Cluster Head

As a Cluster Head in our company, you will play a crucial role in leading our expansion efforts in the SaaS, Service Sales, Collections, and Marketplace sectors. Your responsibilities will include managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. To excel in this role, you should possess a strong sales acumen, team management skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: - Formulate strategies to maximize regional agency acquisition, expand existing business, and increase sales revenue. - Monitor and improve agency retention metrics through proactive engagement. - Supervise the business development and customer success team to engage with prospective and current agencies effectively. - Manage the team to facilitate seamless onboarding, upsell, cross-sell, and effective relationship management for achieving cluster objectives. - Guide, motivate, and manage diverse teams across the cluster, including sales and customer success. - Cultivate a culture of high achievement, collaboration, and continuous enhancement. - Manage the cluster profit and loss, focusing on revenue optimization and cost containment. - Establish cluster revenue targets and monitor performance against benchmarks. - Conduct routine market analysis and competitor benchmarking to identify emerging trends and opportunities. - Collaborate with senior leadership to formulate short-term and long-term cluster plans. - Conduct frequent travel within the cluster to engage with key agencies, partners, and stakeholders. - Establish a prominent and effective leadership presence within the cluster. - Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. - Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. - Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Qualifications: - 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments. OR - 8+ years of experience in Collections, managing collection operations. Skills: - Strong sales and negotiation capabilities. - Exceptional communication skills to engage and influence stakeholders and agencies. - Comprehensive networking skills to sustain and expand industry relationships. - Confidence in taking ownership of business operations and driving results.,