158 Client Interfacing Jobs

Job Description / Responsibilities * Achieve given Sales target from assigned customer segments and assigned focused product Focusing on profitability targets while establishing pricing strategies Monitor & track the customer enquiry data in the system Regular coordination with customers from order till despatch stages Establish healthy and long-lasting relations with customers Update self on technical competence and commercial know-how in view of satisfactory answers to customer queries Enlighten internal team on specific needs or preferences of the customers at the start of the project / during execution of the project Build and showcase success stories internally as well as on various social platforms. (includes updating in company brochures when required) Plan courtesy meets with existing and potential customers from time to time Generate new business through various means - exhibitions, workshops and also digital platform such as Instagram, LinkedIn and other social media platforms Prepare and send Weekly Customer Visit report Prepare and send Bi Weekly Sales Review report Follow and collect advance payment, balance payment from customers by due dates Get quarterly customer feedback through customer feedback forms Aim for a customer delight by addressing dynamic needs of the customer (e.g. monitoring project progress from anywhere or auto report generation facility and likewise) Share customer analysis during closing meetings i.e. findings while executing the project, achievements or challenges faced, take away from each project etc. Hands on Communication skills, Client Interfacing skills & Negotiation with clients Enthusiastic, result oriented, Focussed and a GO - GETTER Excellent com

Account Manager: Lead client relationships, ensure satisfaction, manage accounts, upsell/cross-sell, coordinate with teams, track metrics, resolve escalations, and negotiate contracts. CRM experience and strong communication required.

Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience Domestic Market experience is must

As an Infoscion, your primary role will be to actively aid the consulting team in different phases of the project. This includes problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will explore alternatives to recommended solutions based on research, build POCs, create requirement specifications from business needs, define processes, and detailed designs. You will support configuring solution requirements, diagnose issues, identify solutions, and contribute to initiatives providing high-quality solutions to customers. Key Responsibilities: - Actively support the consulting team in project phases - Explore alternatives for solutions and build POCs - Create requirement specifications and detailed designs - Support configuring solution requirements and diagnose issues - Contribute to unit level and organizational initiatives Qualification Required: - Minimum 2 years of technical experience in Siebel implementation and support projects - Strong technical knowledge of Siebel Application 8.x modules - Knowledge of Siebel EAI, EAIM, Configuration, Scripting, Workflow, and Open UI - Experience with Open UI is preferable Additional Details: Ability to develop value-creating strategies, good knowledge of software configuration management systems, awareness of latest technologies and industry trends, logical thinking and problem-solving skills, understanding of financial processes and pricing models, ability to assess current processes and suggest technology solutions, industry domain knowledge, client interfacing skills, project and team management. Preferred Skills: - Technology: Siebel CRM, Siebel Open UI.,

As an Infoscion, your day will involve getting to the heart of customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client delight. You will play a crucial role in developing proposals, contributing to solution design, configuring products, conducting pilots, and resolving queries. Your responsibilities also include conducting demonstrations, workshops, preparing effort estimates, leading small projects, and contributing to organizational initiatives. Key Responsibilities: - Get to the heart of customer issues, diagnose problem areas, and design innovative solutions - Develop proposals, contribute to solution design, and configure products - Conduct demonstrations, workshops, and prepare effort estimates - Lead small projects and contribute to organizational initiatives - Assist in resolving queries related to requirements and solution design Qualifications Required: - Good knowledge of software configuration management systems - Awareness of latest technologies and industry trends - Logical thinking and problem-solving skills - Ability to collaborate effectively - Understanding of financial processes for projects and pricing models - Ability to assess current processes, identify improvement areas, and suggest technology solutions - Industry domain knowledge - Client interfacing skills - Project and team management skills If you believe you can help clients navigate their digital transformation journey, this opportunity at Infosys is the perfect fit for you.,

Role Overview: As an Infoscion, your primary role will involve getting to the heart of customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client delight. You will be responsible for developing proposals, contributing to solution design, configuring products, conducting demonstrations, and leading small projects to provide high-quality solutions to customers. If you are passionate about helping clients navigate their digital transformation journey, this opportunity is perfect for you. Key Responsibilities: - Own parts of the proposal document and provide inputs in solution design - Plan activities of configuration, configure products, and conduct conference room pilots - Assist in resolving queries related to requirements and solution design - Conduct solution/product demonstrations, POC workshops, and prepare effort estimates - Actively lead small projects and contribute to unit-level and organizational initiatives - Develop value-creating strategies and models for clients to drive growth and profitability - Possess good knowledge of software configuration management systems - Stay updated on the latest technologies and industry trends - Demonstrate logical thinking, problem-solving skills, and collaborate effectively - Understand financial processes, pricing models, and industry domains - Identify improvement areas, suggest technology solutions, and manage projects and teams - Exhibit client interfacing skills and ability to lead projects successfully Qualification Required: - Domain expertise in Capital Markets and Wealth Management - Ability to assess current processes, suggest improvements, and drive innovation - Strong client interfacing, project management, and team management skills - One or two industry domain knowledge for effective solution delivery,

Technical Skills: Autonomous with one programming language/scripting Autonomous with one Database. Good understanding of SQL queries Autonomous with Unix/Linux/RedHat/CentOS/AIX etc. Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies Good hands on the Axway MFT products (XFB, Gateway, Secure Transport) Knowledge of SSL / encryption / Keys / certificates. Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S data communication protocols with expertise using any gateway tool. Experience working with Trading Partner Profile Management and configurations Cloud Awareness- GCS/S3, skills on troubleshooting, logging/debugging Cloud / Managed Services / Product Support (L2/L3) exposure. Exposure on Cloud like AWS/Azure/GCP etc. Exposure on Dockers, Kubernetes and Container-based technologies. Knowledge of Disaster Recovery Knowledge of No Downtime Upgrades Knowledge of SSO and its concept Knowledge of Log forwarders like Splunk etc. Soft Skills/Operational Skills: Strong communication(both written and verbal) and client interfacing skills. Customer/Front Office engagement experience. Should be able to coordinate with Multiple Onshore and Offshore teams during day-to-day activities and maintenances. Willing to work in 24X7 shifts (Can be APAC, U.K, U.S Shift) and open to work in night shift on rotation basis as per need. Quick learner with an ability to acquire new skills in short time Flexible to work with and good team player. Process [Must Have] Application/Production Support in 24X7 model. Production support experience(better if has some managed services exposure also) Should be able to work on L2/L3 support having good analytical and diagnostic and RCA ability. Application onboarding, patching and upgrade experience. Monitoring service interruption alerts and troubleshooting them as per SLA. Addressing live issues and resolving them within pre-defined SLAs with improved productivity and quality. Familiarization of ITIL concepts and experienced in use of service management tool like ServiceNow, etc. Should be good in prioritizing the tasks and organizing self as per delivery. Total Experience Expected: 02-04 years Qualifications B.Tech(CS) or B.E.(CS) or M.C.A.

Expert on any of the Axway products / Any other competitor B2B product Knowledge of EDI domain and standards Familiar with Databases like MySQL/DB2/Oracle Good working experience on Linux and Windows environment Familiar with various network protocols e.g., HTTP/FTP/SFTP/SMTP Knowledge of SSL, SSH, LDAP/firewalls, Certificates Knowledge of SOAP/REST API Well versed on designing, developing, modifying and debugging various technical issues. Desirable: Familiar with Linux (RHEL/SUSE) Familiar with Automation and pipeline tools for CI/CD (Ansible/Puppet, GiT) usage and exceution. Good to have experience with Bash and python/ Terraform. Familiar with Any Cloud (AWS or Azure) Familiar with networking concepts will be add on.. 2) Operational 24*7*365 shift (with night shift and India Festivals / Public holidays). On call support from Home 3) Soft Skills / Experience Mandatory: Good communications skills - both written and verbal. Experience on Upgrade and Migration Projects. Client engagement experience knowledge of ITIL processes including Incident/Problem/Change Management processes experience Desirable: Strong ability to map customer requirements to a solution approach Excellent customer service skills, both verbal and written Strong analytical skills and incisive thinking ability Excellent in Client Interfacing and customer co-ordination Skills Knowledge of product architecture Autonomous with one programming language/scripting Total Experience Expected: 06-08 years Qualifications B.Tech(CS)/BE(CS)/MCA

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systemsAwareness of latest technologies and Industry trends Logical thinking and problem-solving skills along with an ability to collaborateUnderstanding of the financial processes for various types of projects and the various pricing models availableAbility to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skillsProject and Team managementLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Jaipur, Vizag, Kolkata, Mysore, Hubli.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Hands-on experience in the multiple areas of IT audits, SOX / ICFR / IFC / SAS 70 / SSAE / SOC IT Financial Audit and Business Automated Controls IT Risk consulting or any other regulatory / compliance auditsExperience in delivering result oriented solutions to Senior Management.Risk assessment and other risk management consulting experience.Experience with regulatory and compliance audits.Perform independent audit assignments that involves understanding of business processes and application control validation. Assignments have greater variety of tasks and duties.Work on industry and regulatory standards. Preferred Skills: Technology->SAP Functional->SAP GRC Foundational->Quality & Compliance->System Validation and Sox

Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience Skills Experience must be in domestic market is required Client meeting exposure

As an Infoscion, your day-to-day activities will involve getting to the heart of customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client satisfaction. You will play a crucial role in developing proposals, owning parts of the proposal document, and providing inputs in solution design based on your expertise. Additionally, you will be responsible for planning configuration activities, configuring the product, conducting conference room pilots, and assisting in resolving any queries related to requirements and solution design. Moreover, you will be expected to conduct solution/product demonstrations, Proof of Concept (POC) workshops, and prepare effort estimates that align with the customer's budgetary requirements and the organization's financial guidelines. Your role will also involve actively leading small projects and contributing to unit-level and organizational initiatives to deliver high-quality, value-adding solutions to customers. If you believe you can help clients navigate their digital transformation journey, this is the right place for you. Key Responsibilities: - Get to the heart of customer issues, diagnose problem areas, and design innovative solutions - Develop proposals, own parts of proposal documents, and provide inputs in solution design - Plan configuration activities, configure the product, and assist in resolving queries related to requirements - Conduct solution/product demonstrations, POC workshops, and prepare effort estimates - Actively lead small projects and contribute to unit-level and organizational initiatives Qualification Required: - Ability to develop value-creating strategies and models for clients - Good knowledge of software configuration management systems - Awareness of latest technologies and industry trends - Logical thinking, problem-solving skills, and ability to collaborate effectively - Understanding of financial processes and various pricing models for projects - Ability to assess current processes, identify improvement areas, and suggest technology solutions - Industry domain knowledge - Client interfacing skills - Project and team management capabilities Please note that primary skills required for this role include expertise in Technology, specifically EUC Patching and Distribution using SCCM.,

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis role is responsible for the results of the Service Line activities to both Accenture and Client. To ensure all the contractually agreed SLA and process steps are followed by the team members with accuracy. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes. Interfaces with other team leads, management and client staff and ensures good working relationships. Provide scalable HR Operation servicesEmployee Services - More into query/case management Extensive and demonstrable experience of Hire to Retire HR Operations Processes HR Service Delivery Experience Multi-cultural awareness. Strong MS Office and Excel skills Proficient with Business Excellence Practices Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly Proven track record of leading HR Operations team. Knowledge and experience of HR Systems Problem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change)The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.Team alignment and work allocation within Team to deliver business resultsKeep the team engaged and motivated. Have succession planning in place.Actively drive & particpate in Team and Organizational events. What are we looking for? Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Participate in and/or support during Client visits.Team Development :Actively looks for ways to grow skills and experience within the Service Line.Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments.Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives.Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. Communicates clearly and concisely, using appropriate level of detail, terminology and style.Acts as the escalation point for problems/issues within the service line. Ensure right staffing levels within the service line to deliver business results.Identify and implement procedural & policy improvements on an ongoing basis to improve the operation of the assigned service line & contribute to the advancement of the clients & Accenture s businessDrives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.Liaise with Service Management Team on reporting performance measures to the Client. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.Escalate issues and seek advice when faced with complex issues/problems.Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.Participates in various Internal or Client initiatives related to Process.Actively participate in all process related business meeting in-person or virtually through conference calls. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsAct as a subject matter expert for the unit Accountable for the delivery of contracted services within the assigned service line. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Manage the deal Budget effectively.Participate in the establishment and development of the Operations, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the clientEnsure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.)Initiate, design and implement business process excellence improvementsDemonstrate, and seeks to deepen, an awareness of business / industry issues and driversDesign and implement the procedures and principles for daily operations across the service line leveraging previous HR outsourcing experience to provide a differentiated service to the client Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business.Provide solutions to complex business problems within the service line.Establish and maintain key relationships with the client, team leads and client management.Comply with all Client and Accenture Data Security/ Data Protection and Quality requirements.Implement the necessary reporting and governance arrangements to ensure effective management controls are established to oversee effective and efficient operation of the service line. Qualification Any Graduation

Job Objective: The objective of this role is to design training material and deliver online/offline product training to recruiters / entrepreneurs on business portals product and features. Job Description: Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the clients requirements Educate clients on product capabilities and features to improve their stickiness Keep the clients abreast with new features by conducting refresher programs on a regular basis Conduct online/offline training sessions using tools such as webex, zoom, etc. Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs Serve as an advisor to the clients by answering all of their product related queries Required Skills: Excellent written and verbal communication skills Excellent presentation and facilitation skills Excellent interpersonal skills Ability to work independently and under pressure Desired Skills: Candidates with an exposure in presentation and content preparation / writing would be given preference Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

As an Infoscion, your main responsibility will be to address customer issues, diagnose problem areas, develop innovative solutions, and oversee deployment to ensure client satisfaction. You will contribute to proposal development, provide insights on solution design, configure products, conduct pilots, and assist in resolving queries related to requirements and design. Additionally, you will conduct solution demonstrations, Proof of Concept workshops, and prepare effort estimates in line with customer budgets and organizational guidelines. You will play an active role in leading small projects, contributing to unit and organizational initiatives, and delivering high-quality solutions to customers. If you are passionate about helping clients navigate their digital transformation journey, this role is ideal for you. In terms of technical requirements, proficiency in process and project management, technology (specifically CISCO technologies), and network management is essential. You should also possess the ability to develop innovative strategies that drive growth and profitability for clients, understand software configuration management systems, stay updated on industry trends, demonstrate logical thinking and problem-solving skills, collaborate effectively, and have a good grasp of financial processes and pricing models. Furthermore, you should be able to identify process improvement areas, propose technology solutions, have expertise in at least one industry domain, excel in client interaction, and demonstrate strong project and team management skills. If you have a solid foundation in project management, technology (specifically CISCO technologies), and possess the aforementioned skills and qualities, we invite you to be a part of our team at Infosys.,

The primary role of an Infoscion in the consulting team is to address customer issues, diagnose problem areas, design innovative solutions, and facilitate deployment to ensure client satisfaction. You will be responsible for developing proposals, contributing to solution design, planning configuration activities, conducting pilots, resolving queries, and delivering product demonstrations. As an Infoscion, you will also be involved in leading small projects, participating in unit-level and organizational initiatives, and delivering high-quality solutions that add value to customers. Your ability to develop strategies, drive growth, and stay updated on industry trends will be essential. Additionally, you should possess logical thinking, problem-solving skills, and the ability to collaborate effectively. Understanding financial processes, pricing models, and technology solutions will be part of your responsibilities. Client interfacing, project management, and team management are crucial aspects of the role. Preferred skills include expertise in data networking WAN technologies, network security applications, Juniper, F5 load balancer, and CISCO technologies. If you are passionate about helping clients navigate their digital transformation journey and possess the required skills and domain knowledge, this opportunity at Infosys is ideal for you.,

About Info Edge Info Edges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Required Educational Qualification: Any Graduate Job Objective: The objective of this role is to design training material and deliver online product training to recruiters / entrepreneurs on business portals product and features. Job Description: Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the client’s requirements Educate clients on product capabilities and features to improve their stickiness Keep the clients abreast with new features by conducting refresher programs on a regular basis Conduct online training sessions using tools such as webex, zoom, etc. Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs Serve as an advisor to the clients by answering all of their product related queries Required Skills: Excellent written and verbal communication skills Excellent presentation and facilitation skills Excellent interpersonal skills Ability to work independently and under pressure Desired Skills: Candidates with an exposure in presentation and content preparation / writing would be given preference Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Key Responsibilities and Accountabilities BD / Sales life cycle From Lead generation to order closure and Account Management Preparation of Technical and commercial proposals Preparation of Sales Presentations , Client interfacing Monitor and evaluate various market opportunities and address the same. Create new clients and maintain good relationship with existing clients. Education & Years of Experience – B. Sc (Chemical) /BE / B. Tech + MBA (Preferred) Skills & Competencies – Excellent written and verbal English communication and Presentation. Excellent people handling skills. Business development / presales experience in engineering consultancy companies or OEM companies Exposure in business development of metals or mining sector Experience in working in a Steel / Aluminum Plant is an added advantage, moved from Engineering to Pre Sales / Sales in OEM’s Work experience in Process Plants like Steel, Chemical, Aluminum Knowledge of working with proven CRM system

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role To promote and apply commercial best practice throughout the life of a client engagement to drive value from the account, You will be responsible for ensuring Capgeminis compliance with the contract, providing advice on commercial and contractual matters to the sales and delivery teams and applying Capgeminis commercial best practice in the day-to-day management and administration of the account, Reduce risk, increase best practice across the delivery teams, Manage and resolve conflict to avoid disputes escalating, Participate in and/or lead senior level negotiations with both internal and external customers with the introduction of scope or other changes, new business lines and the renewals of existing customer contracts, Drafting of contractual documents, Setting up of contract and commercial management processes for delivery team, Advising delivery leadership on how to manage the contractual scope within the boundary conditions and the strategic aspects of risk embedded in the contract, Managing contractual documentation, Monitoring and managing contract compliance, including proactively working with the client, third party suppliers and internal stakeholders to resolve contractual issues/ disputes, Maintaining the contract through an efficient change management process to represent the dynamic execution environment, Understand the contractual risks and manage on-going mitigation, Supplier performance review and report card, Drive contract governance with third party suppliers and client counterparts, Support account in preparation of Budget/Forecasting/Actual financial analysis, In-account sales, renegotiation / renewal of contract Required Skills 9 to 13 Years of experience in Commercial Contract Management Excellent communication skills French and English Language skills Ability to perform contract mark-up and drafting of contractual language Thorough understanding of key legal, financial and delivery principles Coordination and program management Expertise in managing global contracts Extensive experience in managing third party contracts Experience in dealing with senior client and supplier representatives (typically CxO). Significant contract management experience in post-sales environment. Leadership in all contractual matters with internal stakeholders and customer counterparts for large Application Development programs and/or Application Outsourcing contracts. Capabilities Ability to make decision Willingness to go to dwell into the details Quality management and control Reporting to clients and reviewing of supplier reports Good familiarity with IT delivery processes Qualification EducationGraduate Degree in any relevant discipline (Business Administration/ Finance/ Law/ Engineering etc Certification in Contract Management will be an added advantage Proven track record of Post Award Contract Management, interfacing with client and third party suppliers for large and complex outsourcing agreement

Associate/Functional/Lead Consultant: Role Requirements & Job Description Skill & Experience Needed: Experience: 2 to 5 years Ideal Candidate Profile Associate Consultant/Functional Consultant/Lead Consultant/ Business Analyst or equivalent from Product/Services/Big 4 Consulting firms with experience in end to end client implementations. Education: Btech/Mtech/MBA/MCA Degree(preferably from a top reputed university). Other Details: Very good communication, Analytical, problem solving, presentation, Organizational and Collaboration skills. Good understanding of SDLC processes and Functional Consulting experience. Exposure to international clients / projects, Exposure to BA, Domain Knowledge, Team player. Experience with Order-to-Cash(O2C) related business processes is a plus. Understanding post go live client requirements handling change requests. Exposure to value based executions. Job Description The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project/change requests with good quality, high value and great customer satisfaction within the timelines. This job profile will offer an individual high visibility with regular client interaction as he/she will be the main Point of Contact during post go live change request implementation of Highraidus products. The candidate must be well organized, detail oriented and possess excellent communication skills. Key Responsibilities: Carry out end-to-end client implementation of HighRadius Cloud products for Fortune 2000 companies across the globe. Writing SQL scripts for data gathering and configuration. Run and execute the change requests through the various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live and Hyper-care. Able to build rapport with clients and manage them effectively. Will require to conduct UAT and support shadow sessions with clients effectively. Closely collaborate with cross functional teams such as Product Management, Engineering, Technical teams & QA to deploy the projects with the agreed KPIs. Test end-to-end Process flows, drive adoption by giving hand-on end user journey training and validate value outcomes. Keep the Delivery Director honest and up to date on any potential risks related to change requests.

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Preferred Skills: Domain->Network->Data networking WAN technologies Domain->Network->Network Security Applications Domain->Network->Network Security Firewall & Policies Technology->Network->CISCO technologies Technology->Network-LAN/WAN-Switches/Routers->Juniper-Network-LAN/WAN Technology->Network-Load Balancer->F5->Load balancer Technology->Network->Juniper

Educational Requirements Bachelor of Engineering Service Line Global Delivery Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Artificial Intelligence->Computer Vision,Technology->Big Data->Natural language processing(NLP),Technology->Machine Learning->Python,Technology->Machine Learning->TensorFlow Preferred Skills: Technology->Big Data->Natural language processing(NLP) Technology->Machine Learning->TensorFlow Technology->Machine Learning->Python Technology->Artificial Intelligence->Computer Vision

Educational Requirements Bachelor of Engineering,Master Of Engineering Service Line Cyber Security Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Infrastructure Security->SOC Operations,Technology->Infrastructure Security->Security Incident and Event Management (SIEM) Preferred Skills: Technology->Infrastructure Security->Security Incident and Event Management (SIEM)->Splunk Technology->Infrastructure Security->SOC Operations

Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience

Job Description Primary Responsibilities Leading and handling proposals/RFPs/RFIs as part of the pre-sales process Provide consultative solution support in to field sales Product presentations and demonstrations, Deliver Proof Of Concepts(POC) and scenario based product demonstrations Drive go to market strategies High level solution design based on client/prospect requirements Additional Responsibilities Competitive analysis including product comparisons Liaise with Product Managers to provide feedback from clients/prospects about market requirements/ideas to help strengthen the product roadmap Provide support for partner engagements/evaluations Qualifications/Specifications 4-6 years experience primarily with B2B BFSI software product companies in enterprise pre sales, solution consulting or technical consulting Excellent articulation and presentation skills with client facing communication Consultative mindset with experience working with complex enterprise software Familiarity with long-cycle enterprise sales and procurement processes Background working with RFPs, RFIs, solutioning documents, and proof-of-concept builds Ability to work in a high paced, challenge driven environment Understanding of enterprise architectures and core technical skills Desirable past experience with insurance product/understanding of the insurance industry

At EY, you will have the opportunity to shape a career that reflects your unique qualities, supported by a global network, inclusive environment, and cutting-edge technology. Your individuality and insights will contribute to enhancing EY's performance and driving positive change. Join us in creating a rewarding experience for yourself and in building a more inclusive working world for all. As the Manager of Financial Clearing & Settlement Automation at EY Consulting, you will be responsible for overseeing the testing and automation processes in areas such as FICC, Equity Clearing, Wealth Management, and Treasury Clearing. Your role will be pivotal in ensuring the efficiency, accuracy, and compliance of our clearing and settlement operations. Leading a team of specialists, you will design, implement, and maintain automated testing frameworks that support the various financial services offered by our firm. Key Responsibilities: - Manage and coordinate testing activities across FICC, Equity Clearing, Wealth Management, and Treasury Clearing operations in Capital Markets. - Develop and implement automation strategies to streamline clearing and settlement processes. - Oversee the creation and maintenance of automated test suites and frameworks. - Collaborate with IT and business stakeholders to identify automation opportunities and integrate solutions. - Ensure compliance with industry regulations and standards in all testing and automation practices. - Lead the analysis and resolution of complex issues during the clearing and settlement process. - Provide guidance and mentorship to team members, fostering a culture of continuous improvement and innovation. - Monitor and report on the effectiveness of automated systems, proposing enhancements as needed. - Stay updated on technological advancements and industry trends in financial clearing and automation. - Conduct training sessions for teams to ensure comprehension and implementation of established processes. - Identify process gaps, recommend improvements, and implement necessary changes for optimization. - Collaborate with cross-functional teams to integrate quality assurance measures throughout the software development life cycle. - Act as a subject matter expert in quality processes, providing guidance and support to project teams as required. Qualifications: - Bachelor's degree in Finance, Computer Science, or a related field; Master's degree preferred. - Minimum of 8 years of experience in financial services operations focusing on clearing and settlement. - Proven experience in managing testing and automation projects within a financial services environment. - Proficiency in automation tools and technologies such as Selenium, QTP, or similar frameworks. - Strong understanding of FICC, Equity Clearing, Wealth Management, and Treasury Clearing processes. - Excellent leadership, project management, and organizational skills. - Strong analytical, problem-solving, and decision-making abilities. - Effective communication and interpersonal skills for interaction with various levels of management and cross-functional teams. Preferred Skills: - Certifications in automation testing (e.g., ISTQB Advanced Test Automation Engineer) or financial services. - Experience with Agile methodologies and DevOps practices. Ideally, you will also have: - Excellent communication skills with the ability to articulate concisely. - Experience in API automation, Functional Automation, and SQL queries. - Willingness to take on both individual contributor and Team Manager roles. - Experience in creating QA Strategy and test approach from scratch, articulating value and ROI to clients. EY is committed to building a better working world by creating long-term value for clients, people, and society, while fostering trust in the capital markets. Our diverse teams across 150+ countries leverage data and technology to provide assurance and support clients in their growth and transformation. Join us at EY to ask better questions and find innovative solutions to today's complex challenges.,