Company Description Bajaj Allianz General Insurance Limited is a joint venture between Bajaj Finserv Limited and Allianz SE, ranked among the top general insurance companies. We offer a wide range of insurance services including health, car, bike, pet, travel, home, cyber, and crop insurance. Our ethos, #CaringlyYours, focuses on being emotionally present and making the lives of customers worry-free. We have a robust network of close to 10,000 employees and numerous agents, motor dealers, brokers, web aggregators, and e-commerce players across more than 1,000 locations PAN-India. The company has served close to 14 crore customers over 23 years. Various accolades include the General Insurance Company of the Year at the India 27th Asia Insurance Industry Awards 2023 and the Leader in Customer Experience Initiative at the ELETS Insurance Innovation Awards 2023. Hiring: Junior Executive – Bancassurance (Mumbai) We are looking for a dynamic and result-oriented candidate to join our Bancassurance vertical. The ideal candidate will be responsible for managing relationships and driving business across various bank partners. 📍 Location: Indore 🏢 Position: Relationships Manager – Bancassurance ✅ Key Responsibilities: Manage and grow business through assigned bank branches. Build strong relationships with bank staff to generate leads and close sales. Drive the achievement of sales targets for General Insurance products. Ensure smooth onboarding and training of bank staff on insurance products and processes. Coordinate with internal teams to ensure seamless policy issuance and customer service. 🧠 Desired Candidate Profile: Proven experience in Bancassurance or General Insurance sales. Strong understanding of General Insurance products (Motor, Health, Fire, Marine, etc.). Good interpersonal and relationship management skills. Self-motivated, target-driven, and able to work independently. 📌 Qualifications: Graduate/ Postgraduate Minimum 2–4 years of relevant experience in Bancassurance or General insurnace Please share your resume on r.nagarajan@bajajallianz.co.in
Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner
Market Intelligence & Business Growth: Collect market intelligence pertaining to renewals by direct interaction with the business intermediaries Identify reasons for loss of business and collect useful inputs/suggestions for improvement coming from the market Regularly engage and visit intermediaries to maintain healthy working relationships Gather inputs from intermediaries on challenges related to BAGIC's systems and processes and accordingly suggest improvements that can be carried out internally Survey the market to study best practices and latest launches by competitors; corroborate findings with relevant facts and figures Push the renewals sales by having the team share daily MIS status reports to the sale channels highlighting areas to be focused upon, poor performers and other inputs. Engage all external stakeholders IMDs, retail advisors, dealers, banks and their customers, to drive renewal conversions by conducting seminars, health camps, contests and recognition programs. Monitor business performance and suggest areas of improvement by conducting regular visits to IMDs (15-20 monthly); share updates on new products, product changes, provide training support Provide a detailed lost case analysis input to the various IMDs on a monthly basis calling out reasons for losing customers, competitor updates, service experience etc. to help improve their business performance. Ideate and plan for new focus areas, IMDs, markets to improve the renewals ratios in the circle Relationship Management Monitor the team's engagement activities with the IMD's and provide inputs to the team to plan activities with a focus on increasing the retention ratio. Conduct monthly meetings with the leads of all sales channels to strategize and push the renewals business in the circle and iron out any process/system related challenges. Collaborate with key internal stakeholders (sales teams and various channel partners) at BAGIC to ensure they pass renewal leads to the team, thus driving growth in renewals for the circle.
Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Key Stakeholder Management Engage with large IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and de-railers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so.
Business Development & Execution Formulate Sales Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions to ensure achievement of defined targets/revenue/ profit Maintains and analyzes sales reports and accordingly directs sales teams to increase health business Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales Develop and implement action plans for increasing the intermediaries wallet share with BAGIC while maintaining profitability of business Intermediary Management Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies. Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business. Ensure IMD and customer grievances have been addressed, if any. Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BAGIC. Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities Operational review Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BAGIC Team Development Participate in recruitment process to identify the right talent for various positions within the team. Establish individual performance expectations and regularly review individual performance of IMDs. Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue. Create development opportunities for IMDs to enhance functional knowledge and sales capabilities.
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Sales Execution Conduct trainings for all Dealer partners about regulatory guidelines and products. Able to activate the dealers through R&R activities to increase the penetration. Goal achievement & Campaigning Focus on movement of existing dealers within bands to ensure profitability. Cascading the channel's strategy and key focus areas for the achievement of set goals Operations management Put in place real time MIS & reports to ensure information available at all times on all performance or productivity parameters. Organize structured periodic meeting to resolve service related issues and escalations Relationship Management Assist the Dealers in pitching product to crucial customers & driving sales closure for the same. Support existing Dealers by recommending focus areas to maximize revenue generated for BAGIC Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely. Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc.
Company Description Bajaj Allianz General Insurance Limited is a joint venture between Bajaj Finserv Limited and Allianz SE. Emphasizing #CaringlyYours, the company aims to be emotionally present and ensures carefree lives for their customers. With a wide range of insurance services including health, car, bike, pet, travel, home, cyber, and crop insurance, Bajaj Allianz ranks among the top general insurance companies. With a robust network of close to 10,000 employees and 99,000 agents, the organization is spread across more than 1,000 locations PAN-India, having served close to 14 crore customers in 23 years. Role Description This is a full-time, on-site role in Chandigarh for a Relationship Manager. The Relationship Manager will be responsible for managing customer relationships, addressing customer queries, and providing tailored insurance solutions. The RM will also have to maintain and expand the customer base by generating leads and converting them into sales. Moreover, they will collaborate with internal teams to enhance customer satisfaction and ensure effective service delivery. Effective client communication and timely follow-up on inquiries are crucial day-to-day tasks. Qualifications Customer Relationship Management, Customer Service, and Client Handling skills Sales, Lead Generation, and Conversion skills Excellent communication and interpersonal skills Ability to work independently and within a team Experience in the insurance industry is a plus Bachelor's degree in Business, Marketing, or related field
Desktop Investigation ? Trigger identification through data at intimation/Referral stage ? Social media searches ? Cold calling using digital platforms ? Identify key business people, link analysis Claim Investigation ? Allocation of assigned claims to respective vendors with case relevant triggers ? Follow up for IR and TAT management ? Level 1 QC clearance & validate the submissions against shared triggers ? Success in claim investigation based upon strong medical & legal evidences ? Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law ? Report submission and coordination with claims team. Evidence Matrix Assurance ? Ascertain evidence quality as per matrix ? Validate each & every evidence with the case triggers ? DMS of hardcopy maintenance Escalation Management ? Document Complaince through Field Investigation of HVC ? Further Requirement Complaince ? OFR and CFR with Stake holders Data Management ? MIS preparation and report reconciliation ? Payment reconciliation with Vendors ? Project tracking Vendor Management ? Vendor Empanelment & Training & Development ? Ensure the ethics and compliance during managing the external investigators and self- investigation of cases ? Vendor Payment Reconciliation
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Claim registration On Daily Basis need to register the claims which has been assigned for processing , Scrutiny of the documents Reserve Setting :- Need to do the proper reserve setting on system based on the claim documents Technical processing claims which has been assigned for processing for health/ personal accident etc claims and deductions of Non-Medical charges, Standard deductions of co-payment as per the policy terms and conditions On Daily basis need to do technical Assessment of the claims post registration of the claim which include billing of the claim as per the respective heads, Data Entry as per the standard fields in system, Deductions of non-Medical Charges as per the standard IRDAI list, Co-Payment deductions as per the policy terms and condition/ Benefit charts etc. Co-ordination with Branch Offices/Clients/Hospitals for requirements Need to have follow up with branches office/clients/hospitals for additional documents whenever require NEFT Updation Updation of customer/insured NEFT details on system while processing the claims Travelling/Relocation Candidate should be open for travelling whenever require for official work and also ready to relocate based on the organization or business requirement.
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Claims management Monitor and analyze claims ratio, settlement ratio, claims size and frequency of recorded motor OD claims for a region. Conduct preliminary investigation to identify type of claim and extent of liability within the scope of the region and approve claims above branch limits as per DOA. Responsible for ensuring all regions are operating efficiently and monitor loss minimization Ensure that all the claims are addressed as per stipulated guidelines and within TAT Conduct regular audits of Body shops to maintain Process standardization and address and resolve any areas of concern. Maintain proper documentation of complaints and grievances as per regulatory requirements. Support the team in assessing complex, fraudulent, and high end claims before reporting it to HO Monitor fraudulent activities & build mechanism to control the same. Implement SOPs for the region as directed by the central team. Relationship management Interact with manufacturers to assess claims and provide feedback on their claims assessment processes for enhancing operational effectiveness Maintain relationship with market technical teams in other claims departments to discuss claims patterns and agendas Interacting with dealers to discuss various motor products and claims associated with it. Handle and resolve any complaints received by a customer in coordination with channel partners, while maintaining Quality and Customer service standards. Redress grievances received by customers regarding non payable claims. Makes prompt contact with policyholders and claimants to schedule appropriate method of inspection and set repair expectations. Regional Review Reviewing defined metrics periodically and strategize to take appropriate actions in case of any irregularity or variance with the team. Monitoring adherence of various processes in motor claims to ensure compliance with regulatory requirements Conduct periodic field visits and weekly reviews with the team around claim settlements/ bottlenecks and lags. Review analytics for the regional team regularly to track profitability & loss minimization Team development Participate in selection process to identify the right talent for positions within the department Establish individual performance expectations for talent and regularly review their performance Identify training needs of team and create development plans for team members to enhance domain knowledge, negotiation skills and develop expertise to drive growth in productivity Effectively engage team and support in professional development of team members to minimize the risk of talent loss
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
PRINCIPAL ACCOUNTABILITIES Planning and Preparation: Establish an audit team with appropriate expertise and qualifications. Review relevant regulations, guidelines, and company policies related to network empanelment. Develop an audit plan, including the scope, objectives, timelines, and resource allocation. Communicate the audit plan to relevant stakeholders and obtain necessary approvals. Assessment of Existing Processes: Evaluate the existing network empanelment policies and procedures. Review the criteria and process for the selection, onboarding, and monitoring of third-party service providers. Assess the due diligence and background checks conducted on service providers. Verify compliance with regulatory requirements and industry best practices. Sampling and Testing: Select a representative sample of third-party service providers for testing. Review the documentation and records related to the empanelment of the selected service providers. Conduct on-site visits or virtual assessments, as applicable, to validate the information provided. Test the effectiveness of controls and processes related to network empanelment. Reporting and Recommendations: Document the findings, observations, and areas for improvement in a comprehensive audit report. Classify the findings based on their severity and impact. Provide recommendations for addressing identified gaps and enhancing the network empanelment process. Present the audit report to relevant stakeholders and management for review and discussion. MAJOR CHALLENGES Working in a noncooperative and resistive environment may be stressful. Experienced Network auditors with blend of investigative and analytical thinking are rare Knowledge of General insurance industry is limited Rural reach, extensive travelling, facing hostile situations Handling data from multiple sources. Most of these sources use unique data collection methods and formats DECISIONS Shortlisting vendors (Auditors) and Financials payouts Strategic planning & execution to deliver the maximum output from available resources / manpower. Recommendation with regards to process enhancement & Implementation Recommendations to the VH's on the new opportunities to investigate and prevent frauds / leakages. INTERACTIONS Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Head of Analytics Head ILM, VH & ILM team members Claim's, Underwriting, Business, Actuarial, Risk, Audit, HR, Legal, EW etc External Clients Roles you need to interact with outside the organization to enable success in your day to day work Data Analytics Vendors Private detective agencies Field Investigation/Agency Audit Firms Other Dimensions Business process improvement solutions (Leakage / Fraud proof ) Use of analytics towards Fraud Risk assessment Educational Qualifications MBBS / BE in Electronics/Mechanical/automobile/Electricals Professional education in Fraud / Forensic studies / Law / Risk management / Audit Work Experience Knowledge of Audit, Data analysis, Fraud Risk Management, A minimum of 10 Years of work experience. (with at least 5 years of Fraud risk experience) Interview skills, Content writing skills, Team management skills
Job Description Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner.
Sales Execution Conduct trainings for all Dealer partners about regulatory guidelines and products. Able to activate the dealers through R&R activities to increase the penetration. Goal achievement & Campaigning Focus on movement of existing dealers within bands to ensure profitability. Cascading the channel's strategy and key focus areas for the achievement of set goals Operations management Put in place real time MIS & reports to ensure information available at all times on all performance or productivity parameters. Organize structured periodic meeting to resolve service related issues and escalations Relationship Management Assist the Dealers in pitching product to crucial customers & driving sales closure for the same. Support existing Dealers by recommending focus areas to maximize revenue generated for BAGIC Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely. Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc.