Community Manager

Location: Calicut

Experience : Minimum 1 year

Skills : Community Management

Key Responsibilities:

● Community Engagement:

o Monitor and manage conversations across communities of all the 4 school - Design, marketing, coding and finance and also the Alumni community of students from HACA

o Create engaging programmes for the Alumni community and their execution including the collaboration with Experts for the Guest sessions for upskilling.

o Demo workshop Follow ups, reminders and participation updates for all the Demo and guest workshops happening at HACA

o Build relationships with community members by participating in discussions, answering questions, and sharing relevant content.

● Content Creation & Strategy:

o Collaborate with the marketing team to create campaigns that resonate with the community and drive engagement.

o Share industry news, updates, and content that are relevant to the community, fostering a sense of belonging.

● Community Growth:

o Identify opportunities to grow the community through partnerships, events, and other engagement strategies.

o Monitor community growth, analyze trends, and provide reports on engagement metrics and insights.

● Event Planning & Execution:

o Assist in organizing and executing virtual or in-person events such as webinars, meetups, or workshops.

o Engage with community members before, during, and after events to ensure a successful experience.

o Alumni referrals and sales coordination (Need to coordinate the referral from alumnus to sales team for admission and process the payment of referral accordingly

● Brand Advocacy:

o Serve as a brand ambassador by promoting Haris&Co Academy Academyvalues and voice through community interactions.

o Encourage user-generated content and testimonials to promote brand loyalty and advocacy.

● Reporting & Analytics:

o Track community engagement metrics, feedback, and overall satisfaction to inform strategy adjustments.

o Provide regular reports on community activities, growth, and engagement to the marketing leadership team.

Qualifications:

● Bachelor’s degree in Digital Marketing or related field.

● 1+ years of experience in community management, social media management, or a related role.

● Strong understanding of social media platforms, community engagement, and online content creation.

● Excellent written and verbal communication skills.

● Ability to work independently and manage multiple projects simultaneously.

● Proactive, positive, and adaptable personality.

Job Types: Full-time, Permanent

Schedule:

• Day shift

Work Location: In person