Key Responsibilities Team Management : Lead and coordinate the operations team, ensuring seamless communication and accountability across tasks. Daily Team Updates & Meetings : Conduct regular check-ins and meetings to gather progress updates, resolve blockers, and align team efforts with operational goals. Client Coordination : Handle client communication professionally and ensure all deliverables are met with high quality and punctuality. Documentation & SOP Handling : Study, structure, and maintain operational documents, processes, and checklists for smooth execution. Software Expertise : Leverage ChatGPT to automate routine writing, generate reports, and support decision-making. Use Microsoft Excel and Google Sheets for reporting, data tracking, client dashboards, and internal analytics. Implement basic automation or macros to improve efficiency where needed. Process Ownership : Take charge of arranging resources, timelines, and tools to ensure all operational activities are executed efficiently. What We’re Looking For Passion for operations and systems Strong command of productivity tools (Google Workspace, Excel, ChatGPT) Excellent organizational and communication skills A problem-solver mindset with the ability to take initiative and lead Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 15/07/2025
Key Responsibilities Team Management : Lead and coordinate the operations team, ensuring seamless communication and accountability across tasks. Daily Team Updates & Meetings : Conduct regular check-ins and meetings to gather progress updates, resolve blockers, and align team efforts with operational goals. Client Coordination : Handle client communication professionally and ensure all deliverables are met with high quality and punctuality. Documentation & SOP Handling : Study, structure, and maintain operational documents, processes, and checklists for smooth execution. Software Expertise : Leverage ChatGPT to automate routine writing, generate reports, and support decision-making. Use Microsoft Excel and Google Sheets for reporting, data tracking, client dashboards, and internal analytics. Implement basic automation or macros to improve efficiency where needed. Process Ownership : Take charge of arranging resources, timelines, and tools to ensure all operational activities are executed efficiently. What We’re Looking For Passion for operations and systems Strong command of productivity tools (Google Workspace, Excel, ChatGPT) Excellent organizational and communication skills A problem-solver mindset with the ability to take initiative and lead Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 15/07/2025
Job Summary: We are looking for a creative and detail-oriented Content Writer to join our team. The ideal candidate will be responsible for developing high-quality, engaging, and original content for blogs, websites, social media, email campaigns, product descriptions, and other digital platforms. Key Responsibilities: Research industry-related topics to create compelling and informative content Write clear, grammatically correct, and engaging content for multiple platforms (website, blog, social media, emails, etc.) Optimize content using SEO best practices to improve visibility and ranking Collaborate with designers, marketers, and other team members to align content with brand messaging Edit and proofread content to ensure quality and consistency Stay up-to-date with industry trends and competitor content Ensure timely delivery of content as per project schedules Requirements: Proven work experience as a Content Writer, Copywriter, or similar role Excellent writing, editing, and proofreading skills in English Strong understanding of content marketing, SEO, and keyword research Familiarity with content management systems (e.g., WordPress) Ability to handle multiple projects and meet tight deadlines A degree in English, Journalism, Marketing, Communications, or a related field (preferred) Nice to Have: Experience with tools like Grammarly, Hemingway, or Surfer SEO Knowledge of basic HTML and/or design tools (e.g., Canva, Adobe Suite) Previous experience in [industry, e.g., tech, fashion, health, etc.] Job Type: Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Internet reimbursement Paid sick time Provident Fund Language: Hindi (Preferred) English (Required) Work Location: In person
As a Client Service Manager, your primary responsibility will be building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. By understanding their needs and preferences, you will deliver tailored solutions effectively and in a timely manner. You will oversee the service delivery process to ensure high-quality services are provided, resolving any client issues promptly and efficiently. Additionally, you will lead and manage a team of client service representatives, providing coaching, training, and development opportunities to ensure excellent service delivery. In this role, it will be essential to resolve complex client issues and complaints fairly and escalate them to senior management when necessary. You will also play a key role in identifying opportunities for business development by upselling or cross-selling services to existing clients. By maintaining a deep understanding of client needs and market trends, you will contribute to the growth and success of the business. Furthermore, you will be responsible for tracking and analyzing client satisfaction metrics, such as Net Promoter Score (NPS) or Customer Satisfaction (CSAT), and providing regular reports to senior management on client service performance. To excel in this position, you should have 3-5 years of experience in client services or a related field, with a proven track record of delivering exceptional client service and building strong relationships. Excellent communication, interpersonal, and problem-solving skills are crucial, along with the ability to work in a fast-paced environment, prioritize tasks, and demonstrate strong leadership and team management skills. A Bachelor's degree in Business Administration, Marketing, or a related field is required. This is a full-time, permanent position with a day shift schedule and performance bonus. The work location is in person.,