Communication Trainer

About Us:

Latinem India – Global Capability Centre Latinem is a high-performance Global Capability Centre (GCC) delivering world-class strategic, digital, and operational support to Sobha’s markets across the Middle East, the United States, and Australia, the leading developer in the Middle East.

Driven by excellence and innovation, Latinem is more than just a support hub — it is the intellectual engine fueling some of the most ambitious real estate projects worldwide.

We bring together top-tier talent across functions, including Engineering, Design, Technology, Finance, Marketing, HR, Procurement, and Business Intelligence — operating at the intersection of precision and scale.

🔹 Global Vision, Made in India With its base in India, Latinem bridges time zones, cultures, and business priorities — enabling 24/7 business continuity, strategic execution, and seamless integration with international teams.

📌 Empowering Growth. Inspiring Excellence. Globally Aligned. Locally Brilliant. Always World-Class.

We are seeking a highly skilled Communications Coach to join our dynamic team. The ideal candidate will possess exceptional communication skills and have a strong background in Learning and Development. This role requires experience in chat, email, and voice processes, preferably within the BFSI sector or similar complex environments.

Key Responsibilities:

• Provide coaching and training to team members to enhance their communication skills.
• Develop and lead communication programs tailored to the needs of the organization.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
• Collaborate with other departments to ensure consistent communication standards across the organization.
• Support team members in improving their performance in chat, email, and voice processes.

Required Qualifications:

• Exceptional spoken and written English skills.
• Proven experience in chat, email, and voice processes (mandatory).
• Experience in the BFSI sector or other processes of similar complexity.
• Strong background in Learning and Development.
• Demonstrated coaching experience and the ability to lead similar programs.

Preferred Skills:

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.