What’s the job?
As a Cluster Assistant Revenue Manager, you will support the development, implementation, and monitoring of revenue management strategies to maximize revenue and profitability across assigned hotels within the cluster. Working closely with hotel leadership, Revenue Management Services (RMS), and operational teams, you will ensure effective adoption of global and regional pricing initiatives, analyze market trends, and optimize system usage to deliver strong performance results.
Your day-to-day
- Support the execution of global and regional revenue management strategies including pricing, demand forecasting, market segmentation, and business mix optimization.
- Act as a link between hotel teams and global revenue management, ensuring alignment and smooth implementation of initiatives.
- Monitor performance metrics, highlight areas of improvement, and provide data-driven recommendations.
- Support the effective use of IHG revenue systems and tools (e.g., HOLIDEX Plus, PERFORM/Price Optimization, GDS).
- Partner with FPS, HPS, and RMS teams to ensure cohesive execution of revenue strategies.
- Analyze competitor pricing and market trends to support decision-making and inventory control.
- Provide guidance and coaching to hotel revenue/sales teams to enhance understanding of revenue tactics.
- Assist in developing training materials and delivering learning sessions when required.
- Contribute to budget planning, strategic reviews, and regional meetings by presenting market updates and business insights.
What we need from you
- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field.
- 3–5 year of experience in Reservations/Front Office or Revenue-related roles (including industrial training), or equivalent education and experience.
- Strong communication and analytical skills.
- Customer-centric approach with attention to detail.
Demonstrates IHG’s
True Hospitality
values:
- True Attitude: Caring, genuine, and committed to making a positive difference.
- True Confidence: Knowledgeable, professional, and trusted by colleagues and guests.
- True Listening: Attentive and responsive to both verbal and non-verbal guest needs.
- True Responsiveness: Timely, proactive, and solution-oriented service.
What we offer
We’ll reward your efforts with a competitive salary and benefits including:
- 5-day working week
- Duty meals during shift
- Room and F&B discounts across IHG hotels globally
- Comprehensive training and career development opportunities
- The chance to be part of the global IHG family and contribute to delivering True Hospitality
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.