Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Language Know : Hindi, Basic english Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with rotational week off
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Languages: Hindi & basic English Age Limit: 18-28 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 2 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location : Bangalore Working Days -6 Days Working Rotational week off
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 1 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location : Rourkela, Odisha Working Days -6 Days Working Rotational week off
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance
Job Description As a Business Development Executive (BDE) at FairDebt Solution Pvt Ltd, you will play a pivotal role in driving our growth and expanding our client base. Your primary responsibilities will include identifying new business opportunities, building and maintaining strong client relationships, and ensuring client satisfaction. Key Responsibilities Market Research: Conduct thorough market research to identify new business opportunities and potential clients. Lead Generation: Generate leads through various channels, including cold calling, networking, and industry events. Client Acquisition: Develop and implement strategies to acquire new clients and grow the company's customer base. Relationship Management: Build and maintain strong relationships with existing and potential clients, understanding their needs and providing tailored solutions. Sales Presentations: Create and deliver compelling sales presentations to prospective clients, showcasing the benefits of our debt recovery services. Negotiations: Negotiate contracts and agreements with clients to ensure mutually beneficial terms. Collaboration: Work closely with the marketing and operations teams to develop and execute effective business development strategies. Reporting: Track and report on sales performance, providing regular updates to the management team. Industry Knowledge: Stay up-to-date with industry trends, competitor activities, and regulatory changes to identify new opportunities and challenges. Skills and Qualifications Education: A degree in business, marketing, finance, or a related field is preferred. Experience: Proven experience in business development, sales, or a related role, preferably in the financial services industry. Communication: Excellent verbal and written communication skills, with the ability to present and influence credibly and effectively. Negotiation: Strong negotiation skills with a focus on achieving win-win outcomes. Analytical Thinking: Ability to analyze market data and trends to inform business development strategies. Relationship Building: Strong interpersonal skills with the ability to build and maintain lasting relationships. Self-Motivation: Highly motivated and driven with a passion for achieving targets and exceeding expectations. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. MIS Reporting: Proficiency in creating and analyzing Management Information System (MIS) reports to track performance metrics and support decision-making. Location : HSR layout Sector 1, Bangalore
Job Title: Tele Collection Executive Location: Work from Office Job Type: Full-Time, Immediate Joiners Preferred Experience: Freshers welcome! Age Limit: 18-30 Qualifications: Minimum qualification: 10th Pass 12th Pass/Graduate preferred Working Days: 6 days a week with 1 day rotational week off Incentive is based purely on performance
JOB PROFILE Working as a Team leader in outbound Collection for at least one year. Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs Effective liaison with various departments within the organization to gain support and resolve CRE and customer issues. Enforce adherence to security and data protection within organization. Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and presenting solution Maintain good rapport with the team and ensure people bonding. Proper handholding of new CREs to ensure retention Listen to CRE calls, share coach team and feedback on performance. Handle customer escalations Ensure that employees adhere to rostered shift thus resulting in low shrinkage Ensure CREs complete their net Login hours and other KPIs. Able to highlight issues in process to supervisors for closure of the same like Systems down time, connectivity of data and other support failure. Manage, Lead motivate the CREs to ensure their commitment and engagement. Ensure daily briefings on product processes to keep his team abreast on new updates and product/process knowledge. Ensure adherence to committed quality, accuracy turnaround of the processes Industry and domain knowledge Customer centricity Basic MS Excel, Word and Outlook Written and spoken communication Required as a part of day to day work to identify and analyze trends to ensure that potential issues are identified early and solutions provided. Able to take quick and rational decision with knowledge of likely impact for basic issues. ELIGIBILITY CRITERIA Should have minimum 1 year experience in team Lead/Acting team leader. Should have experience in Outbound Collection/Recovery from Banking Collection /BPO tele-collection Background. Language Skills - English, Hindi Location :HSR Layout Sector 1 Working Days -6 Days Working Rotational week off