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0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
CTC 25,000 / experience (21k in hand) 20,000 / fresher(16k in hand) Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile HR Sadhvi share me your resume on this number 8447910644
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
CTC 25,000 / experience (21k in hand) 20,000 / fresher(16k in hand) Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile HR Sadhvi share me your resume on this number 8447910644
Posted 1 month ago
10.0 - 15.0 years
30 - 32 Lacs
Mumbai
Work from Office
Minimum of 7 years of experience in go-to-market strategy and execution, preferably leadership role within media industry in content / creative roles. Minimum 5 years of experience in content strategy, Trust & Safety, or related fields. Required Candidate profile In-depth knowledge of Trust & Safety landscape, value chain, content types, moderation methods and compliance requirements. Good working knowledge of tools, technologies and platforms
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. o Active listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking: oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management: oSkill in setting performance goals What are we looking for Performance Management: oSkill in setting performance goals and monitoring team members progress. oCapacity to provide constructive feedback and coach team members for improvement. oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools. oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution: oCapability to manage conflicts within the team and mediate disputes. oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements. oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management: oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail: oThoroughness in reviewing and validating work for accuracy and quality.ooAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct: oAdherence to ethical standards and professionalism in all interactions. oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts,Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance Reporting Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. o The following skills are required to perform this role- Resilience:o Strong coping, emotional resilience, and stress-management skillso Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Communication Skills: o Excellent verbal and written communication skills to convey information clearly and concisely. This is a Work from Office Role Qualification Any Graduation
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Gurugram
Work from Office
Hi We are looking to hire candidates for Content Moderation Role Exp : Min 2 Years in Content Moderation Sal : Max 5.5 LPA Whatsapp Your CV @ 9721919721 Qualification : Graduate (No B-Tech) Daily Walkin : Outpace Consulting , C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Key Responsibilities: Content Review and Moderation: Reviewing user-generated content across various formats (text, images, videos, audio) to ensure compliance with platform guidelines and policies. Enforcement of Policies: Identifying and removing content that violates platform rules, including hate speech, harassment, illegal content, spam, scams, and other harmful or offensive material. Reporting and Escalation: Reporting suspicious or problematic content to appropriate teams for further review or action. User Report Handling: Addressing user reports of content violations, resolving disputes, and explaining moderation decisions to users. Policy Interpretation and Application: Understanding and applying platform policies and guidelines consistently and fairly. Collaboration and Communication: Collaborating with other teams (e.g., product, legal, engineering) to improve moderation tools, processes, and policies. Continuous Improvement: Identifying opportunities to improve content moderation workflows and effectiveness. Skills and Qualifications: Excellent English Language Skills: Strong comprehension and communication skills are essential for understanding and applying policies. Strong Critical Thinking and Judgment: The ability to assess content and make decisions about whether it violates policies. Attention to Detail: The ability to carefully review content and identify potential violations. Cultural Sensitivity: Awareness of different cultural contexts and the ability to navigate nuanced content. Understanding of Social Media and Online Communities: Familiarity with the online landscape and how users interact. Ability to Work Under Pressure: The ability to handle a high volume of content and respond to urgent situations. Ability to Work Independently and as Part of a Team: The ability to work autonomously while also collaborating with others.
Posted 1 month ago
0.0 - 2.0 years
2 - 6 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Fresher Graduates Monitor, moderate egregious content (text, image, video & sound) such as per customer's preset guidelines Role:Content Moderator Any Graduate (BSc,B.Com,BBA,BCA, BE,B.Tech,MCA) 2022,2023,2024,2025 Good Communication Skills required Perks and benefits Medical Insurance Transportation:Pickup and Drop
Posted 1 month ago
0.0 years
0 - 2 Lacs
Hyderabad
Remote
Locatio Location: Cognizant -Tower 5, GAR Laxmi Infoban ,Hyderabad Schedule : 24/7 Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Fresher Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Content Moderation- Bengali Language Grad/UG with 1 yr exp can apply Salary upto- 29k in hand 24*7 Shifts Night Shifts 5 days working Roster offs Both side Cabs Candidate should have reading, speaking and writting skills in bengali
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
CTC 25,000 / experience (21k in hand) 20,000 / fresher(16k in hand) Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile YouTube Channel - Sonu Chaurasiya Interview Location Video --- https://youtu.be/1AmXOLMEPEw Gaurav Tower near Bank of Baroda pvr, , Vikaspuri, New Delhi, Delhi, 110018 4th Floor- Waiting area
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
International Content Moderation Blended Process Gurgaon location Graduate with 1 year of Content moderation exp. can apply (No B.E/B.TECH) 5 days working//2roster off Night Shifts Both side cabs Salary- upto 5.5 lpa (40k in hand) Kashish-9910738003 Required Candidate profile Candidiate must have excellent communication skills. Candidiates must be comfortable working in any shifts from office. Candidiates must be an immediate joiner. Perks and benefits Both side cabs Upto 4k travel allowance
Posted 1 month ago
2.0 - 4.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities Identify and grow talent, lead, motivate and coach direct reports in order to establish and develop an effective team; identify outliers and manage the teams performance to continuous KPI achievement Managing day-to-day operations – ensure consistent quality and productivity across channels. Ensure consistent performance according to the relevant service level metrics. Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization. Preferred candidate profile
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
CTC 25,000 / experience (21k in hand) 20,000 / fresher(16k in hand) Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile YouTube Channel - Sonu Chaurasiya Interview Location Video --- https://youtu.be/1AmXOLMEPEw Gaurav Tower near Bank of Baroda pvr, , Vikaspuri, New Delhi, Delhi, 110018 4th Floor- Waiting area
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Valid Data Annotation exp. only CTC 25,000 / Experience (21K in hand) 20,000 / Fresher (16K in hand) Incentive - Null Assessment :- 1. Data Annotation assessment 2. Operations Round Graduation Mandatory 5 Day working / Rotational shift & offs
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Valid Data Annotation exp. only Graduation is mandatory CTC 25,000 / Experience (21K in hand) 20,000 / Fresher (16K in hand) Assessment 1.Data Annotation assessment 2.Operations Round Graduation Mandatory 5 Day working / Rotational shift & offs
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Lead data annotation and collection projects. Develop and implement data annotation guidelines and processes. Train and manage data annotation teams. Collaborate with data scientists and engineers to understand data requirements. HR - 63980 09438 Required Candidate profile Qualification - Graduate Salary :- CTC 25,000 / experience 20,000 / fresher Experience - Data Annotation only Transport:- Both Side 5 Day working / Rotation shift / 2 day Rotation week off
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
SALARY 25,000 / experience (21k in hand) 20,000 / fresher(16k in hand) Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile YouTube Channel - Sonu Chaurasiya Interview Location Video --- https://youtu.be/1AmXOLMEPEw Gaurav Tower near Bank of Baroda pvr, , Vikaspuri, New Delhi, Delhi, 110018 4th Floor- Waiting area
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
1. Experience as a content moderator, social media moderator or equivalent experience – print/ digital/ TV 2. B2 English skills – oral and written. 3. Ability to work under pressure and make sound judgment calls; ability to handle egregious content
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
CTC 25,000 / experience (21k in hand) 20,000 / fresher(16k in hand) Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile YouTube Channel - Sonu Chaurasiya Interview Location Video --- https://youtu.be/1AmXOLMEPEw Gaurav Tower near Bank of Baroda pvr, , Vikaspuri, New Delhi, Delhi, 110018 4th Floor- Waiting area
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Gurugram
Work from Office
We're Hiring: Team Leader Content Moderation (COMO) Location: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper) Join IGT Solutions Pvt Ltd , a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation. What Youll Be Doing: • Lead a team of 10–15 agents handling image and video moderation (including afflictive content) • Drive productivity (>1000 cases/agent/day) and maintain 99% accuracy • Conduct 1:1s, weekly reviews, EWS & IDP discussions • Provide actionable data-driven insights to improve team performance • Deliver regular coaching, audits, and feedback • Ensure team well-being and collaboration with HR, L&D, Transport, and Payroll teams • Share policy/process recommendations and improvements What We’re Looking For: • Minimum 1 year of proven experience as a Team Leader • Hands-on experience in content moderation (text, image, video) for international clients • Strong in performance & stakeholder management • Comfortable managing afflictive content • Willingness to work in flexible shifts Why IGT Solutions? With 10,000+ industry experts and 15 global delivery centers, IGT is redefining excellence in IT-BPM for the world’s leading travel and tech brands. Learn more: www.igtsolutions.com We’re an Equal Opportunity Employer Diversity and inclusion aren’t just buzzwords—they’re our foundation. Ready to lead with impact? Apply now and be a part of something bigger. #HiringNow #TeamLeaderJobs #ContentModeration #GurgaonJobs #IGTSolutions #LeadershipRoles #DigitalSafety #JoinOurTeam Please share your resume on sameer.gandhi@igtsolutions.com
Posted 1 month ago
8.0 - 13.0 years
8 - 14 Lacs
Thane, Hyderabad, Bengaluru
Work from Office
Must be a Quality Manager in the current role from International BPO - Transactional Quality Manager. Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Noida
Work from Office
"The employment is on a contractual basis" Contract Duration : 5 months (Remote/WFH) Roles & Responsibilities : Code and test emails based on provided requirements. Review output against specs to check work before handing off for testing. Schedule emails for deployment. Troubleshoot and resolve issues. Perform other duties as assigned. Comply with all policies, best practices, and standards. Preferred Candidate Profile : HTML programming Attention to detail Experience programming in Salesforce Email Studio (formerly Exact Target) Familiarity with TFS Good level of English written and verbal is a must. Must be proficient in using Microsoft Office applications (Microsoft Word, Excel, and PowerPoint). Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Notice Period- Current Location- Current CTC- Expected CTC- Kindly specify the role (Email Programmer) and your name in subject line
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities *Excellent presentation, facilitation, and public speaking skills, with the ability to engage diverse audiences. *Preparation of TNI and conduct comprehensive evaluations to maximize knowledge retention and enhance overall efficacy. *Onboard new hires and assign them to appropriate training sessions, ensuring timely delivery to the production environment. *Develop and deliver comprehensive training programs based on the business requirements *Assess team member performance to identify areas for improvement and develop glidepath for the new hires *Strong verbal and written communication skills in English *Monitor and manage employee attendance and mandatory training sessions and performance during training and nesting phases *Deliver NHT/ Vertical, Refreshers and Cross trainings sessions *Demonstrated ability to design and develop engaging training materials using various instructional design methodologies *Experience with virtual training platforms (e.g., Zoom, Microsoft Teams) and e-learning authoring tools *Familiarity with Learning Management Systems (LMS) administration *Ability to work independently and collaboratively within a team *Excellent problem-solving and analytical skills *Effective coaching and feedback mechanism required to coach the new hires *Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) *Understanding of adult learning principles and training evaluation methods *Adaptability and a proactive approach to learning and development *EWS and its importance to identify the attrition during the training and nesting phases *Minimum of 1 year of proven experience as a Corporate Trainer, preferably within a multinational or Indian-based organization Bachelor's degree is mandate for this role Intrested Candidates email your CV at sakshi.sakshi@wipro.com with notice period and expected CTC.
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
- Job Profile : Data Annotation - Location : Gurugram Sector 18 - Rotational Shifts and Offs - Both side Cabs as per International Process - Virtual Interviews HR Rohit - 9870308784 Required Candidate profile Excellent English speaking candidates required - Both Freshers and Experienced candidates required - Assessment : Data Annotation Assessment Operations Round
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
CTC 25,000 / experience 20,000 / fresher Incentive - Null Assessment :- Data Annotation assessment Operations Round Graduate only 5 Day working / Rotation shift / 2 day Rotation week off Required Candidate profile Job Hiring all Updates Check YouTube YouTube Channel - Sonu Chaurasiya HR Sonu Chaurasiya 8448473507 Skill seekers consultancy
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Moderation.
Posted 1 month ago
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