Job
Description
Company Description Founded in 2018, CredenceSoft leverages technology, knowledge, and experience across various sectors such as Banking, Insurance, Finance, Telecom, Payment, and Health. We specialize in designing, developing, and implementing industry-standard, cloud-based, cost-effective, and customized software solutions using open-source technologies and frameworks. Our goal is to offer clients state-of-the-art features without unnecessary costs. Our team is a blend of innovative minds and seasoned professionals, including Solution Architects, Application Developers, System Analysts, Domain Experts, and Quality Control Specialists, all dedicated to ensuring high-quality deliverables. Our research and innovation specialists drive innovation with their vast experience in academic and AI research. Job Summary: We are seeking a proactive and customer-focused Business Development Executive with expertise in reservation handling to support our sales and client management efforts. The role involves managing client reservations, ensuring smooth booking processes, and driving business growth through excellent customer service and relationship building. Key Responsibilities: Manage and handle client reservations efficiently, ensuring accuracy and timeliness. Serve as the primary point of contact for clients regarding reservation inquiries, modifications, and cancellations. Maintain strong relationships with clients to foster repeat business and upsell services/products. Track and update reservation details in the CRM and booking systems accurately. Monitor reservation trends and provide feedback to management for improving processes. Achieve targets related to bookings, client retention, and revenue growth. Qualifications and Skills: Bachelor’s degree in Business Administration, Hospitality Management, or related field. Previous experience in reservation handling, customer service, or sales within the hospitality or related industry. Strong communication and interpersonal skills. Willingness to work flexible hours. Freshers are also welcome to Apply Show more Show less
