Client Servicing Executive

Blusteak Media Private Limited

0 years

2 Lacs

kottayam

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

portfolio management strategy qc development communication service metrics retention

Work Mode

On-site

Job Type

Part Time

Job Description

Client Portfolio Management: Oversee the management of client accounts, ensuring all client needs are met efficiently and effectively. You will be the primary point of contact for high-level client communications, strategy meetings, and pitches.

Quality Control (QC): Ensure that all client deliverables meet the highest quality standards and are delivered on time. Implement and maintain quality control processes to uphold our commitment to excellence.
Strategy Development: Participate in and lead strategy meetings to align client objectives with actionable plans. Your insights will help shape the direction of client campaigns and initiatives.
Client Communication and Service: Foster strong, lasting relationships with clients through exceptional service and communication. Address client concerns, offer solutions, and ensure overall satisfaction with our services.
Performance Metrics: Your success will be measured through key performance indicators (KPIs) such as client retention, client satisfaction, and the collection of client retainer fees.

Job Type: Permanent

Pay: ₹18,318.57 - ₹22,858.33 per month

Benefits:

Provident Fund

Work Location: In person

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