Cluster Head

Role Overview: As the AUM HEAD-SOUTH, you will be responsible for overseeing all aspects of mall management including leasing, business planning, financial management, facilities and operational management. Your key responsibilities will include preparing, reviewing, and adjusting financial budgets, formulating strategic plans, executing business operations, and managing strategies for overall development. You will also review the leasing and retail mix of the malls, monitor EBITDA and gross profit achievement, control expenses, and optimize revenue through non-retail sources. Additionally, you will supervise mall service standards, review retail brands, execute mall audits, and drive the Centre Directors for achieving the Mall Revenue Targets. Key Responsibilities: - Prepare, review, and adjust financial budgets, systems, and processes - Formulate strategic plans and manage business operations - Review leasing and retail mix of the malls - Monitor EBITDA and overall gross profit achievement - Control expenses in line with set targets - Develop strategies to optimize revenue through non-retail sources - Supervise mall service standards and enhance customer experience - Review retail brands and identify non-performances for replacement - Execute mall audits to ensure compliance with policies - Drive Centre Directors to achieve Mall Revenue Targets - Resolve complaints and demands of Developers and maintain beneficial relationships - Coach and mentor team members, set objectives, evaluate performance, and provide training - Conduct regular team meetings to guide team members on departmental issues Qualifications Required: - MBA degree - 15 to 20 years of experience - At least 5 years of relevant experience,