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Cluster Manager- Amazon NOW Operations, Amazon Now

Cluster Manager- Amazon NOW Operations, Amazon Now

Amazon

2 years

0 Lacs

hyderabad telangana india

Posted:3 days ago| Platform:

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Skills Required

support indexing tracking monitoring metrics data network standardization compliance inventory networks integrity reporting leadership analysis lean dashboarding presentation onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

Amazon Now is seeking an operations leader to support cluster-level operational indexing and performance tracking in a city. This role involves monitoring key operational metrics across dark stores, managing data accuracy for operational dashboards, and supporting the team in maintaining visibility into network health and performance. Managing 3P partners and driving standardization/improvement is a key requirement of the role.Key job responsibilitiesTrack and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networksMaintain data integrity for operational dashboards and reporting systems used by leadership teamsSupport root cause analysis for operational defects and SLA breachesCoordinate with store operations teams to ensure timely data updates and metric accuracyAssist in identifying trends and patterns in operational performance to support continuous improvement initiatives

Basic Qualifications

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience
Experience with analytical tools and ability to dive deep into metrics and reporting
Experience using dashboarding tools for exploration and presentation, connected to real data sources

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ASSPL - Telangana - D82Job ID: A3146222

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Cluster Manager- Amazon NOW Operations, Amazon Now