Client Relationship Manager

Job Description As a Client Relationship Manager based in Bhubaneswar, you will play a crucial role in maintaining and strengthening relationships with clients. Your responsibilities will include managing client accounts, addressing inquiries promptly, and collaborating with internal teams to provide effective solutions. Additionally, you will identify opportunities to expand client relationships and regularly communicate with clients to gather feedback and provide updates. Your ability to prepare and present reports on client interactions will be essential in this role. Key Responsibilities - Manage client accounts and ensure their needs are met effectively - Address client inquiries in a timely manner - Coordinate with internal teams to provide solutions - Identify opportunities to expand client relationships - Communicate regularly with clients to provide updates and gather feedback - Prepare and present reports on client interactions Qualifications Required - Strong communication, interpersonal, and negotiation skills - Experience in client relationship management and customer service - Ability to manage multiple client accounts and work under pressure - Problem-solving abilities and a customer-centric mindset - Proficiency in using CRM software and other relevant tools - Bachelor's degree in Business Administration, Marketing, or related field - Ability to work collaboratively with cross-functional teams - Previous experience in a similar role is beneficial,