Job Title: Business Development Representative Company Overview: With more than 500k+ users in India and the UAE, HOBIT is a revolutionary platform designed exclusively for individuals seeking fun-loving workouts. We believe that exercising should be enjoyable, and our platform is a haven for fitness enthusiasts. HOBIT currently serves working professionals and homemakers, providing users with a community of like-minded peers who share an interest in the same workout classes. Job Summary: As a Business Development Representative at HOBIT, you will play a key role in driving our growth by setting sales goals, developing sales strategies, and building strong relationships with potential and existing customers. You will be responsible for handling customer inquiries, questions, and complaints, ensuring a positive customer experience. Key Responsibilities: Convert potential leads provided by the company into business opportunities Meet and exceed assigned sales targets consistently Drive efforts to achieve monthly and quarterly sales goals Identify new business opportunities and build strong client relationships Promote and push product/service sales across multiple channels Maintain consistent efforts to push sales and maximize revenue Collaborate with internal teams to develop effective sales strategies Qualifications Sales, Business Development, and Customer Relationship Management skills Excellent communication, negotiation, and presentation skills Ability to meet and exceed sales targets Experience in the fitness or wellness industry is a plus Knowledge of CRM software and Microsoft Office suite Bachelor's degree in Business Administration, Marketing, or related field.

As a Business Development Representative at HOBIT, you will play a key role in driving our growth by setting sales goals, developing sales strategies, and building strong relationships with potential and existing customers. You will be responsible for handling customer inquiries, questions, and complaints, ensuring a positive customer experience. Key Responsibilities: Convert potential leads provided by the company into business opportunities Meet and exceed assigned sales targets consistently Drive efforts to achieve monthly and quarterly sales goals Identify new business opportunities and build strong client relationships Promote and push product/service sales across multiple channels Maintain consistent efforts to push sales and maximize revenue Collaborate with internal teams to develop effective sales

Client Interaction & Query Resolution Handle inbound calls, chats, emails, and WhatsApp queries from clients regarding services, bookings, and app usage. Provide timely and accurate information on programs, memberships, schedules, and billing. Service Support & Issue Escalation Resolve service-related concerns with empathy and efficiency. Escalate unresolved issues to relevant internal teams (e.g., tech, operations, or trainers) and ensure follow-up until closure. Onboarding Assistance Guide new clients through the onboarding process—helping them understand their workout plan, trainer access, and app functionality. Coordinate with the nutrition and training teams to ensure smooth handover and communication. Feedback Management Collect, document, and share client feedback regularly to improve services and enhance the customer experience. Initiate feedback calls post-session or post-purchase to assess client satisfaction. Retention & Relationship Building Engage proactively with existing clients to promote continued usage and renewals. Build rapport with clients to foster loyalty and trust. CRM & Data Entry Maintain accurate client records, communication logs, and service issues using Hobfit’s CRM system. Track customer journeys, engagement levels, and areas of concern for internal reporting. Cross-Team Coordination Liaise with dietitians, fitness coaches, tech support, and operations to address client-specific needs or special cases. Knowledge of Hobfit Products & Services Stay updated on all ongoing offers, service changes, and platform updates to communicate effectively with clients. Upsell or guide clients toward additional services (e.g., premium plans, wellness packages) where appropriate. Shift & SLA Management Adhere to shift timings, SLAs (response time, resolution time), and support KPIs set by the management. Maintain professionalism and empathy during all interactions.

As a Business Development Representative at HOBIT, you will play a key role in driving our growth by setting sales goals, developing sales strategies, and building strong relationships with potential and existing customers. You will be responsible for handling customer inquiries, questions, and complaints, ensuring a positive customer experience. Key Responsibilities: Convert potential leads provided by the company into business opportunities Meet and exceed assigned sales targets consistently Drive efforts to achieve monthly and quarterly sales goals Identify new business opportunities and build strong client relationships Promote and push product/service sales across multiple channels Maintain consistent efforts to push sales and maximize revenue Collaborate with internal teams to develop effective sales strategies Qualifications Sales, Business Development, and Customer Relationship Management skills Excellent communication, negotiation, and presentation skills Ability to meet and exceed sales targets Experience in the fitness or wellness industry is a plus Knowledge of CRM software and Microsoft Office suite Bachelor's degree in Business Administration, Marketing, or related field