Cluster Head

As a Cluster Head, your role is crucial in leading the expansion efforts in the SaaS, Service Sales, Collections, and Marketplace sectors. You will be responsible for managing the end-to-end sales process, driving business growth, and taking ownership of the profit and loss (P&L) within your cluster. The ideal candidate for this position will possess a strong sales acumen, team management skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: - Formulate strategies to maximize regional agency acquisition, expand existing business, and increase sales revenue. - Monitor and improve agency retention metrics through proactive engagement. - Supervise the business development and customer success team to engage with prospective and current agencies. - Manage the team to facilitate seamless onboarding, upsell, cross-sell, and effective relationship management for achieving cluster objectives. - Guide, motivate, and manage diverse teams across the cluster, including sales and customer success. - Cultivate a culture of high achievement, collaboration, and continuous enhancement. - Focus on revenue optimization and cost containment to manage the cluster profit and loss. - Establish revenue targets and monitor performance against benchmarks. - Conduct routine market analysis and competitor benchmarking to identify trends and opportunities. - Collaborate with senior leadership to formulate short-term and long-term cluster plans. - Engage with key agencies, partners, and stakeholders through frequent travel within the cluster. - Establish an effective leadership presence within the cluster and align strategies with the overall regional vision and goals. - Provide regular reports on business development progress, sales forecasts, and key performance metrics to the Regional Head. - Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Qualifications: - 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments. OR - 8+ years of experience in Collections, managing collection operations. Skills: - Strong sales and negotiation capabilities. - Exceptional communication skills to engage and influence stakeholders and agencies. - Comprehensive networking skills to sustain and expand industry relationships. - Confidence in taking ownership of business operations and driving results.,