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1.0 - 4.0 years
2 - 5 Lacs
hyderabad
Work from Office
Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
hyderabad
Work from Office
About the Role The candidate will be responsible for reviewing and moderating user / Machine - generated content to ensure compliance with the platform's policies and community guidelines. This role requires a high degree of critical thinking, excellent language skills and a commitment to maintaining a safe and positive online environment. We require candidates with excellent communication skills. Key Responsibilities Review and moderate complex and escalated content, including text, images, posts and videos in accordance with established policies. Apply advanced understanding of policy guidelines to make accurate, consistent and timely decisions Identify, analyze and report emerging content...
Posted 1 month ago
8.0 - 10.0 years
11 - 15 Lacs
hyderabad
Work from Office
Job Description Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ P...
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
hyderabad
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: Application & Developer Compliance - Operational Audit & Compliance Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in ...
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
navi mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Proficient What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resource...
Posted 1 month ago
9.0 - 14.0 years
8 - 14 Lacs
kolkata, gurugram
Work from Office
Only Female Candidates can apply Must have Min 1+yrs exp as a Manager Operations on papers from International Voice Customer Service BPO. Handled a big span of people US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
2.0 - 6.0 years
5 - 5 Lacs
gurugram
Work from Office
Role & responsibilities # Responsible for reviewing content on a social media website and sharing feedbacks and also doing content moderation. . Preferred candidate profile # Graduates with 12 months of content moderation experience can Apply. # Candidate should have a good spoken and written communication skills Perks and benefits # Salary upto 38k Inhand. # 5 days working. # Cab Facility. # Top most brand name. If Interested then call or whats app your resume @ Janvi - 8929088489 OR Shailza - 8789208631
Posted 1 month ago
0.0 - 2.0 years
2 - 5 Lacs
hyderabad, chennai, bengaluru
Work from Office
About the Role: We are looking for an experienced and detail-oriented Tech Operations Manager to oversee and optimize the technology operations of our organization. The ideal candidate will have a strong background in IT infrastructure, DevOps, and operational management , with excellent leadership and communication skills to drive efficiency, reliability, and scalability across all systems. Key Responsibilities: Operational Management: Oversee and manage daily technology operations across infrastructure, cloud, DevOps, and IT teams. Ensure system uptime, performance, and reliability through proactive monitoring and incident management. Develop and maintain standard operating procedures (SOP...
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
hyderabad, chennai, bengaluru
Work from Office
About the Role: We are seeking an experienced and results-driven Tech Operations Manager to lead and oversee the day-to-day management of our technology infrastructure, systems, and operational processes. Key Responsibilities: Lead, manage, and mentor the technology operations team , including IT, infrastructure, and DevOps staff. Oversee the availability, scalability, and performance of all production and internal systems. Ensure IT infrastructure, applications, and networks operate securely, efficiently, and with minimal downtime. Develop and maintain operational policies, procedures, and best practices for technology management. Implement and monitor incident response, disaster recovery, ...
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
navi mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Proficient What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resource...
Posted 1 month ago
0.0 years
0 Lacs
india
Remote
Industry & Sector: A fast-growing player in Conversational AI and Digital Customer Experience, delivering AI-enabled contact center, voice automation and moderation services for global platforms. Contractual, remote role supporting content safety, community standards enforcement and quality assurance across digital products. Standardized Title (high-performing): Content Moderator Role & Responsibilities Review and moderate user-generated content (text, images, short video, and metadata) against defined community guidelines and safety policies. Classify, tag and escalate content accurately using moderation dashboards and internal workflows to ensure timely takedowns and actions. Apply policy ...
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
hyderabad
Work from Office
Time and Venue 14th Nov 6month-1year exp. Between 10am to 12pm. Interview Location: ISB Road, Manikonda Village, SEZ, Nanakram Guda, Madhava reddy. Excellent communication skills in English . Proactive and positive approach to tasks. Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism Responsibilities: Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action. Monitor transactions and detect suspicious patterns using fraud detection tools. Investigate flagged cases, assess risks, and ensure compliance wi...
Posted 1 month ago
0.0 years
1 - 2 Lacs
kolkata
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...
Posted 1 month ago
8.0 - 13.0 years
25 - 40 Lacs
gurugram
Work from Office
What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...
Posted 1 month ago
8.0 - 13.0 years
25 - 40 Lacs
noida
Work from Office
What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Graduation Mandatory Freshers 16500 in hand Exp 20500 in hand 5 Days Working Both side cabs if in transport zone list Performance Based Incentives upto 2 k Travel Allowance 1.8 k Required Candidate profile Backend Process Easy Selection Graduation Mandatory
Posted 1 month ago
0.0 - 1.0 years
4 - 4 Lacs
hyderabad
Work from Office
Job description: Primary Skill: We are hiring candidates for content moderation (non-voice/non-technical process). Particularly who know to speak, read and write English and Spanish Excellent communication skills in English. Proactive and positive approach to tasks. Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism Responsibilities: Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action Strong work ethic and ability to work with minimal supervision. Participate in wellness activities Experience usin...
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
gurugram
Work from Office
Graduation Mandatory Freshers 16500 in hand Exp 20500 in hand 5 Days Working Both side cabs if in transport zone list Performance Based Incentives Upto2 k travel allowance upto 1.8 k Required Candidate profile Backend Process Easy Selection Graduation Mandatory
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
gurugram
Work from Office
Graduation Mandatory Freshers 16500 in hand Exp 20500 in hand 5 Days Working Both side cabs if in transport zone list Performance Based Incentives Upto2 k travel allowance upto 1.8 k Required Candidate profile Backend Process Easy Selection Graduation Mandatory
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
navi mumbai
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Arabic - Proficient Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every d...
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
navi mumbai
Work from Office
About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Expert Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenu...
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
navi mumbai
Work from Office
About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1-2 Years Language - Ability: English(Domestic) - Expert Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving c...
Posted 1 month ago
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