Client Servicing Executive

Job Description

We are seeking a dynamic and motivated Client Servicing Executive to join our Client Services team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met and expectations exceeded. You will work closely with internal teams to deliver outstanding experiential marketing campaigns that align with our clients' goals. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and objectives. Act as the main point of contact for client inquiries, providing timely and effective communication. Project Coordination: Collaborate with internal teams (creative, production, and logistics) to ensure seamless execution of projects. Assist in the development of project timelines, budgets, and proposals. Campaign Execution: Support the planning and execution of experiential marketing campaigns, events, and activations. Monitor project progress and ensure deliverables meet quality standards and deadlines. Reporting and Analysis: Prepare reports on campaign performance and client feedback, providing insights for continuous improvement. Conduct post-event evaluations to assess effectiveness and gather client testimonials. Administrative Support: Maintain accurate client records and documentation. Assist in preparing presentations and proposals for client meetings. Qualifications: Bachelor’s degree in Marketing, Business Administration, or a related field. 1-3 years of experience in client servicing, account management, or a related role, preferably in marketing or advertising. Strong communication and interpersonal skills with a customer-centric approach. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Knowledge of experiential marketing trends and best practices is a plus. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred)