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Client Retention Specialist

Client Retention Specialist

Petpooja

1 - 6 years

1 - 3 Lacs

Ahmedabad

Posted:2 weeks ago| Platform:

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Skills Required

Client Communication Customer Support Client Interaction Client Success Client Support Client Coordination Client Servicing Client Retention Customer Interaction Customer Retention Client Relationship Client Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Additional Qualifications and Skills: Customer Retention Customer Support

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Petpooja

www.petpooja.com

Hospitality/Technology

Ahmedabad

51-200 Employees

106 Jobs

Key People

Ravi Shukla

Co-founder & CEO
Pratik Shah

Co-founder & CTO
Bhavesh Kachhiya

Co-founder

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Client Retention Specialist

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Client Retention Specialist

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