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Commercial Lines Account Manager

Commercial Lines Account Manager

Resource Pro

3 - 7 years

5 - 9 Lacs

bengaluru

Posted:5 days ago| Platform:

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Skills Required

agency management service delivery management systems technical expert customer retention customer service subject matter expertise risk management ms office arm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Do you enjoy finding collaborative solutions for customers and colleagues? Are you constantly learning and expanding your insurance industry knowledge?

Come Join ReSource Pro!

Your Role...
ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train ior team members on customer interactions.
We hire the best because our service is only as good as the people delivering it. Were committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candi must reside within the U.S. to be eligible for consideration.

In This Role, You Will ...

Manage large books of business for commercial lines insurance clients
Drive customer retention and ket additional lines of coverage to grow business and properly insure risks
Evaluate carrier relationships, commercial insurance products, and ket placement
Provide quality and timely service to customers and clients
Research, provide recommendations and implement ReSource Pro solutions for clients
Work in a variety of Agency Management Systems to complete tasks
Lead day-to-day customer interactions
Use your subject matter expertise to consult with customers and advise colleagues
Gather information about client needs and insurance solutions
Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

What You Need to be Successful

Bachelors degree in Insurance, Risk Management, or related field or equivalent experience
3-7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
Active Resident Property and Casualty insurance license required
Located in Mountain time zone to accommo client
Microsoft Office Proficiency - Excel required
Experience working in Agency Management System required
Industry designations preferred such as CPCU, CIC, CISR, ARM
Ability to adapt and succeed within a team-oriented environment
Excellent problem-solving and customer service skills

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Commercial Lines Account Manager