Commercial Account Manager

You will be responsible for managing key enterprise clients in the communications industry as a Commercial Account Manager based in Chennai. Your primary role will involve building and nurturing relationships with clients, understanding their unique challenges and goals, and ensuring their satisfaction by providing tailored solutions that meet their evolving business needs. Collaborating closely with internal teams such as technical, product, and support, you will ensure the successful and timely delivery of IT solutions aligned with client objectives. Your focus will be on driving revenue growth through identifying and converting new business opportunities within the communications sector. This will involve targeted sales outreach, cold-calling efforts, and proactive pursuit of new clients. You will also work towards expanding business with existing clients through upselling and cross-selling initiatives, implementing account-based sales strategies, and leading the end-to-end sales cycle from prospecting to closing new business. Staying updated with emerging technologies and trends in the communications industry, including AI, Analytics, Data, and Digital fields, will be crucial. By providing relevant insights to clients, understanding the competitive landscape, and guiding them in adopting tailored solutions, you will help position the company as a leader in the sector. Additionally, you will focus on client engagement and retention by acting as the voice of the client internally, ensuring high levels of satisfaction, and monitoring solution performance to drive continuous improvement. Your role will also involve providing market insights to clients, participating in industry events to increase brand visibility, and tracking competitor offerings to maintain a competitive edge. Overall, as a Commercial Account Manager, your strategic leadership and client-centric approach will play a vital role in driving business growth and success within the communications industry.,