Client Relationship Manager

You will be working as a Client Relationship Manager at FIFTYONE ENTERPRISES LLP, an AMFI Registered MUTUAL FUND DISTRIBUTOR based in Siliguri. Your role involves building and maintaining relationships with clients, ensuring their satisfaction, and managing their accounts. You will develop strategies to enhance client relationships, facilitate communication between clients and internal teams, and identify opportunities for improving services or products. Your main focus will be on maintaining long-term relationships with clients and ensuring a high level of customer satisfaction. Key Responsibilities: - Build and maintain relationships with clients - Ensure client satisfaction and manage client accounts - Develop strategies to enhance client relationships - Facilitate communication between clients and internal teams - Identify opportunities for improving services or products - Maintain long-term relationships with clients - Ensure a high level of customer satisfaction Qualifications Required: - Strong interpersonal and communication skills - Experience in client relationship management and account management - Ability to develop and implement client relationship strategies - Strong problem-solving and negotiation skills - Excellent organizational skills with attention to detail - Ability to work independently and as part of a team - Proficiency in CRM software and MS Office Suite - Bachelor's degree in Business Administration, Marketing, or related field preferred - NISM Certification will be preferable - Previous experience in a client-facing role is a plus,