Collections Officer

Job Title: Collections Officer
Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing the collection of accounts receivable to ensure timely payment from clients. Your primary goal will be to reduce overdue accounts and maintain healthy cash flow for the company. You will need to communicate effectively with clients to resolve payment issues, negotiate payment plans, and ensure adherence to our collection policies. You will work closely with the finance team to maintain accurate records of collections and provide reports on collection performance. Responsibilities: - Manage and follow up on overdue accounts to ensure timely payment. - Contact clients via phone, email, and in-person meetings to discuss outstanding payments. - Negotiate payment arrangements and settlements within company guidelines. - Maintain updated records of all communications with clients regarding their accounts. - Work with the finance team to reconcile discrepancies and ensure accurate records. - Prepare and present regular reports on collection activities and outstanding accounts. - Stay informed about industry trends and best practices in collections. - Adhere to all regulatory requirements related to collections and customer interactions. Skills and Tools Required: - Strong communication and negotiation skills. - Excellent problem-solving abilities. - Proficiency in financial software and Microsoft Office Suite, particularly Excel. - Knowledge of debt collection laws and regulations. - Ability to manage time effectively and prioritize tasks. - Strong attention to detail and organizational skills. - Previous experience in collections or credit management is a plus. - Familiarity with customer relationship management (CRM) systems is advantageous. If you are a motivated individual with a track record in collections and a passion for helping clients, we encourage you to apply for the Collections Officer position at Kinara Capital.