Client Servicing Manager

Client Servicing (Govt and PSUs) - Only advertising agency experience is preferred

As a Senior Executive Manager in Client Servicing, you will be the bridge between our clients and our internal teams, ensuring seamless communication, understanding client needs, and delivering exceptional service. This role requires a dynamic professional with a proven track record in client relationship management, strategic thinking, and the ability to drive successful advertising campaigns.

Key Responsibilities:

· Collaborate with cross-functional teams (creative, production, media) to ensure timely execution of day to day assigned and ensure deliverables are met on time.

· Manage campaign timelines, budgets, and deliverables to meet or exceed client expectations.

· Prepare and deliver regular reports to clients, summarizing campaign performance, insights, and recommendations for improvement.

· Proactively address and resolve issues, conflicts, or challenges that may arise during the course of a project.

· Ensure a high level of client retention through exceptional service and problem-solving.

· Develop and maintain strong, positive relationships with clients, understanding their business objectives and providing strategic guidance.

· Act as the main point of contact for clients, addressing inquiries, concerns, and ensuring overall client satisfaction.

Qualifications and Skills:

· Bachelor’s degree in Marketing, Advertising, Business, or a related field.

· 2+ years of experience in client servicing within an advertising agency.

· Strong understanding of advertising strategies, market trends, and client needs.

· Excellent communication, negotiation, and presentation skills.

· Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.

· Proven ability to collaborate with cross-functional teams and foster a positive team dynamic.

Job Type: Full-time

Pay: ₹50,000.00 - ₹80,000.00 per month

Experience:

• total work: 2 years (Preferred)

Work Location: In person