Client Servicing Manager

Role & responsibilities

• Servicing clients and cultivating strong relationships to foster repeat business.
• Identifying, innovating, and implementing business ideas aimed at enhancing service delivery and improving the client retention rate of the company.
• Knowledge & experience of MICE/Events

• Demonstrating proficiency in creating compelling PPT and employing effective client retention strategies.

• Maintaining cordial relations with clients to ensure their satisfaction.
• Developing innovative marketing strategies to enhance brand positioning.
• Collaborating with the team to brainstorm ideas and create proposals for client projects.
• Ensuring the smooth execution of events, including coordination with the Design and Production teams.
• Managing costs effectively to ensure profitability.
• Booking artists and vendors as required.

Preferred candidate profile

We are looking for a Client Servicing Manager with a strong background in the MICE (Meetings, Incentives, Conferences, and Exhibitions) and events industry. The ideal candidate should have excellent presentation skills, with the ability to create compelling PowerPoint presentations and confidently present concepts to clients. This role requires close coordination with the creative team to gather ideas and adapt them into client-centric proposals, incorporating necessary amendments based on feedback. Please note, this is a client-facing role focused on strategy and communication candidates with an operations background will not be suitable.

Job Location: Delhi & Bangalore

Interested candidates can share your CV's at hr@wizard-events.in

Candidates from Events Industry / Travel Tourism Industry will be considered.