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Client Strategy Lead — AI & IP Innovation

5 years

0 Lacs

mohali district india

Posted:9 hours ago| Platform: Linkedin logo

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Skills Required

strategy ai ip reliability leadership audits sampling checks evidence drive enablement compliance interface development data research mentoring communication metrics workflow design biotechnology engagement finance service drafting support

Work Mode

On-site

Job Type

Full Time

Job Description


Purpose

Lead a delivery pod and ensure quality, speed, reliability across all services, while strengthening AI-assisted ways of working and client alignment.


Key Responsibilities

  • Delivery leadership: Plan/allocate; track FTR/TAT/rework; manage audits and escalations.
  • Quality & method: Set light sampling/AQL checks; enforce evidence trails; drive corrective actions.
  • AI enablement: Standardize prompts, agent steps, checklists; monitor guardrail compliance.
  • Client interface: Scope requirements, align deliverables/SLA; provide clear updates and insight-led recommendations.
  • Team development: Coach Strategists/Juniors; run playbook reviews; close skills gaps.
  • Continuous improvement: Raise tool/data issues; prioritize fixes; pilot enhancements.


Must-have

  • 5+ years in patent research with review/mentoring and client communication experience.
  • Comfort with dashboards/metrics and workflow design.

  • Educational Qualification:

    Graduation/Master’s in

    ECE, Biotechnology, or Chemistry

    .


Tools (examples)

  • AI & agentic tools as above; team trackers, simple dashboards, review sheets; standard patent databases.


KPIs

  • Pod-level quality & on-time %
  • Rework %
  • Client CSAT/NPS
  • Standardized prompt/checklist adoption
  • Team skill uplift


Leveling Notes

Client Strategy Lead: Craft leadership + day-to-day pod delivery.

Client Strategy Manager: Adds multi-engagement solutioning and basic commercial inputs with Sales/Finance.


Service Scope

Covers Novelty/Patentability, Invalidation/Opposition, Claim Charts/EoU, Drafting Support, and SEP essentiality. AI tools are used with human verification.

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