Consultant

Summary:

Business System Analyst

Chennai,

Responsibilities:

• Hands on experience on Ivalua Procure to pay, Source to Contract solution.
• Engage with stakeholder to understand the business process, needs and objectives. Conducting detailed requirement gathering session and document business requirement.
• Ivalua - Configuring workflow steps, creating performer function, approvers, approval button and enabling alerts, callback validation and additional features like Remainder, escalation, Auto approve features and mass approval.
• Define test plans, create test scripts, complete site-specific quality assurance testing, collaborate with technical resources for deployment and support.
• Managing the User Management process in Ivalua– User creation process and modifying the user profiles, updating users via ETL, new authorization and profile creation, creating homepage for a new profile.
• Updating master data via ETL
• Handling L2 & L3 issues in Purchase Requisitions, Budget, Catalogs, Sourcing project, Contract, Orders, Deliveries, Auctions through ticketing tool.
• Monitoring open tickets in service now and problem resolution within prescribed Service Level Agreements.
• Monitoring EAI failures, and system logs.
• Resolve technical issue reported by users through Zoom call for high priority issues to identify and understand the issue.
• Providing Ivalua training on Purchase requisition creation, PO Management, Budget, Sourcing, Auction, and contract creation to business user across Asia, Europe, and America regions.
  

Qualifications

• Any graduate with Min 4-8 Yrs of experience in IT.
• Hands on experience on Ivalua Procure to pay, Source to Contract solution.
• Ivalua - Configuring workflow steps, creating performer function, approvers, approval button and enabling alerts, callback validation and additional features like Remainder, escalation, Auto approve features and mass approval.
• Handling L2 & L3 issues in Purchase Requisitions, Budget, Catalogs, Sourcing project, Contract, Orders, Deliveries, Auctions through ticketing tool.
• Should be flexible to work in Rotational shifts (7am-4pm & 2pm-11pm).
• Excellent problem-solving and analytical skills.
  

• Site