids.tv/
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Graduate in any discipline. Experience : At least 2+ years of experience in content moderation, with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. Familiarity with content moderation guidelines and best practices in the industry. What's Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 5 Days Working Content Moderation Experience Mandate What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork share resume at sonam.singh1@igtsolutions.com
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
hyderabad
Work from Office
Greetings from WIPRO, Mega walk-in drive for Experienced in Content Moderation role !!! Timings- 9:30AM to 12:30PM Skills Required : Excellent communication skills in English Proactive and positive approach to tasks. Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Minimum 1 year experience is required . Excellent Time Management skills. Good Interpersonal & People skills with good problem-solving approach. Strong analytical and logical reasoning skills. Specifications: Work location- Hyderabad " Work from office" role. Should be flexible to work in Rotational shifts (Including night shifts) Need immediate joiners only Working days- 5 Days a week with 2 days of rotational week off. Only experienced candidates from 1- 4 years are eligible to apply Should hold minimum 1yr experience in content moderation. Qualification- Graduation (should have all documents, PC & CMM Mandatory) Only Graduates are eligible to apply. Any pursuing candidates are not eligible to apply (Graduation or Post Graduation) Should have work experience documents for entire experience (like Offer Letter, Experience Letter and Payslips) Interview Location : Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032 Please carry below mandatory documents for the interview :- Updated Resume Passport size photograph (taken in last 6months) Aadhar card- (Original) with recent photo updated Previous/Current organization last 3 months Pay slips. All previous & recent organizations offer & experience letters. Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation) Thanks & Regards, Wipro TA Team
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Freshers can apply too 5 days working Grads only Rotational shifts and offs Both side cabs Loc: Gurgaon
Posted 1 week ago
22.0 - 28.0 years
90 - 95 Lacs
hyderabad, gurugram
Work from Office
18 to 23 years of experience in managing multiple delivery teams across Hitech verticals Experience in detecting revenue recognition issues Experience in solution design, responding to RFP/ RFIs P&L responsibility and account growth Should have managed a larger span of around 1000+ FTEs Be responsible for the MBR, QBRs , YBRs with multiple stakeholders and decision makers Contact Person : - Maheshwari Balasubramanian Email : - maheshwari@gojobs.biz
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
hyderabad, lucknow
Work from Office
HI Jobseekers, We were hiring Customer Support Executives for leading MNC's in Lucknow and Hyderabad. Openings available for both domestic and international processes. If you have strong communication skills and are looking to start or grow your career in the BPO/Customer Support industry, apply now and connect @7355126736 Location- Hyderabad / Lucknow Profile : Customer Service Executive Salary upto 3 LPA (Lucknow Location) Responsibilities: Respond to customer inquiries via phone, email, or chat Resolve complaints and provide product/service information Process orders, forms, applications, and requests Requirements: Any Graduate / UG are eligible. Fresher and experienced all can apply. Strong verbal and written communication skills Profile : Customer Service Salary Up to 3.5 LPA (Hyderabad location) Responsibilities: Respond to customer inquiries via phone, email, or chat Resolve complaints and provide product/service information Requirements: Any Grad / UG / Fresher / Exeperience all are eligible. Strong verbal and written communication skills If you're interested and meet the eligibility criteria contact- Ishwari-7355126736 Reba-8299310069 #jobalert #Jobposting #Lucknow #Hyderabad #jobindia #2025 #jobs #bpo #customerservice #internationalprocess #jobopportunity #jobopenings #nonvoice
Posted 2 weeks ago
1.0 - 4.0 years
2 - 2 Lacs
hyderabad
Work from Office
Role: Content Moderation Customer Support (Non-Voice) Location: Hyderabad Work Mode: Work From Office Requirements: Minimum 9 months of experience in Content Moderation (Must) Freshers with strong communication skills and good knowledge are also eligible Graduation is mandatory Excellent verbal and written communication skills Immediate joiners only Work Details: 5 days working, 2 days rotational off Rotational shifts CONTACT: Zainab- 9251688430
Posted 2 weeks ago
1.0 - 4.0 years
2 - 2 Lacs
hyderabad
Work from Office
Job Title: Content Moderation Customer Support (Non-Voice Process) Location: DLF Gachibowli, Hyderabad Employment Type: Full-time | 5 Days Working | Rotational Night Shifts | Walk-in Only Review and moderate user-generated content to ensure compliance with platform policies. Identify and filter inappropriate or sensitive content, including premium/exclusive videos . Maintain quality standards while working on high-volume tasks. Handle reports and escalate complex issues to senior teams when required. Ensure accuracy, timeliness, and consistency in content review. Preferred Candidate Profile: Experienced candidates with minimum 9 months in content moderation preferred. Good communication skills (written). Comfortable with night shifts & rotational offs . Attention to detail with ability to work under deadlines. Salary : CTC 22,000 (Take Home 18,000) Note: Only Walk-in Interviews (No Virtual/Telephonic Rounds) If Interested then Contact HR = Arshiya (9063030922)
Posted 2 weeks ago
1.0 - 4.0 years
2 - 2 Lacs
hyderabad
Work from Office
Role: Content Moderation Customer Support (Non-Voice) Location: Hyderabad Work Mode: Work From Office Requirements: Minimum 9 months of experience in Content Moderation (Must) Require with strong communication skills and good knowledge are also eligible Graduation is mandatory Excellent verbal and written communication skills Immediate joiners only Work Details: 5 days working, 2 days rotational off Rotational shifts CTC : 18,000 Take home; 22,000 CTC CONTACT: Zainab- 9251688430
Posted 2 weeks ago
5.0 - 10.0 years
12 - 15 Lacs
kolkata, bengaluru, mumbai (all areas)
Work from Office
Send resume: Tanuja@wissenpro.com | Call: 889-702-1143 We're Hiring: Deputy Manager Operations (Content Management Process) Lead and optimize end-to-end operations for a content management process in a dynamic BPO environment. Key Responsibilities: Manage day-to-day operations for the content management team. Ensure accuracy, compliance, and timely delivery of content-related tasks. Drive quality, productivity, and process efficiency through regular monitoring. Lead, mentor, and motivate the team to achieve performance targets. Collaborate with cross-functional teams to streamline workflows and resolve escalations. Candidate should know attrition, shrinkage, capacity planning for team Have more than 5+ years of experience Has experience into risk compliances, fraud management Good Team handling Experience
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
kolkata, asansol, durgapur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 8th September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 8-September-2025 (Monday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
nagpur, solapur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 5th September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 5-September-2025 (Friday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
raigarh, bilaspur, raipur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 5th September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 5-September-2025 (Friday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
dumka, deoghar, jamshedpur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 3rd September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 3-September-2025 (Wednesday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
patna, lucknow, ranchi
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 3rd September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 3-September-2025 (Wednesday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
hyderabad
Work from Office
Hi Job-Seekers... Greetings.... Location: Hyderabad 1 Content Moderation Eligibility: Graduation is Mandatory Freshers and Experienced (Minimum 9 months in Content Moderation) can apply Salary: Freshers: 20,000 CTC (16,000 In-hand) Experienced: 22,000 CTC (18,000 In-hand) Shift & Benefits: 5 Days Working Rotational Shifts One-Side Cab Provided Immediate Joiners Only 2 International Voice Process Eligibility: Undergraduate / Graduate Minimum 1 Year of Experience in International Voice Process is mandatory Salary: Up to 4.5 LPA Salary hike of up to 30% only Shift & Benefits: 5 Days Working Rotational Shifts Cabs Provided Immediate Joiners Only 3 International Chat Process Eligibility: Undergraduate (Freshers/Experienced) Graduates (Minimum 2 Years of Experience) Salary: Freshers: 20,000 CTC (16,000 In-hand) Experienced: Up to 35,000 CTC Skill Requirements: Must have Basic Knowledge of Artificial Intelligence Should be comfortable working with Algorithms Shift & Benefits: 5 Days Working Rotational Shifts Cabs Provided Immediate Joiners Only Roles and Responsibilities: Review user-generated content for compliance with community guidelines Flag or remove inappropriate, offensive, or harmful content Handle inbound and outbound international customer calls Provide prompt resolutions to queries, complaints, and service requests Provide timely and professional responses to customers Maintain chat quality, accuracy, and customer satisfaction Contact to - #Kaynat_8957778258 or Vahida_9956739953 or Anwesha_9151666408 Thanks & Regards Kaynat Khan HR-Lead #HyderabadJobs #ImmediateJoiners #BPOJobs #ContentModeration #InternationalVoiceProcess #ChatSupportJobs #FresherJobs #GraduateJobs #UndergraduateJobs #ArtificialIntelligence #CustomerSupport #JobAlert #JobOpening #NowHiring #WorkFromOffice #AIJobs #VoiceProcess #ChatProcess #RotationalShifts #CabFacility
Posted 2 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
Hiring for AM - Content Moderation - Hyderabad Need Relevant Exp into Content Moderation 5+ Years Should be ok with US Shifts / WFO Salary Upto - 9 LPA Should have Strong Communication
Posted 2 weeks ago
1.0 - 5.0 years
5 - 9 Lacs
gurugram
Work from Office
content Moderation, Sinhala language (only)
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
As an Intern at ShareChat, you will be a crucial part of the Trust & Safety Team, responsible for managing operational processes and ensuring the quality and safety of content on the platform. Your role will involve overseeing external vendors who moderate platform content, maintaining platform quality, suggesting process and policy improvements, and ensuring compliance. Proficiency in Advanced Excel/Google Sheets and data management is required for this role. You will be accountable for performing timely performance checks across all domains of POD, focusing on content quality and user safety. Your responsibilities will include operationalizing quality assurance processes, managing end-to-end team operations, and coordinating with vendors for calibrations, training, and quality/policy updates. To excel in this role, you should have 6 months to 1 year of experience in managing quality processes in a large team. While experience in content moderation is preferred, freshers will also be considered. Proficiency in written and spoken Kannada and Hindi, along with business-level English, is essential. Basic to advanced skills in MS Excel/Google Sheets and MS Word/Google Docs, as well as basic analytical skills, are required. You should be a self-starter, capable of taking initiative and working with minimal direction. Attention to detail, accuracy, critical thinking, problem-solving abilities, multitasking skills, and effective time management are also key attributes for this role. This position offers the opportunity to work remotely. ShareChat values ownership, speed, user empathy, integrity, and first principles in its ways of working. The company is committed to hiring top talent, nurturing future leaders, and providing a flexible environment for growth and development. Employee benefits at ShareChat include ESOPs, remote working options, monthly childcare allowance for women employees, insurance coverage, and more. Join us at ShareChat to be part of a dynamic team that is revolutionizing India's internet landscape and shaping the content ecosystem for the next billion users.,
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Location : Sector 136, Noida (Extramarks Head Office) Roles & Responsibilities: Review AI Responses : Evaluate AI-generated answers for accuracy, relevance, clarity, and adherence to the curriculum or subject matter. Content Verification : Cross-check AI responses against credible sources, textbooks, and educational materials to ensure factual correctness. Quality Assurance : Ensure that AI responses meet the desired quality standards for educational content, including proper formatting, tone, and language appropriate for the target audience. Provide Feedback : Offer actionable feedback to the AI development team on how to improve the accuracy and quality of AI-generated responses. Create & Update Question Banks : Assist in creating and updating question banks for various educational levels (e.g., K12 Schools, JEE/NEET, Foundation, CBSE, CISCE and State Boards etc.). Curriculum Alignment : Ensure that AI responses are consistent with the latest syllabus, exam patterns, and academic guidelines. Collaborate with AI Development Teams : Work closely with AI and content development teams to fine-tune and enhance AI capabilities, suggesting improvements and additional features. Subject Expertise : Provide subject-specific insights and answer queries from the AI team regarding complex topics to improve response accuracy. Eligibility A bachelors or masters degree in relevant subject is a must. 3-5 years experience in education, content review, or teaching (e.g., K12/JEE/NEET, Competitive Examinations, Academic writing). Experience working with AI tools or in content moderation is a plus. Skills Required Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Detail-oriented with a focus on accuracy and quality. Ability to work independently and collaboratively in a fast-paced, technology-driven environment. Familiarity with educational technologies and platforms is a bonus. Proficiency in using Microsoft Office Suite or Google Workspace (Google Docs, Sheets, etc.). Comfortable with learning and using AI-based tools and content management platforms. Basic understanding of AI training processes and how AI models work in response generation. Show more Show less
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexible Ability to perform under pressure Ability to handle disputes Ability to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Show more Show less
Posted 2 weeks ago
0.0 years
0 Lacs
navi mumbai, maharashtra, india
On-site
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (English) skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well individually and as part of a team Ability to work differing rotations/shifts and non-standard work hours Flexibility in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous business process outsourcing, customer service, or content moderation experience is a plus e.g., over 18 years of age shift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Show more Show less
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexible Ability to perform under pressure Ability to handle disputes Ability to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Show more Show less
Posted 2 weeks ago
0.0 years
0 - 2 Lacs
hyderabad
Hybrid
Schedule : 24/7 (Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Freshers Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.
Posted 2 weeks ago
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