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Job Title: Client Servicing Executive Company: Craftech 360 Working Days: Monday to Saturday About Craftech 360: Craftech 360 is a leading Creative Martech Company specializing in crafting immersive experiences that seamlessly connect brands with their target audiences. Leveraging a unique blend of cutting-edge technology and innovative design, we transform spaces into captivating environments that evoke emotion and drive engagement. Our holistic approach integrates elements of New Media Art, Immersive Experiences, and Interactive Technology to deliver impactful solutions that leave a lasting impression. Job Description: As a Client Servicing Executive at Craftech 360, you will be the bridge between our clients and internal teams, ensuring smooth communication, project clarity, and timely delivery. Your role is to understand client requirements, coordinate with departments, and ensure each project meets and exceeds expectations. Key Responsibilities: Client Management: Act as the primary point of contact for clients, managing daily communication, updates, and follow-ups. Ensure client satisfaction through timely and professional service. Brief Handling: Understand project briefs, communicate client expectations clearly to internal teams, and ensure proper execution in alignment with brand goals. Coordination: Work closely with Creative, Production, Technical, and Operations teams to ensure project milestones are met and deliverables are of top quality. Feedback & Revisions: Gather client feedback, manage revisions, and ensure final delivery aligns with client vision. Project Tracking: Maintain accurate records of all client communication, deliverables, timelines, and feedback using project management or CRM tools. Relationship Building: Develop and nurture long-term relationships with clients, identifying opportunities to up-sell or cross-sell additional services. Qualifications: Bachelor’s degree in Business, Marketing, Communication, or a related field. 1–3 years of experience in client servicing, account management, or customer relationship roles—preferably in marketing, events, or creative industries. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. A proactive mindset with attention to detail. Proficiency in MS Office tools and CRM/project tracking platforms (e.g., Trello, Notion, HubSpot). If you're someone who thrives in a fast-paced, creative environment and loves working with people—this role is for you. Apply Now. Show more Show less
