Community Manager

1.⁠ ⁠Member & Visitor Interaction

• Welcome and assist members, guests, and prospective clients.

• Conduct office tours for potential members.

• Answer inquiries via phone, email, or in person.

• Onboard new members — explain amenities, policies, and community guidelines.

2.⁠ ⁠Space Management

• Ensure the coworking space is clean, organised, and ready for use.

• Coordinate with housekeeping, security, and maintenance teams.

• Manage meeting room bookings and resolve scheduling conflicts.

• Monitor office supplies and replenish when needed.

3.⁠ ⁠Community Engagement

• Build relationships with members, learn their business needs.

• Connect members for collaborations.

• Organise daily/weekly networking activities, workshops, or small events.

• Handle member feedback and resolve complaints promptly.

4.⁠ ⁠Operations & Administration

• Manage daily check-ins and access control for members.

• Track attendance, desk occupancy, and facility usage.

• Process invoices, membership renewals, and payments.

• Maintain records in CRM or coworking management software.

5.⁠ ⁠Marketing & Outreach

• Assist with social media posts, photos, and stories highlighting community life.

• Support promotions for special offers and events.

• Build partnerships with local businesses for member benefits.

6.⁠ ⁠Problem Solving & Crisis Handling

• Address urgent maintenance or technical issues.

• Manage Wi-Fi or equipment complaints quickly.

• Step in during conflicts between members and mediate professionally.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Work Location: In person