Designation: Student relation officer Location : PALAJOB RESPONSIBILITIES Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate

Job ResponsibilitiesReception & Customer Service: Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process.Manage Inquiries: Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed.Appointment Scheduling: Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for.Documentation & Filing: Maintain and organize student records, applications, and other relevant documents in an orderly manner. Ensure the privacy and confidentiality of sensitive information.Office Administration: Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.

Designation : Student relation officer(Only female)Location: Coimbatore Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate

Reception & Customer Service: Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process.Manage Inquiries: Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed.Appointment Scheduling: Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for.Documentation & Filing: Maintain and organize student records, applications, and other relevant documents in an orderly manner. Ensure the privacy and confidentiality of sensitive information.Office Administration: Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.

Job Title: Customer Support executive(Tamil-Speaking)(Female only)Location: CochiJob Type: Full-timeJob Summary:We are looking for a dedicated Customer Support Officer to provide excellent customer service, assist with inquiries, and resolve issues. The successful candidate will handle Tamil-speaking customers and ensure their needs are met promptly and professionally.Key Responsibilities:Provide high-quality customer support via phone, email, and live chat in Tamil.Address customer inquiries, concerns, and complaints effectively and professionally.Ensure accurate documentation of customer interactions in the support system.Assist in troubleshooting product issues and offering solutions to customers.Resolve customer problems and provide appropriate solutions in a timely manner.Maintain a high level of customer satisfaction through clear and empathetic communication.Work closely with other departments (technical, sales, etc.) to resolve complex issues.Follow up on customer queries to ensure complete resolution and satisfaction.Qualifications and Skills:Fluency in Tamil (both written and spoken) is mandatory.Excellent verbal and written communication skills in English.Proven experience in customer service or customer support roles (preferred but not required).Strong problem-solving skills and ability to handle customer issues effectively.Friendly, empathetic, and professional attitude.Basic computer skills and familiarity with customer support software (preferred).

Reception & Customer Service: Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process.Manage Inquiries: Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed.Appointment Scheduling: Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for.Documentation & Filing: Maintain and organize student records, applications, and other relevant documents in an orderly manner. Ensure the privacy and confidentiality of sensitive information.Office Administration: Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.

Conduct engaging IELTS training sessions for individual students and groups, both in-person and online.Teach all four sections of the IELTS exam: Listening, Reading, Writing, and Speaking. TESOL or equivalent certification (CELTA, TEFL, or any recognized qualification).

Job Title: Business Development ManagerLocation: All KeralaGender Preference: Male/FemaleIndustry: Overseas EducationJob Summary:Santamonica is looking for an experienced and result-oriented Business Development Manager (BDM) to drive student enrollments for overseas education programs. The ideal candidate will be responsible for developing partnerships, increasing brand awareness, and achieving sales targets in Kerala.Key Responsibilities:Develop and execute strategies to increase student enrollments for study abroad programs.Identify and establish partnerships with educational institutions, consultants, and other stakeholders.Organize seminars, webinars, and promotional events to engage prospective students.Build strong relationships with students, parents, and institutions to provide guidance on overseas education.Monitor market trends, competitors, and industry developments to enhance business opportunities.Work closely with marketing teams to implement effective campaigns.Achieve monthly and annual sales targets.Maintain accurate records of leads, conversions, and follow-ups.Requirements:Bachelors/Master’s degree in Business, Marketing, or a related field.5+ years of experience in Business Development, preferably in the overseas education industry.Strong communication, negotiation, and interpersonal skills.

Location: PerinthalmannaDesignation: Student relation officer(Only female)Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate

Location: Kanhangad Designation: Student relation officer(Only female)Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate

Job Title: Admission officer/ Documentation Officer(Female only)Location: CochiKey Responsibilities:Maintain an organized system for all student documentation (applications, visas, academic records, insurance forms, travel itineraries, etc.).Ensure all documents are accurately stored, filed, and archived according to company policies and legal requirements.Regularly update and ensure the availability of the required documents for students and staff.

Location: KochiDesignation: Technical writerResearch and draft well-structured, engaging, and plagiarism-free SOPs, LORs, and other admission-related documents. Customize content based on students' academic backgrounds, career goals, and university requirements. Work closely with students and counselors to gather necessary details and tailor documents accordingly.

Designation: Student relation officer(Only female) Location: Muvattupuzha Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate

Job Title: Graphic DesignerLocation: KochiKey Responsibilities:Design Creation:Create visually appealing designs for various platforms (websites, social media, brochures, posters, flyers, emails, Video editing and advertisements).Design engaging graphics, including infographics, banners, and promotional videos, to increase engagement with prospective students.Branding & Identity:Work within established brand guidelines to maintain a consistent and recognizable look across all marketing materials.Develop and adapt branding assets for various digital platforms, including social media posts, website content, and print collateral.Collaborative Projects:Collaborate with the marketing, communications, and content teams to bring creative ideas to life.Participate in brainstorming sessions and design reviews to develop creative concepts.Campaign Support:Design assets for seasonal or promotional campaigns related to study abroad programs, university admissions, application deadlines, scholarships, etc.Produce designs for digital advertising campaigns (e.g., Facebook Ads, Instagram Stories, Google Display Network, etc.)Experience:3-4 years of professional experience in graphic design, preferably with a focus on education

Location: Thiruvambady Designation: Student relation officer(Only female) Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate

Designation: Student relation officer(Only female)Location:Calicut,Thiruvambady Assist students with inquiries about study abroad programs Guide students through application and admission processes Coordinate with universities and institutions for smooth processing Handle calls, emails, and walk-in queries professionally Maintain student records and provide excellent customer service Support marketing and promotional activities when requiredRequirements: Excellent communication & interpersonal skills Experience in student counseling or customer service preferred Knowledge of study abroad processes is a plus Friendly, proactive, and professional approachSalary: Negotiable based on experienceJoining: Immediate