Client Services Manager

About the Company

Prachar Communications Pvt. Ltd. is one of the country's leading agencies, offering a comprehensive suite of services to execute cross-platform marketing and advertising campaigns. Our end-to-end services include a digital media cell, a post-production editing, recording, and dubbing studio, out-of-home (OOH) advertising, and a customised data research facility. With an award-winning creative team and superior market intelligence, we effectively take brands to customers, making us the agency of choice for reputed brands across India.

About the Role

We are seeking a dynamic and proactive client service executive who has 3 years of primary advertising experience to join our team. The ideal candidate will excel at managing client relationships, coordinating with internal teams, and ensuring the successful delivery of advertising campaigns. Strong communication and presentation skills are essential.

Location: Mumbai, Vile Parle (East)

Work Type: Full-time, based from office

Working Days: Monday to Friday, plus alternate Saturdays

Responsibilities

• Act as the primary point of contact for clients, ensuring regular, clear, and proactive communication.
• Understand client requirements, campaign objectives, and brand guidelines to deliver strategic solutions.
• Coordinate with creative, media, and production teams to ensure timely and effective execution of campaigns.
• Prepare and present campaign proposals, reports, and creative concepts to clients.
• Oversee the daily project timelines, deliverables, and budgets, making sure to meet all client expectations.
• Address client feedback and concerns with a solution-orientated approach.
• Build and nurture long-term client relationships to maximize satisfaction and retention.
• Stay updated on industry trends and competitive activities relevant to clients' businesses.
• Support the Account Manager/Director in client strategy development and new business pitches.

Qualifications

• Bachelor’s degree in marketing, Advertising, Communication, or a related field.
• The candidate must have three years of relevant experience in client servicing within a mainstream advertising agency environment.

Required Skills

• The candidate possesses strong verbal and written communication skills, along with confidence in delivering presentations to clients.
• PrThe ability to manage multiple projects and thrive in a fast-paced, deadline-driven environment is essential.
• ExThe candidate should possess excellent interpersonal skills and a collaborative approach to teamwork.
• Organised, detail-orientated, and proactive in problem-solving.
• A working knowledge of advertising processes, marketing strategy, and campaign development is required.

Preferred Skills

• Experience working with BFSI (Banking, Financial Services, and Insurance) or large corporate clients is required.

Pay range and compensation package

Rupees 3.5 - 4 LPA

Email your resume karishma@prachar.in