1. Client Relationship Management: Develop and maintain strong relationships with existing clients to ensure high customer satisfaction and loyalty. 2. New Business Development: Identify and pursue new business opportunities with existing and prospective clients. 3. Revenue Growth: Meet or exceed monthly/quarterly/annual sales targets to contribute to the companys revenue growth. 4. Account Planning: Develop and execute strategic account plans to penetrate new areas of the clients business and increase revenue. Requirements: 1. Experience: 2+ years of experience in Finance, account management, or a related field. 2. Skills: Excellent communication, negotiation, and problem-solving skills. 3. Education: Bachelors degree in Business. 4. Technical Skills: Should know basics of GST and TDS and other compliance related matters, Excel, Tally.
BOT VFX (India) Private Limited - Chennai 22 May 2025 BOT VFX (India) Private Limited - Chennai We are looking for an environment artist specializes and has strong knowledge in Speedtree with an experience of 5+ years. Job Overview: We are looking for talented and detail-oriented Environment Artists to join our VFX team. In this role, you will be responsible for creating high-quality, realistic, and visually engaging environments that support the storytelling and visual style of our projects. This includes digital matte painting, 3D modeling, texturing, and integrating environments seamlessly into live-action plates. The role is to create realistic and immersive environments for movies, and other visual media. Assist in the creation of high-quality 3D environment assets, including models, textures, and materials, ensuring they align with the artistic vision of the project. Key Responsibilities: Create photorealistic digital environments using a combination of 2D and 3D techniques. Model, texture, and shade 3D environments including landscapes, architecture, and natural elements. Work closely with the VFX Supervisor, Art Director, and other departments to match the artistic vision of the project. Integrate environments into live-action footage using projection mapping, matte painting, and camera tracking. Maintain continuity and quality across shots and sequences. Optimize assets for performance and efficiency in rendering pipelines. Respond to feedback and revise assets based on creative direction Requirements: 5+ years of experience as an environment artist in film, TV, or high-end commercial VFX. Strong portfolio showcasing photorealistic environments and a strong eye for detail, scale, lighting, and composition. Proficient in industry-standard software such as Maya, Houdini, Blender, Nuke, Photoshop, Substance Painter/Designer, and ZBrush. Experience with matte painting, projection techniques, and 2.5D or full 3D environment workflows. Strong understanding of lighting, texturing, and rendering. Proficient in 3D modeling, UV mapping, and texturing. Familiarity with compositing principles and how environments interact with VFX elements. Ability to work well in a team and collaborate with other departments. Strong communication skills and ability to work collaboratively within a team. Excellent communication and time-management skills. Good to Have: Experience with game engines (Unreal Engine, Unity) for virtual production. Knowledge of scripting languages like Python or MEL for tool development. Experience in photogrammetry or LiDAR-based asset creation. A background in traditional art, architecture, or photography. BOT VFX (India) Private Limited BOT VFX (India) Private Limited - Chennai
We are searching for a Junior Corporate Accountant to join our company s Accounting Department. As a Junior Corporate Accountant, you will be preparing financial statements and supervising our budgeting strategies and forecasting. You will be also giving advice on the company s decision-making in the management of accounts. You will be responsible for tasks including the production of financial accounts and reports management. In addition to this, you should possess exceptional mathematical and analytical skills. If your experience and skills match our criteria for the role of Junior Corporate Accountant at Orange & Teal Private Limited, apply for this job now. We will love to meet you. Responsibilities Maintain financial data and general ledgers. Merge and analyze financial statements and their results Prepare monthly financial accounts reports of the company Administer and guide Junior Accountants in their activities Supervise external and internal audits. Create forecasts and analyze financial information to control risks. Manage monthly, quarterly, and annual closings of financial reports. Protect operations by keeping confidential information safe and maintaining the client s trust. Give suggestions to make effective business plans and resolve cost-related issues. Requirements MBA or Bcom in Accounting, Finance, or related field. Fresher or proven 1+ work experience as a Junior Accountant or a similar position in the Accounting Department. Professional certification as Certified Public Accountant (CPA) will be an advantage. Outstanding knowledge of accounting regulations and practices. Proficiency in MS office and Finance Software. Great organizational qualities. Strong analytical skills. Detail-oriented individual. Ability to communicate effectively with clients. Good numerical abilities. A keen eye on details for accuracy. Great interpersonal skills. Exceptional oral and written communication skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks.
IT Recruiter - Talent Acquisition - hr-tactics IT Recruiter - Talent Acquisition Posted Date 11 Jun 2025 Pune - Pune Human Resources Job Title: IT Recruiter - Talent Acquisition Location: Kharadi/Baner, Pune (Work From Office) Experience: 1-2 years in IT recruitment Notice Period: Immediate/15 Days (Full Time) (Shift: 12:00 PM to 9:00 PM) Key Responsibilities: - Manage sourcing, screening, interviewing, and onboarding processes for IT roles. - Utilize job portals, social media, and professional networks to attract qualified candidates. - Execute Campus Placement drives. - Work closely with hiring managers to understand staffing needs and job requirements. - Facilitate smooth onboarding experiences for new hires, ensuring all documentation and induction processes are completed efficiently. - Organize and participate in activities to foster a positive work environment. Qualifications: - Bachelor s degree in Human Resources, Business Administration, or a related field. - Minimum of 1-2 years in IT recruitment. - Proficiency in Applicant Tracking Systems (ATS), excellent communication skills, and a strong understanding of HR practices. - Familiarity with various IT roles and technologies.
Senior CAD Designer - Xeluxe Fire Safety Consultancy Senior CAD Designer 14 Jun 2025 Job Overview You should be able to review designs, make corrections, and suggest any recommendations. Moreover, you should be able to maintain a record of all designs in the database. As a CAD Designer, you should remain up-to-date with the latest technologies in the CAD software and modelling tools. Responsibilities Creating detailed 2D and 3D designs using CAD software Attending development meetings and establishing project timelines and budget Making corrections or revisions to the 2D or 3D models as requested Keeping up-to-date with the latest developments and technologies in the CAD process Running tests on 3D models before prototyping Selecting materials for modeling by analyzing database of material property information Designing complex layouts as per the specifications provided Coordinating with other team members to obtain relevant information for drawings Adhering to the timelines and budget while creating designs Reviewing design concepts and making recommendations Maintaining a record of all designs in the database Updating and maintaining design documentations Providing an approximate project completion timeline Coordinating with the Drafter to work on various project designs Requirements Bachelors degree in Drafting, Architecture, or a related field Atleast 3 years of work experience as a CAD Designer, CAD Operator, or a similar role in the Engineering department Familiarity with CAD software and modelling tools Up-to-date with the latest industry trends and developments Good time management and organizational skills Strong analytical and problem-solving skills Ability to work independently and collaboratively Detail-oriented and highly motivated individuals Ability to handle stressful situations and strict deadlines
As Program and Administrative Assistant, you will provide administrative, operational, and programmatic support to our Asia team members including the Regional Director, Associate Director, and two Program Managers. The Program and Administrative Assistant will report to the Regional Director, Asia. The ideal candidate must have significant experience managing administrative duties while juggling multiple tasks. As a Program and Administrative Assistant, you must demonstrate excellent administrative and organizational skills, robust problem-solving skills, excellent interpersonal and communication skills and a high level of personal initiative. Co-Impact is a global and diverse organization with a fast-paced environment, so you must feel comfortable within an intercultural knowledge setting, preferably with previous experience within similar organizations. You bring a commitment to feminist values, gender equality, inclusion, and justice, and to enduring systems change at scale, as well as an abiding curiosity and humility and desire to learn. You are motivated by looking for root causes, seeking justice and solving social problems at the systems level and at scale. The Role As a Program & Administrative Assistant, you will play a key role in supporting Co-Impact s Asia Team across programmatic, grantmaking, and operational functions: Grantmaking and Reporting Support Manage and track core systems related to grants, including document reviews, checklists, and trackers. Monitor timelines, deliverables, and milestones for grantee partners, including collaborating with the Grants and Operations team to ensure smooth flow of reports etc. Maintain updated records and ensure data integrity on Salesforce and shared platforms. Where required, interface with grantee partners on standard processes like amendments, report submissions, call schedules etc. Support Program and Grants & Operations teams with region-specific grant-making processes. Program Support Prepare summaries, internal briefs, and other documents to ensure strong project management. Coordinate internally across teams and ensure key actions and decisions are visible and followed up. Take notes during team meetings and track progress on agreed actions. Organize briefing materials ahead of key meetings. Assist in recruiting consultants and managing procurement in line with policies. Administrative Support Organize meetings, workshops, and calls for the Asia team and visiting teams (virtual and in-person). Ensure follow up from the meeting, including minutes of meeting, e-mails. Manage the team calendar across multiple time zones and agendas. Draft internal and external communications. Handle travel arrangements, including visas, bookings, and permits. Prepare the regional budget and track spending. Submit expense reports for the team. Support event planning and logistics for Asia-based activities. Cross-Team Coordination Collaborate with other assistants to align regional and global schedules and workflows. Contribute to improving systems, support models, and organizational processes. Qualifications and Experience Bachelor s degree and five years of relevant experience. Experience in working for civil society organizations and/or philanthropy. Excellent computer skills, proficient in Microsoft Office, Zoom Meeting Scheduler, Salesforce and other software tools (e.g., project management software, database software, contact management systems, contract, and grants management software) for managing a range of business processes. Excellent listening and communication skills with sensitivity to cultural communication differences. High level of self-motivation, initiative-taking, and at ease working autonomously when necessary. Proactively identifies opportunities to streamline, improve and innovate effective business processes and systems. Fluency in English (required), and comfort with an Indian language is also expected. Strong attention to details, and ability to reliably stay on top of a range of tasks and projects. Professional and diplomatic manner and disposition when interacting with grantees, donors, external partners, senior management and colleagues, and the general public. Show discretion and sound judgement in handling confidential material and information. Required Skills Process Management and Results Orientation: Exceptional, proven ability to effectively organize, prioritize, and execute with high quality on a wide breadth of tasks, from multiple supervisors, with varying timelines and priority levels. A strong sense of responsibility and accountability is integral, as is the ability to adjust and adapt along the way. Proactive self-starter: when it comes to leading on logistics/admin support and stepping in when needs arise. Sound judgment and attention to context: Demonstrates the ability to listen actively and think critically, applying strong organizational and contextual analysis balancing data, timelines, and team priorities. Uses values-based judgment to support decision-making and escalate issues appropriately, with an awareness of diverse perspectives, gender dynamics, and operational risks. Supporting colleagues and senior leaders: History of thriving in a role where your success is highly dependent on your team s success, where your first responsibility is to provide outstanding leverage and support to your colleagues. Experienced in successfully and proactively collaborating with team members to build strong relationships, working to achieve shared goals. Proven ability and experience with guiding and setting-up things for your manager to be efficient and effective, is critical. Communications: Exceptional ability to write and communicate ideas concisely and with clarity. Excellent oral communication skills. Financial understanding: Basic familiarity with the core elements of an organization s financial model, financial statements, strategic financial analysis/ projections, and budgeting. Interpersonal savvy: Great at making and fostering relationships inside and outside the organization, keen intercultural appreciation, inclusive style, comfortable around senior leaders, can represent Co-Impact well. Learning orientation: Humble and intellectually curious; seek and work with evidence, demonstrated openness to new ideas and a diversity of perspectives; unafraid to admit and learn from failure. Strong moral compass: Impeccable personal ethics and integrity, kind and caring. Proficiency with core business tools: Strong proficiency in Microsoft Word, Outlook, PowerPoint, Zoom, and Excel. AI and Design platforms knowledge are also welcome. Working knowledge of Salesforce is an asset. Global flexibility: Given the global nature of Co-Impact, an openness to working across time zones, a willingness to be flexible with working hours, work remotely and periodically undertake domestic and international travel is required. Feminist Principles: A commitment to core feminist principles such as sharing power, dismantling biases, promoting diversity, self-awareness, collective care, accountability, collaboration, and courage. Perspective: Sense of humor and ability not to take oneself too seriously. Equity and Fairness: Our approach to compensation and benefits are designed to ensure that our global team is treated equitably regardless of location and without regard to gender, race, or nationality. Transparency: We want Co-Impact s employees to understand our salary structure and to feel confident that they are paid equitably, and potential job applicants to have an understanding of how the role for which they are applying will be compensated. Accountability: As stewards of the philanthropic resources entrusted to us so that we can support our program partners, we are accountable to our donors and our board, to our staff, and to the general public. In accordance with that philosophy, we include the salary for each position in our job postings; to ensure equity within the organization and for all candidates, we will not negotiate salary or benefits. This position is full-time. The annual salary will be US $74,000 (paid in local currency equivalent) plus a generous benefits package, including a significant allowance for paid time off. Application Details (Please note that Co-Impact cannot cover relocation costs. If you are authorized to live and work in India but are not currently based there, you will be responsible for covering any relocation expenses.) As we are a small team, we regret that we can only respond to applicants selected for an interview and are unable to participate in informational calls prior to interviews. Thank you for your understanding. We will begin reviewing applications after the deadline. Shortlisted candidates can expect to hear from the recruitment team within six weeks of the deadline. Your recruitment journey begins with submitting a resume and cover letter. If longlisted, you ll be invited to complete an assessment with clear instructions and supporting resources. Successful candidates will move on to a first-round interview, followed by a second round and possibly a third and final interview. Before an offer is made, we ll conduct reference or background checks. To ensure fairness and transparency, our team does not provide preliminary information or context about the role outside of the advertised materials. We ll keep you informed at every stage of the process.
Department Quality Control Type Full Time Positions 1 Experience 2 - 5 years Job Overview: We are looking for a detail-oriented and motivated Junior QC Chemist to join the Quality Control team at Mumbai location. The role involves conducting precise testing and analysis of raw materials, supporting long-term product evaluations, and collaborating closely with the R&D team to ensure continuous improvement in product quality. The ideal candidate will have 1 2 years of relevant industry experience and a strong foundation in analytical chemistry. Job Responsibilities: Perform quality testing on imported raw materials and support long-term performance evaluation in coatings. Execute quality control procedures in line with internal standards and industry regulations. Accurately analyze, interpret, and document test results. Maintain and update testing records and reports in a timely manner. Collaborate with the R&D team to support product development and improvement. Participate in process optimizations and root cause analysis for quality issues. Adhere strictly to safety and quality protocols within the lab environment. Stay updated with current quality control techniques and tools. Demonstrate flexibility and willingness to take on additional lab responsibilities as needed. Job Requirements: Bachelor s degree in Chemistry or a related field. 1 2 years of experience in a similar QC role, preferably in the paint or chemical manufacturing industry. Strong analytical and problem-solving abilities. Good learning agility with a proactive approach to acquiring new skills. Strong attention to detail and commitment to accuracy. Effective written and verbal communication skills. Team player with good interpersonal skills. Familiarity with lab instruments and quality testing procedures. Knowledge of regulatory and safety standards in chemical or paint manufacturing is a plus.
YesToSystems is looking for Senior Unreal Engine Artist to join our dynamic team and embark on a rewarding career journey Create original artworks, illustrations, or visual designs using traditional or digital media to communicate ideas, emotions, or narratives Collaborate with clients, creative teams, or art directors to understand project requirements and deliver high-quality visual content Refine and revise artwork based on feedback while meeting deadlines Stay updated on trends, tools, and techniques in the art industry Maintain a portfolio, manage project documentation, and ensure consistency in style and quality across different works Participate in exhibitions or online platforms to promote and sell artwork
YesToSystems is looking for Senior FX/Crowd Artist to join our dynamic team and embark on a rewarding career journey Create original artworks, illustrations, or visual designs using traditional or digital media to communicate ideas, emotions, or narratives Collaborate with clients, creative teams, or art directors to understand project requirements and deliver high-quality visual content Refine and revise artwork based on feedback while meeting deadlines Stay updated on trends, tools, and techniques in the art industry Maintain a portfolio, manage project documentation, and ensure consistency in style and quality across different works Participate in exhibitions or online platforms to promote and sell artwork
Business Development Positions 1 Experience 5 - 7 years Experience-5 to 7 years Skills- Proposal Development, deal closure, understanding client requirements, market analysis Job Responsibilities: Work closely with the sales team to develop relevant solutions and pitches for prospects Own the entire proposal development process/execution. Deliver well-structured and high-quality proposals with strong solutioning in a timely manner. Coordinate with Sales in an efficient manner. Understand client requirements, address their queries, walk them through the proposed solution, and help Sales close the deal. Keep a tab on the solutions out in the market for different sectors that we are interested in working, client s key business challenges and unmet needs, identify and help develop solutions to cater to those needs. Actively working on creating case studies and collaterals for the sales team Review and improve the existing collateral materials; get the repository tagged and organized. Proactively collaborate with Sales and technology team to develop more materials based on the expected business pipeline Assisting the sales team lead in effectively coordinating between operations and sales team in order to ensure in-time support for pre-sales activities Get all the pre-sales activities streamlined and organized across the practice areas, set- up SLAs and process flows, and track compliance Take measures to improve the quality of proposals; set-up a process to collect feedback from Sales Desired Profile Excellent communication (both written and oral) skills Must have excellent pre-sales and solutioning skills. Required to understand unstructured requirements from the client and create related SoW and proposals Skills in storyboarding, problem solving, and insights generation are must. Proven client engagement skills and adept at sharing insights and recommendations that have tangible business impacts Ability to engage with clients along with sales team and lead discussions to win and execute engagements Must have worked with Mid-size IT services company with Strong expertise extensive research (market intelligence) experience. knowledge working with international clients specifically in the US must have. Technology knowledge in the following areas is required Product Engineering, Web Mobile, frontend technologies, Cloud technologies, Data engineering, AI/ML Solutions and Gen AI
Department it Type Fulltime Experience 5 years Skill: SAP ABAP with S/4 HANA Locations: Bangalore, Hyderabad, Chennai, Kolkata, Mumbai, Pune, Gurugram Mode of work: Hybrid Notice: 10 Days to Immediate joiners 5+ years of relevant experience. S/4 HANA implementation experience is must. Strong ABAP development expertise in at least 3 out of 6 (W R I C E F) areas. Should have experience in managing 1-2 junior team members, so we can deploy campus along with them. Should be able to design (Tech Spec) and Develop objects independently along with them.
Associate Vice President - Finance Operations - BOT VFX Associate Vice President - Finance Operations Posted Date 13 Jul 2025 Atlanta - Atlanta Position Summary: Strategic Planning : Develop and implement financial strategies aligned with organizational goals, in collaboration with the executive team. Risk & Opportunity Analysis : Provide insights and recommendations on financial risks and growth opportunities. Financial planning Analysis : Lead budgeting, forecasting, variance analysis, and regular reporting with KPIs, trends, and risk indicators. Cash Flow Management : Monitor cash flow and provide detailed forecasts. Financial Operations : Enforce robust financial controls, policies, and best practices. Accounting Oversight : Manage financial statements and ledgers, ensuring regulatory compliance. MIS Dashboard Creation : Develop and maintain dynamic dashboards within the MIS to consolidate financial data and enable data-driven decision-making across all financial functions. Other Jobs BOT VFX (India) Private Limited - Coimbatore BOT VFX (India) Private Limited BOT VFX (India) Private Limited - Chennai
Assistant Manager/Senior Executive - Coordination & Customer Service (Freight Forwarding Industry) Assistant Manager/Senior Executive - Coordination & Customer Service (Freight Forwarding Industry) - Samyojak Consultancy Services Assistant Manager/Senior Executive - Coordination & Customer Service (Freight Forwarding Industry) 13 Jul 2025 Job Overview: We are seeking a proactive and detail-oriented Senior Executive / Assistant Manager for Coordination & Customer Service for an Air & Sea Import division of a leading Freight Forwarding company with a Pan India presence and a global network. The ideal candidate should possess a strong understanding of freight forwarding operations and customer service functions. This position requires excellent communication skills, ability to coordinate with both internal teams and clients, and a hands-on approach to ensure smooth shipment execution and timely service delivery. Job Responsibilities: Possess working knowledge of Air and Sea Import freight forwarding operations. Coordinate with customers for quote follow-ups and help convert inquiries into business. Liaise with the Sales team for updates and quote alignment. Update inquiries in the system and assist in the preparation of quotations. Coordinate with internal operations and coordination teams to ensure seamless shipment execution. Review customer invoices when necessary to ensure billing accuracy. Learn and efficiently work on the company s internal system for both Air and Sea Import products. Provide product insights and support to customers when needed to help them make informed decisions. Job Requirements: Educational Qualification: Graduate or equivalent. Experience: 3 6 years (preferred) in logistics, customer coordination, or freight forwarding. Experience working in a freight forwarding or logistics company is mandatory. Strong communication and follow-up skills. Ability to multitask and coordinate across departments. Proficiency in Microsoft Office and working with internal systems. Customer-oriented approach with attention to detail. Understanding of Air & Sea Import freight forwarding operations. Familiarity with coordination and client servicing in the logistics sector. Why Join the Company Be part of a reputed logistics organization with a PAN-India presence. Gain cross-functional exposure in both Air and Sea import coordination. Collaborate with experienced professionals in a dynamic and growing team. Competitive compensation with opportunities to grow into higher roles. Location - Chandivali, Mumbai For
We are looking for a professional and competent Guest Relations Executive to join our salon. You will be managing our front desk area and be responsible for salon management. As a Guest Relations Executive, you will be responsible to greet clients on their visit and offer them our services. You will also answer customers inquiries about salon services via telephone, email, or face-to-face. You will be processing their payments and maintaining a record of the transactions in a cash register. You will be the primary point of contact between the salon clients and the salon team. You will be directly working with our Salon Manager. You should be capable of managing customers with elegance, even amid peak demand hours. You will assist us in boosting our reputation by building friendly relationships with clients. If you have the desired experience for this role, we would like to meet you. Responsibilities Greet customers and walk them to the best possible beauty station. Advise assigned beauticians about the customer s arrival and update them about the services that they want. Confirm appointments of customers via telephone and email. Process cash and credit card transactions and issue receipts. Offer drinks and converse with customers who are sitting in the waiting area of our salon. Answer inquiries of clients regarding the beauty services of the salon and schedule their appointments. Notify customers about new offers and services of the salon on a timely basis. Provide cross-selling services through brochures and gift vouchers whenever applicable. Update customer records with contact, bill details, appointments, and services provided to them. Keep the reception area clean. Order and get salon business cards and brochures printed as and when required. Requirements Bachelor s degree in any discipline. Candidates having a high school diploma with the desired experience can also be considered. Fresher or 1+ years of experience working as a Guest Relations Executive, Receptionist or a similar role. Basic computer knowledge with proficiency in Microsoft Office.
Customer Service Representative - English Agent - WebBeds Customer Service Representative - English Agent Full Time - Office Based Full Time - Office Based WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) an ASX 200 listed company operating a global digital travel business. What makes us stand out We are a wholesale global travel organisation We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries We partner with over 430,000 properties in more than 15,000 destinations We work with more than 44,000 travel companies in 139 source markets We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking As a Customer Service Representative at WebBeds, you will play a crucial role in delivering outstanding customer support to our clients. Your excellent communication skills, problem-solving abilities and out-of-the-box thinking will enable you to deliver excellence. Your focus on customer satisfaction will contribute to maintaining positive relationships with our valued clients. Your strong interpersonal skills, teamwork mindset, result-driven approach, and organizational abilities will ensure effective collaboration and efficient service delivery. Key Responsibilities: Provide exceptional customer service to travel agent clients, addressing their inquiries, resolving issues, and providing accurate information. Handle client cases, including booking confirmations, amendments, and issue resolution, using problem- solving skills and out-of-the-box thinking to find effective solutions. Build rapport with clients, establishing trust and understanding to better meet their needs and enhance the customer experience. Utilize various communication channels such as phone, email, and chat to promptly and professionally respond to client inquiries. Collaborate with team members and other departments within WebBeds to ensure seamless coordination and effective problem-solving for clients. Utilize company systems and tools to access and update client information, bookings, and related documentation accurately. Follow established processes and procedures to meet service level agreements and maintain high-quality customer service standards. Demonstrate strong interpersonal skills to build positive relationships with clients and colleagues. Communicate effectively and clearly, both verbally and in writing, to convey information and instructions accurately. Work collaboratively with team members to achieve common goals and deliver exceptional customer service. Demonstrate a result-driven approach, consistently meeting or exceeding performance targets and contributing to team success. Plan and organize work effectively to manage multiple tasks, prioritize responsibilities, and meet deadlines. Exhibit excellent time management skills to ensure efficient use of resources and timely resolution of client issues. Utilize negotiation skills when interacting with clients, suppliers, or other stakeholders to achieve mutually beneficial outcomes. The skills we would like to see in your suitcase: Customer Satisfaction Score (CSAT): Regularly monitor and strive to maintain high CSAT scores through exceptional customer service interactions. Response Time: Aim to respond promptly to customer inquiries and issues, minimizing wait times and ensuring timely resolution. First Contact Resolution (FCR) Rate: Strive to resolve customer issues on the first contact, minimizing the need for follow-up interactions and enhancing efficiency. Quality Assurance Metrics: Adhere to quality assurance standards and metrics, ensuring that all customer interactions meet or exceed established benchmarks for service quality. Call Handling Metrics: Maintain optimal call handling metrics, including average handling time (AHT) and adherence to call scripts and protocols. Productivity and Efficiency: Demonstrate high levels of productivity and efficiency in managing customer inquiries and tasks, maximizing the number of cases resolved per hour or shift. Attendance and Punctuality: Maintain excellent attendance and punctuality records, ensuring consistent availability to assist customers during scheduled shifts. Feedback and Improvement: Actively seek feedback from customers and supervisors, using insights to continuously improve service delivery and personal performance. Knowledge Base Utilization: Effectively utilize internal knowledge bases and resources to provide accurate and timely assistance to customers, minimizing escalations and callbacks. Cross-Functional Collaboration: Collaborate with other teams and departments as needed to address customer inquiries or escalate issues, fostering a culture of teamwork and cooperation. Why choose us as your next destination We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence & impact change Disruptive, fast-growing market leader within travel & endless possibilities Culture built on collaboration empowerment and innovation We Are WebBeds on Vimeo Not finding the Job you are looking for Subscribe for updates on upcoming job openings delivered straight to your inbox.
Business Development Positions 1 Experience 3 years Location: Trivandrum, Kerala, India Company: Xeluxe FZ LLC About Us: Xeluxe is a multidisciplinary consultancy delivering expert solutions in Fire Life Safety (FLS), CFD Modeling, Facade Safety, Acoustic Engineering, Risk Assessments, and Code Compliance. We specialize in premium and complex developments across various sectors. Job Overview: We are looking for a dynamic Proposal Business Development Support Lead who can take ownership of preparing and managing project fee proposals across all our services along with support to the Business Development Team. The ideal candidate will have prior experience in a technical consultancy environment, possess a strong engineering background, and demonstrate business development acumen. Key Responsibilities: Prepare accurate, tailored, and competitive fee proposals for services including: Fire Life Safety Design CFD Analysis Acoustic Design Engineering Fa ade Fire Safety Risk Assessments Compliance Coordinate with technical leads to ensure proposal scope and deliverables are aligned with client requirements. Manage proposal documentation, cost estimation, and submission processes. Track RFPs and business opportunities; maintain proposal status and win-rate metrics. Assist the business development team in client company portal registrations, client communications and meetings. Maintain understanding of market trends and competitors to improve proposal strategy. Required Qualifications: Bachelors degree in Engineering (Civil, Mechanical, Fire, or related fields). Minimum 3 years of experience in a technical consultancy, preferably in business development or pre-sales roles. Proven experience in preparing project proposals for multidisciplinary engineering services. Strong understanding of the consultancy project lifecycle and proposal dynamics. Excellent communication, coordination, and writing skills. Proficiency in MS Office, especially Excel and Word; knowledge of proposal automation tools is a plus. Preferred: Experience working in the GCC or UAE engineering consultancy market. Why Join Us At Xeluxe, you will be part of a growing team where technical excellence meets innovation. We value proactive thinkers and offer a collaborative environment where your skills make a direct impact. How to Apply: Submit your resume along with a short cover letter or summary of your proposal/project coordination experience.
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