Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Language Know : Hindi, Basic english Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with rotational week off
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Languages: Hindi & basic English Age Limit: 18-28 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 2 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location : Bangalore Working Days -6 Days Working Rotational week off
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 1 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location : Rourkela, Odisha Working Days -6 Days Working Rotational week off
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance
Job Description As a Business Development Executive (BDE) at FairDebt Solution Pvt Ltd, you will play a pivotal role in driving our growth and expanding our client base. Your primary responsibilities will include identifying new business opportunities, building and maintaining strong client relationships, and ensuring client satisfaction. Key Responsibilities Market Research: Conduct thorough market research to identify new business opportunities and potential clients. Lead Generation: Generate leads through various channels, including cold calling, networking, and industry events. Client Acquisition: Develop and implement strategies to acquire new clients and grow the company's customer base. Relationship Management: Build and maintain strong relationships with existing and potential clients, understanding their needs and providing tailored solutions. Sales Presentations: Create and deliver compelling sales presentations to prospective clients, showcasing the benefits of our debt recovery services. Negotiations: Negotiate contracts and agreements with clients to ensure mutually beneficial terms. Collaboration: Work closely with the marketing and operations teams to develop and execute effective business development strategies. Reporting: Track and report on sales performance, providing regular updates to the management team. Industry Knowledge: Stay up-to-date with industry trends, competitor activities, and regulatory changes to identify new opportunities and challenges. Skills and Qualifications Education: A degree in business, marketing, finance, or a related field is preferred. Experience: Proven experience in business development, sales, or a related role, preferably in the financial services industry. Communication: Excellent verbal and written communication skills, with the ability to present and influence credibly and effectively. Negotiation: Strong negotiation skills with a focus on achieving win-win outcomes. Analytical Thinking: Ability to analyze market data and trends to inform business development strategies. Relationship Building: Strong interpersonal skills with the ability to build and maintain lasting relationships. Self-Motivation: Highly motivated and driven with a passion for achieving targets and exceeding expectations. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. MIS Reporting: Proficiency in creating and analyzing Management Information System (MIS) reports to track performance metrics and support decision-making. Location : HSR layout Sector 1, Bangalore
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 1 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location :HSR Layout Sector 1 Working Days -6 Days Working Rotational week off
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 1 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location :HSR Layout Sector 1 Working Days -6 Days Working Rotational week off
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance
Role Overview - HR - Femal candidates only The Senior Assistant Manager – HR will be responsible for overseeing core HR functions including recruitment, employee engagement, performance management, statutory compliance, payroll coordination, and policy implementation. The role demands strong leadership, people management, and the ability to drive HR strategies aligned with business objectives. Key Responsibilities 1. Recruitment & Onboarding Manage end-to-end recruitment for mid-level and senior roles. Coordinate with stakeholders to understand manpower requirements. Oversee onboarding, induction, and orientation programs. 2. Employee Relations & Engagement Build strong employee connect and address grievances proactively. Drive engagement initiatives to improve morale and retention. Support managers in handling employee-related issues fairly and effectively. 3. Performance Management Support in driving the PMS cycle (goal setting, mid-year, and annual reviews). Provide guidance to managers on appraisal processes and feedback sessions. 4. Compliance & Policy Ensure adherence to statutory requirements (PF, ESIC, gratuity, etc.). Maintain updated HR policies and ensure smooth implementation. Liaise with legal and compliance teams as required. 5. Payroll & HR Operations Coordinate payroll inputs and validate data for accuracy. Oversee leave, attendance, and time-office management. Maintain employee records and HRMS data accuracy. 6. HR Strategy & Projects Assist in creating and executing HR strategies aligned with business goals. Support organizational change management initiatives. Lead or participate in HR projects (e.g., digitization, culture building). Key Skills & Competencies Strong knowledge of HR policies, labor laws, and statutory compliance. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information. Problem-solving and conflict resolution skills. Proficiency in MS Office and HRMS tools. Qualifications & Experience MBA / PGDM in HR or equivalent. 3–4 years of HR experience, with at least 2 years in a supervisory/managerial role. Prior exposure to handling end-to-end HR functions in a mid to large-sized organization preferred.
Position: Assistant Collection Manager will support the Collection Manager in overseeing the debt recovery processes of Fairdebt Solutions Pvt Ltd. This role involves managing a team of agents responsible for customer collections, ensuring compliance with regulatory standards, and achieving the company's collection goals. The ideal candidate will have strong leadership skills, experience in debt recovery, and the ability to handle multiple tasks efficiently. Location: HSR Layout Sector 1 Key Responsibilities Team Management Lead and supervise a team of tele-collection agents and Team Leaders. Set daily, weekly, and monthly targets for the team based on collection goals. Monitor team performance to ensure agents meet call quotas, collection rates, and customer satisfaction metrics. Provide coaching, training, and guidance to agents to improve their skills and performance. Conduct performance reviews and implement improvement plans when necessary. Debt Collection Strategy Develop and implement effective strategies for debt collection over the phone. Monitor customer interactions to ensure adherence to compliance standards, ethical collection practices, and company policies. Handle escalated customer issues or disputes regarding debt recovery. Coordinate with legal and finance departments when necessary for high-value or complex cases. Data Management and Reporting Track and report on the performance of the collection team (e.g., recovery rate, contact rate, promise-to-pay rate). Use analytics tools to generate reports that show progress toward debt collection goals. Maintain accurate and up-to-date records of all debtors, including contact history and payment status. Analyze collection trends and recommend adjustments to improve outcomes. Client Interaction and Communication Build and maintain relationships with clients, understanding their needs and ensuring satisfaction with recovery processes. Communicate clearly with debtors to negotiate repayment plans, ensuring that agreed terms are adhered to. Develop and maintain scripts or guidelines for agents to use during debt recovery calls. Address any client concerns regarding debt collection practices or outcomes. Compliance and Risk Management Ensure that all debt collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) or equivalent local legislation. Manage and mitigate risk related to debt collection, ensuring that all activities are ethical and within the legal framework. Train the team on best practices for compliance and legal obligations. Process Improvement Continuously assess and improve internal processes for debt recovery, optimizing the use of technology and resources. Stay up-to-date with industry trends and legal requirements to adjust strategies and practices accordingly. Implement feedback loops from both clients and agents to improve performance. Skills and Qualifications Leadership and People Management Strong leadership abilities with the capacity to motivate, guide, and manage a team. Excellent communication skills to handle diverse and challenging interactions, both with team members and debtors. Debt Recovery Knowledge Understanding of debt recovery processes and techniques. Familiarity with laws and regulations governing debt collection. Analytical and Reporting Skills Ability to analyze data and generate actionable reports. Familiarity with CRM and debt management software for tracking collections. Negotiation and Conflict Resolution Strong negotiation skills to work out repayment arrangements with debtors. Ability to resolve disputes or issues with tact and professionalism. Time Management and Organization Ability to prioritize tasks and manage time effectively in a fast-paced environment. Education and Experience A degree in business, finance, or a related field is often preferred. Experience in a debt collection role, especially in a managerial or supervisory capacity, is required. Challenges in the Role Managing high-pressure situations, especially when dealing with difficult or non-cooperative debtors. Ensuring compliance with legal standards while achieving aggressive recovery targets.
Job Title: Telecaller Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance
Job Title: Senior Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance