Consulting Head- Bengaluru

11 years

0 Lacs

Posted:3 months ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Who we are: Athena is India’s largest institution in the premium undergraduate study abroad space. Founded 11 years ago by two Princeton graduates, Poshak Agrawal and Rahul Subramaniam, Athena is headquartered in Gurgaon, with offices in Mumbai and Bangalore, and caters to students from over 26 countries. Athena’s vision is to help students become the best version of themselves. Athena’s transformative, holistic life coaching program embraces both depth and breadth, sciences and the humanities. Athena encourages students to deepen their theoretical knowledge and apply it to address practical issues confronting society, both locally and globally. Through our flagship program, our students have gotten into various universities including Harvard University, Princeton University, Yale University, Stanford University, University of Cambridge, MIT, Brown, Cornell University, University of Pennsylvania, University of Chicago, among others. Our legacy as pioneers in the study-abroad process, coupled with a creative, open environment and professional growth opportunities, makes Athena a perfect place for those looking to build a lasting career in education. If you are excited to work in a dynamic educational environment and love expanding your horizons of emotional and strategic counseling, we look forward to hearing from you! Learn more about Athena: https://www.athenaeducation.co.in/article.aspx Summary of the role: The VP of Consulting , Bangalore heads the Consulting Department in Bangalore, overseeing a team of 10+ professionals to ensure strategic cohesion and operational efficiency . This role is responsible for talent planning , setting performance metrics, and establishing robust accountability structures to drive consultant effectiveness and student outcomes . A major focus is on cross-functional collaboration , optimizing workflows across Consulting, Writing, Project Management, and BDP teams to enhance service delivery. The VP also takes charge of external alliances , securing meaningful partnerships with institutions and organizations to create new growth avenues for students and consultants alike. To ensure excellence within the team, the VP designs and implements targeted training programs , equipping consultants with advanced skills in mentorship, admissions advising, and client relations. Additionally, they play a key role in thought leadership and brand positioning , representing Athena at premier industry events and networking opportunities. Beyond internal team development, the VP champions client success and consultant mentorship , proactively resolving escalations and fostering a culture of resilience, strategic problem-solving, and high-impact consulting. This position is critical in strengthening Athena’s influence , driving both internal performance and external engagement to cement the Consulting Department’s leadership in the education and admissions space. Specific Roles and Responsibilities: Student & Team Growth Planning: Drive manpower planning, design KPIs, and implement accountability frameworks to optimize both team performance and student success. Continuously refine performance metrics to ensure data-driven decision-making and targeted improvements. Inter-Departmental Collaboration: Structure and refine workflows to facilitate seamless integration between Consulting, Writing, Project Execution, and BDP teams. Develop cross-functional alignment strategies to enhance efficiency, reduce friction, and maximize the impact of each client engagement. Strategic Partnerships & External Engagement: Identify and secure collaborations with external partners, organizations, and institutions to create growth opportunities for scholars and the consulting team. Explore new markets and engagement models to position Athena as a leader in the space. Consultant Development & Training: Design and implement structured training modules that empower consultants to excel in mentorship, admissions strategy, and client engagement. Foster a culture of continuous learning and professional development through tailored workshops, peer coaching, and performance feedback mechanisms. Industry Representation & Brand Growth: Represent Athena at key conferences, networking events, and industry forums to enhance brand visibility, establish thought leadership, and build meaningful partnerships. Champion Athena’s mission and success stories to reinforce its reputation as a premier consulting service. Client Success & Team Coaching: Ensure client delight by proactively addressing concerns, managing expectations, and driving solutions that exceed client needs. Coach consultants on resilience, problem-solving, and high-impact consulting skills, fostering a mindset of ownership and excellence. Client Escalation Management & 10-Star Experience: Develop and implement a structured escalation process to address client concerns with urgency and empathy. Equip consultants with advanced conflict resolution strategies, ensuring that every touchpoint with Athena feels personalized, transparent, and solution-oriented. Set a gold standard for service excellence by continuously refining client engagement strategies, collecting feedback, and innovating service delivery to provide an unparalleled 10-star experience. Why should you be interested? Impact: Working with Athena will provide you with an opportunity to bring about a positive impact in the lives of the best students in the country - the future pioneers of the world. Team and Culture: We are a young and daring collection of adventurers dedicated to excellence and growth. We are always efficient and occasionally funny. The candidate will get a chance to work in a multicultural environment with ex-pats from different corners of the globe. Location & Work Environment: WeWork, Embassy Tech Village Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103 This role may involve travel to the Delhi branch (HQ). Our team comprises creative and diverse people, all goal-oriented, proactive, and looking to transform students’ lives. We love to work hard, play hard! Our work environment encourages you to be an independent thinker, an intellectually curious team member, and be an objective decision maker. To top it all, we love to share food! :) Show more Show less

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