Compliance Senior Specialist

Job Description

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Role Overview The Ethics & Compliance Senior Specialist will be part of the Global Ethics and Compliance team and be responsible to develop, support and implement effective programs to identify, prevent, detect, mitigate, and resolve compliance risks, with the goal of strengthening the organization's ethics and compliance program. Position Responsibilities Understand and communicate global Ethics and Compliance policies, processes, and tools to employees and help resolve any queries or doubts Conduct awareness and education programs to advise and educate employees on ethics and compliance policies. Identify and investigate potential compliance issues and risks, collaborating with the Ethics & Compliance Investigation leads as needed. Support compliance due diligence, risk assessments, and monitoring programs. Review non-compliance issues and incidents, gather evidence, and document findings. Create global communications for site newsletters and monthly messages. Prepare reports for global stakeholders and leadership on key risks and training completion. Support compliance documentation and recordkeeping. Support automation initiatives for reporting and data analytics. Maintain accurate records of compliance activities. Identify and document business or organisation specific compliance risks. Stay informed on compliance developments impacting Google Operations Center. Develop expertise in industry standards, global programs to strengthen Ethics and Compliance program. Qualifications Minimum Qualifications and Experience Bachelor’s Degree holder from an accredited institution Excellent English communication skills (both written and oral) Excellent stakeholder management at multiple levels 6 years of experience with at least 3-4 years in compliance or audit Ethics and Compliance Certifications (preferred) Work experience in BPO, and/or captive services organizations preferred Prior experience in investigative work (preferred) Experience organizing data and applying business context to improve processes or operations. Experience working with global compliance programs and managing initiatives of varying complexity Skills Analytical and Problem-Solving Research and Interpretation Communication and Interpersonal Detail-Oriented Familiarity with audit and investigation documentation Strong Organizational skills to manage multiple tasks and projects effectively. Benefits We support you with competitive wages and comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums We support your teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Show more Show less