Community Manager

COMMUNITY MANAGER

About Futurewagon & Our Vision

stationery, home, lifestyle, kids, and accessories

Alicia Souza, Happy Wagon, Humanhood

meaningful, enduring business

Our Philosophy

growth equals happiness

About This Role:

heartbeat of our community

voice across all touch points

You&aposll Be Doing Things Like:

• Creating

  scroll-stopping content

  across Instagram, Facebook, Twitter, and LinkedIn
• Building and nurturing

  WhatsApp communities

  for customer engagement and support
• Designing

  retention marketing campaigns

  that turn customers into repeat buyers
• Orchestrating

  product launches

  with compelling go-to-market storytelling
• Planning and executing

  in-person events

  , pop-ups, and brand activations
• Hosting

  studio visits

  for customers, influencers, and brand partners
• Building relationships with

  micro-influencers

  and brand advocates

• Listening to our community

  and translating feedback into product insights

• Managing crisis communication

  and maintaining brand reputation
• Creating

  content calendars

  that align with business goals and cultural moments

We&aposll Get Along Great If You...

• Are a

  natural storyteller

  who thinks in visuals and narratives
• Have your finger on the

  pulse of internet culture

  and social trends
• Are obsessed with

  community building

  and genuine human connections
• Love

  event planning

  and bringing digital communities into real-world experiences
• Are comfortable with

  retention marketing

  tools and customer lifecycle management
• Have experience with

  social media analytics

  and data-driven content optimization
• Are a

  creative problem-solver

  who can turn customer complaints into brand wins

• Understand e-commerce

  customer journeys and conversion touchpoints

• Thrive on engagement

  and get energized by community interactions

What&aposs In It for You

• Build communities

  around brands that genuinely matter to people

• Creative freedom

  to experiment with content formats and campaigns
• Opportunity to

  scale community programs

  and own retention marketing

• Cross-functional exposure

  to product development, customer insights, and growth

• Event planning experience

  and real-world brand activation opportunities

• Competitive compensation

  with performance-based incentives

• Work with beloved brands

  that bring joy to customers and creators

Applywith a short note on:

• A community or brand you absolutely love and why
• Your approach to turning followers into customers
• A creative campaign idea that reflects your thinking

Come say hello!

Futurewagon.com