Collection Team Leader

3 years

3 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Payment Collection Team Leader📍

Location:

Jodhpur💰

Salary:

As per industry standards

Job Summary

We are seeking a

Payment Collection Team Leader

with strong

hands-on experience in collection and recovery operations

. The role requires leading a team of collection executives, ensuring effective user charge recovery, and maintaining smooth coordination with field teams and customers.

Key Responsibilities

  • Lead and guide a team of collection executives for on-ground recovery operations.
  • Monitor daily, weekly, and monthly collection targets and ensure achievement.
  • Use prior collection/recovery experience to implement strategies for reducing defaults.
  • Conduct field visits for difficult or escalated cases.
  • Maintain and update MIS reports on recovery performance and outstanding dues.
  • Ensure compliance with company policies, municipal/ULB guidelines, and legal norms.
  • Train, motivate, and support the collection team to improve efficiency.
  • Handle customer grievances and ensure smooth collection processes.
  • Coordinate with management for planning and execution of collection strategies.

Required Qualifications & Skills

  • Graduate in any discipline.
  • 2–3 years of proven experience in collection/recovery (mandatory).
  • Prior team handling experience in collections is preferred.
  • Strong knowledge of collection techniques, recovery tools, and field operations.
  • Excellent negotiation, communication, and people management skills.
  • Ability to work under pressure and achieve targets.
Skills: collection,collection recovery,communication,team handle,management,banking,operations

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