Job
Description
The Operations Manager will oversee and manage the non-clinical, day-to-day operations of the clinic in Tanzania. This role is key in ensuring efficiency, compliance with local regulations, patient satisfaction, and coordination across all support departments. Key Responsibilities: Manage daily non-medical operations of the clinic including reception, housekeeping, security, maintenance, and logistics. Coordinate closely with medical staff to ensure seamless patient flow and service quality. Ensure the clinic complies with Tanzanian healthcare and labor regulations. Monitor and optimize clinic processes, resource allocation, and patient service timelines. Supervise support staff schedules, attendance, shift planning, and task assignments. Handle procurement, vendor management, and inventory control of non-clinical supplies. Lead internal audits, safety protocols, risk mitigation plans, and incident reporting. Generate and present daily, weekly, and monthly reports to senior management. Collaborate with HR for staff training, disciplinary actions, and operational performance tracking. Oversee billing issues, petty cash management, and budget adherence in coordination with the Finance Department. Minimum Qualifications: Education: Bachelor’s Degree/Masters Degree in Business Administration, Healthcare Management, or Hospital Administration. Experience: Minimum of 3–5 years in clinic/hospital operations with at least 2 years in a leadership role. Language: Proficiency in English and Swahili preferred. Licensure/Certification: Not mandatory; certifications in healthcare operations or administration are an added advantage. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹120,000.00 per month Benefits: Commuter assistance Supplemental Pay: Performance bonus Education: Master's (Preferred) Experience: Healthcare management: 2 years (Preferred) clinic manager: 1 year (Preferred)
