Posted:12 hours ago|
Platform:
On-site
Full Time
As a Client Servicing Manager, strong interpersonal skills, effective communication, an
Attention to detail is crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management is essential for success in this role. MICE events Experience will be an added advantage.
• Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions.
• Proposal Development: Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options.
• Event Planning: Collaborate with the events team to plan and organize events according to the clients' specifications.
• Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process.
• Communication: Maintain regular communication with clients, providing update
son event progress and addressing any questions or concerns.
• Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements.
• Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business Opportunities.
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