Job
Description
VEDIC LAB is one of the most exciting, purposeful, and fastest-growing brands in Switzerland and Germany. Our mission is to reverse the impact of stress on everyday lives through the world’s most clinically advanced Ayurvedic science, enhanced by Swiss biotechnology. Launched last year, VEDIC LAB has already passed the market-fit stage and is now entering an exciting phase of hyper-growth. We are looking for a dynamic Community Manager to lead 1:1 communication with customers, online community and influencers while contributing to key projects that drive brand growth. This role is ideal for someone passionate about building a community with authenticity and energy and has a big sense of ownership: from making the plan to excellent execution. Fluency in English (written and spoken) is essential. Why join VEDIC LAB? Make a real difference in people’s lives through our stress-reversing solutions. Be part of a winning team in a fast-paced and exciting environment. Gain unmatched international exposure in Europe and other global markets. Receive exceptional coaching and work alongside a world-class team. Accelerate your career growth in a rapidly expanding company. Key responsibilities 1. Community management Actively engage with potential consumers on social media to foster meaningful interactions and drive conversions. Serve as the brand’s voice, responding to customer inquiries via email and social media, ensuring a seamless and positive experience. 2. Influencer Marketing Identify and build relationships with micro and nano influencers in Switzerland, Germany. Manage and nurture influencer collaborations, ensuring successful execution of campaigns that drive strong KPIs. Analyze performance, identify areas for improvement, and experiment with new approaches to maximize impact and results. 3. Customer engagement. Lead the VEDIC LAB "High value customer" program to form a strong relationship with our top customers. Ensure all customer queries are answered timely, thoroughly and with impact in a manner that reflects VEDIC LAB's quality standards and ethos. 4. Other marketing projects Contribute to various marketing initiatives, working closely with the VEDIC LAB team as needed. Identify new opportunities to lead and drive impactful results. Skills required Fluency in English (written and spoken) is mandatory. Exceptional communication skills, with the ability to create an engaging and positive brand presence. Customer-focused with a problem-solving mindset, ensuring an outstanding brand experience. Experience in influencer marketing or brand partnerships. Ability to thrive in a fast-paced, dynamic environment, quickly adapting to new challenges and driving innovation. Highly organized and detail-oriented, capable of managing multiple tasks efficiently with a collaborative and inspiring approach. Previous experience in beauty, skincare, or wellness industries is a plus. VEDIC LAB is a breakthrough brand making a significant impact in beauty and wellness. By joining us in this newly created role, you’ll become an integral part of our journey, shaping how we connect with external partners and customers. This role, at our early stage of growth, is particularly suited for entrepreneurial minded talent who are focused on excellence in execution quality, working with impact and speed. We look forward to receiving your application and hopefully welcoming you to our team! Show more Show less
