Compliance Manager

Job Title:

Location:

Organisation:

Years of Experience required:

Job Summary

The Compliance Manager will be responsible for overseeing the end-to-end student application and admissions process to ensure strict adherence to university policies, regulatory requirements, and institutional standards. This role involves direct communication with students, education agents, and partner universities, as well as supporting compliance reporting, data analysis, and administrative operations. A key focus of this role is maintaining process integrity, enhancing application quality, and preparing students for university interviews

Key Responsibilities:

Application & Admissions Management

• Supervise the complete lifecycle of student applications, ensuring accuracy, completeness, and compliance with university guidelines.
• Review student applications and verify all required documentation before submissions.
• Coordinate directly with universities to facilitate admissions and promptly resolve issues or delays.

University & Agent Communication

• Serve as the primary liaison for communication with universities and education agents via email, phone, and virtual/in-person meetings.
• Build and nurture productive relationships with agents and university representatives to streamline operations.
• Manage and oversee outgoing communication to applicants and agents, ensuring consistency and professionalism.

Student Interaction & Interview Preparation

• Guide students throughout the admission journey, addressing their queries and supporting their preparation for university interview
• Organise and conduct weekly mock interviews to help students improve confidence and performance.
• Personally conduct interviews when necessary, ensuring alignment with institutional standards.
• Assess applicants’ interview performance and maintain detailed records of pass/fail statistics and quality metrics.

Compliance & Reporting

• Monitor compliance with institutional and external regulatory policies, identifying and mitigating risks.
• Prepare periodic reports and updates for the Director, including analysis of interview outcomes and application metrics.
• Ensure compliance frameworks are integrated into all relevant business and admissions operations.

Administrative Duties & Event Coordination

• Maintain comprehensive records of student documentation, communications, and application statuses.
• Support the organisation of recruitment fairs, seminars, and related promotional events.
• Oversee daily office administrative operations and ensure effective use of resource

Requirements:

• Minimum

  5+ year of experience i

  n the overseas education industry, preferably in compliance or student documentation.
• Should have team handling experience.
• Strong knowledge of international admission and visa processes (especially for UK)
• Excellent communication and interpersonal skills, especially in guiding students and coordinating with agents.
• Attention to detail and strong organizational skills.
• Proficient in MS Office and data entry.
• Ability to handle sensitive information.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Education, Compliance, or a related discipline.
• 5+ years of experience in a compliance or administrative role, preferably in the education sector.
• Familiarity with university admission systems and international education standards.
• Solid understanding of regulatory compliance in student recruitment and admissions.