Company Description RLJS Industrial Solutions Private Limited is dedicated to empowering India's industrial growth by providing top-quality tools and equipment sourced from leading manufacturers worldwide. Specializing in hand tools, fasteners, hydraulic tools, material handling solutions, and construction materials, we aim to lead India’s transition to advanced industrial tools with a focus on innovation, efficiency, and safety. Role Description This is a full-time hybrid role for a Client Relationship Manager at RLJS Industrial Solutions. The role is based in Kolkata, with some work from home flexibility. The Client Relationship Manager will be responsible for maintaining and nurturing relationships with customers, understanding their needs, providing product information, resolving issues, and ensuring customer satisfaction. Qualifications Excellent customer service and interpersonal skills Strong communication and negotiation abilities Experience in client relationship management Knowledge of industrial tools and equipment is a plus Ability to work independently and collaboratively Bachelor’s degree in Business Administration, Marketing, or related field Show more Show less
As a Client Relationship Manager at RLJS Industrial Solutions Private Limited, you will play a crucial role in maintaining and nurturing relationships with customers. Your primary responsibility will be to understand customer needs, provide them with product information, resolve any issues that may arise, and ensure their overall satisfaction. This full-time hybrid role is based in Kolkata, with the flexibility of working from home. To excel in this role, you must possess excellent customer service and interpersonal skills. Your strong communication and negotiation abilities will be key in effectively managing client relationships. Previous experience in client relationship management is highly desirable, and knowledge of industrial tools and equipment will be considered a definite advantage. As part of our team, you will have the opportunity to work both independently and collaboratively. A Bachelor's degree in Business Administration, Marketing, or a related field will be beneficial in successfully fulfilling the responsibilities of this position. Join RLJS Industrial Solutions Private Limited and be a part of our mission to drive India's industrial growth by providing top-quality tools and equipment while prioritizing innovation, efficiency, and safety.,