94 Customercentric Mindset Jobs

You will be responsible for generating B2B client leads, arranging client meetings, closing sales deals, and generating revenue. Your role will involve reaching out to customer leads through meetings and self-generated leads. You will need to present, promote, and sell products/services using solid arguments to prospective customers. It is important to have demonstrated abilities in developing and executing strategic sales plans, driving revenue growth, and achieving sales targets. As a strategic thinker with a customer-centric mindset, you should have a passion for driving innovation and positive change. Building strong business relationships with key decision makers and proactively identif...

**Job Description:** As a Technical Customer Support Engineer, your role will involve providing world-class service, handling inquiries, and enhancing customer experience. You will be the primary customer contact, delivering exceptional service and handling inquiries, complaints, and escalating issues as needed. It is important to stay updated on company products, services, and trends to assist with product setup, troubleshooting, orders, and returns. **Key Responsibilities:** - Act as the primary customer contact, delivering exceptional service - Handle inquiries, complaints, and escalate issues as needed - Stay updated on company products, services, and trends - Identify and recommend impr...

As a Captain at Pass Code Hospitality in Mumbai, your role will involve managing day-to-day operations, ensuring superior customer service, coordinating with kitchen and bar staff, and creating a welcoming and personalized experience for guests. Key Responsibilities: - Manage day-to-day operations efficiently - Ensure superior customer service at all times - Coordinate effectively with kitchen and bar staff - Create a welcoming and personalized experience for guests Qualifications Required: - Excellent communication and interpersonal skills - Leadership and team management abilities - Strong organizational and problem-solving skills - Experience in the hospitality industry - Knowledge of foo...

As a GCP Service Sales Lead, your role involves leading the sales efforts for Google Cloud Platform (GCP) services and ensuring the achievement of revenue targets, growth objectives, and customer acquisition goals. You will be responsible for building partnerships with Google for data and analytics services, managing and maintaining these partnerships on an ongoing basis, and developing long-term relationships with key customers. Your deep understanding of cloud technology and exceptional sales leadership will be essential in collaborating with customers to identify their business requirements and design solutions using GCP services like GCP Compute Engine, BigQuery, Kubernetes, AI/ML tools,...

As a Trainee - Technical Support at BlueKaktus, you will play a crucial role in our team, dedicated to delivering exceptional customer service and ensuring the seamless operation of the company. Your responsibilities will include direct interaction with customers to address their concerns, offer assistance, and support various internal departments. Key Responsibilities: - Respond promptly and professionally to customer queries via email and phone. - Provide step-by-step solutions to resolve customer issues regarding products or services. - Handle complaints and escalations efficiently while upholding a positive customer experience. - Offer accurate information about products, services, and o...

As a Customer Success Executive, your primary responsibility will be to contribute to customer loyalty and long-term relationships by ensuring a positive experience for customers. **Key Responsibilities:** - Assist new customers in the onboarding process, providing guidance and support. - Develop a deep understanding of our SaaS product(s) to guide customers effectively. - Monitor customer health and usage patterns, identifying opportunities for upsell or cross-sell. - Offer training and resources to ensure effective use of the software. - Address inquiries, issues, and requests promptly to ensure a positive experience. - Collaborate with customers to develop and implement success plans. - P...

As the Digital Transformation Director at FIS, you will play a pivotal role in shaping the technology strategy to revolutionize the contact center operations and enhance customer experience. Your responsibilities will include: - Defining and communicating the technology strategy for digital transformation in contact center operations and customer experience. - Leading end-to-end delivery of digital transformation projects, ensuring alignment with business objectives and best practices. - Understanding business processes within the contact center/Back Office environment and presenting solution designs. - Collaborating with senior leaders and technology teams to identify and prioritize digital...

Role Overview: As a Customer Success Specialist at Coates Group, you will play a crucial role in nurturing and improving customer relationships by ensuring their satisfaction in post-install support services. You will work alongside the Customer Success Manager for key customers, addressing their needs, providing support, and identifying opportunities for process enhancements. Collaboration with internal support team partners, vendors, Operations, and Supply Chain teams will be essential to deliver optimal support. Key Responsibilities: - Build strong relationships with key account stakeholders - Advocate for continuous improvement in support delivery - Contribute to Technical Support case h...

As a Delegate Acquisition Specialist at TheVenio, you will play a crucial role in identifying, attracting, and onboarding top delegates for our flagship event IPs. Your focus will be on building meaningful relationships, ensuring exceptional delegate experiences, and supporting community growth that powers cultural movements. Key Responsibilities: - Prospect and build a pipeline of high-potential delegates including founders, investors, and leaders. - Conduct outreach, qualification, and onboarding processes for events. - Collaborate closely with the marketing and events teams to enhance delegate engagement. - Maintain excellent relationship management and follow-up practices. - Represent Th...

As a Delegate Acquisition Specialist at TheVenio, your role will involve identifying, attracting, and onboarding top delegates for the flagship event IPs. Your focus will be on building meaningful relationships, ensuring exceptional delegate experiences, and supporting community growth that powers cultural movements. Key Responsibilities: - Prospect and build a pipeline of high-potential delegates including founders, investors, and leaders. - Conduct outreach, qualification, and onboarding for events. - Collaborate with marketing and events teams to enhance delegate engagement. - Maintain excellent relationship management and follow-up practices. - Represent The Venio at relevant networking ...

As a Product Manager at Dr. Lal PathLabs, you will play a crucial role in developing and executing product strategy for various customer segments, ensuring both physical and digital deployment to solidify our position as a leader in the wellness market. **Key Responsibilities:** - **Revenue Achievement:** You will be responsible for achieving revenue targets through product sales. This involves designing and implementing marketing plans to drive product adoption across COCO and FOFO channels with the support of sales and operations teams. - **Product Strategy & Life-cycle Management:** Conduct market research to gather consumer insights and use them to design competitive consumer products li...

As a Product Manager at Dezerv, you will be part of the Investment Intelligence Pod, a pioneering team focused on creating core intellectual property that sets new benchmarks for managed wealth solutions. Your role in this critical team will be instrumental in enabling Dezerv to cater to a large client base efficiently and drive the operations of all investment solutions. Key Responsibilities: - **Investment Acumen**: Utilize your background in investments or passion for the field to simplify complex financial concepts for a broader audience. - **Data-driven Mindset**: Work closely with data to identify key investment metrics, derive insights, and leverage them to make informed product decis...

As a Senior Customer Support Lead at Arooha Travel and Tourism, you will play a crucial role in leading and managing the telecalling/customer support team to achieve sales and service targets. Your responsibilities will include: - Leading and managing the telecalling/customer support team to achieve sales and service targets. - Handling inbound and outbound sales calls with a proven ability to convert leads into confirmed bookings. - Developing strategies to improve customer engagement, sales conversions, and overall service quality. - Training, guiding, and monitoring team members to ensure high performance and consistent customer satisfaction. - Preparing and sharing regular reports on tea...

Role Overview: At Meeraq, as a Pre-Sales Executive, your primary role will involve supporting the sales process by developing customized solutions and creating compelling proposals for potential clients. Working in close collaboration with the sales team, you will play a crucial part in understanding client requirements, designing innovative solutions, and delivering persuasive presentations to secure new business opportunities. Your contribution will be vital in ensuring the success of the organization's learning and development programs. Key Responsibilities: - Collaborate with the sales team to gather and comprehend client requirements effectively. - Work closely with subject matter exper...

Role Overview: As a Digital Managed Services Client Success Manager (CSM) & PMO at Huron, you will play a crucial role in ensuring the successful engagement of managed services to clients. Your responsibilities will include effectively leading a team, managing client relationships, overseeing service delivery, and driving continuous improvement. Your strong leadership skills and customer-centric mindset will be instrumental in delivering exceptional service experiences and exceeding client expectations. Key Responsibilities: - Regularly engage with clients to set clear expectations on project roles and responsibilities, approach, progress, and outcomes. - Contribute to the sales cycle includ...

As a candidate for the role of responding to banking/Financial Services RFI/RFPs, your responsibilities will include: - Developing excellent presentation and communication skills to effectively create product/solution collateral. - Ensuring consistency of pricing models with industry standards. - Identifying potential clients and nurturing relationships to establish long-term business partnerships. - Crafting proposals that clearly outline the advantages of a product or service to secure contracts or agreements. - Assisting sales teams in meeting their sales targets. - Leading the hiring and training of team members. - Collaborating with the marketing team to organize demand-generating activ...

In Gera Developments Pvt Ltd, we have a rich history of over 50 years, during which we have successfully completed 62 projects and developed approximately 9 million square feet. With a customer base of over 10,000 individuals, we are dedicated to creating premium residential and commercial projects that offer unique experiences based on our core values of trust, quality, customer-first approach, and innovation. Our philosophy of "Lets Outdo" drives us to strive for excellence, aiming not only to meet but to exceed the expectations of our customers. Our commitment to customer satisfaction has led us to expand our footprint across Pune, Goa, and Bengaluru, and even internationally with project...

As a Consumer Marketing Manager at Dr. Lal PathLabs, your role involves developing and executing product strategies for various customer segments to reinforce the company's position as a leader in the wellness market. You will be responsible for revenue achievement through product sales, designing marketing plans for product adoption, and conducting market research to gather consumer insights. Your key responsibilities include: - Designing and rolling out marketing plans to ensure product adoption across various channels. - Conducting market research to gather consumer insights for designing competitive offerings. - Analyzing customer segments and needs to conceptualize and launch health pac...

As a Consumer Marketing professional at Dr. Lal PathLabs, you will be responsible for developing and executing product strategy for various customer segments. This includes ensuring both physical and digital deployment to reinforce our position as a leader in the wellness market. Your key responsibilities will include: - Achieving revenue targets through sales of products by designing and implementing marketing plans for product adoption across different channels. - Conducting market research to gather consumer insights and using them to design competitive offerings for consumer products like preventive health packages. - Analyzing customer segments and needs to conceptualize and launch heal...

Role Overview: As an Executive CRM & Marketing Automation Team at Frost & Sullivan, you will be responsible for managing and optimizing the company's CRM operations in a non-technical capacity. Your focus will be on maintaining data quality, supporting Sales and Marketing teams, and deriving actionable insights to drive business success. Key Responsibilities: - Lead Qualification: Analyze client queries, qualify them as sales leads, and direct them to the appropriate teams. - Database Management: Update and maintain CRM databases, conduct research on prospective contacts and companies, deduplicate data, and ensure data accuracy. - Industry Categorization: Evaluate company profiles, categoriz...

Job Description: About Meeraq: Meeraq is India's foremost coaching and leadership development company dedicated to instigating comprehensive behavioral transformations in organizations. Through a strategic blend of Consulting, Coaching, Training, Assessments, and Certifications, customized programs are curated for esteemed clients. Meeraq has achieved significant milestones, including 17,000+ coaching hours, 8,000+ ICF-certified coaches, and a network of 2500+ coaches worldwide. The successful Leadership Development Programs and skill training initiatives have garnered NPS scores exceeding 74+. Some esteemed clients include Tata Group, Adani, Flipkart, Walmart, MRF, Renew, Yes Bank, Schindle...

Role Overview: As a Lead Key Account Manager for Higher Education and Skills (HE) English team in South Asia, with a primary focus on India, your role is crucial in ensuring strong, strategic engagement with key Higher Education and Skills (HE) and education groups. You will lead the Key Account Management function to drive customer retention and growth, while collaborating with in-country teams in Sri Lanka and Bangladesh for a unified regional approach. Key Responsibilities: - Lead the development and implementation of the Key Account Management strategy for South Asia, aligning with broader regional objectives. - Manage and mentor a team of 4 Key Account Managers, ensuring high performanc...

As a Group Product Manager at Pine Labs, you will play a crucial role in driving the development and innovation of UPI and AI products. Your core belief in bringing your best self to work every day will contribute to enriching the world through digital commerce and financial services. **Key Responsibilities:** - Drive product development from conception to launch, defining features, prioritizing requirements, and overseeing implementation. - Collaborate with cross-functional teams to deliver high-quality products on time and within budget. - Conduct market research and competitive analysis to identify opportunities for product innovation. - Define and track key performance metrics to drive c...

Role Overview: As an Exhibition Sales and Team Leader, you play a crucial role in driving revenue growth and ensuring the success of exhibitions, trade shows, and conferences. You combine strong sales expertise with effective team management and strategic event planning to achieve and exceed revenue targets for exhibition and booth designing. Key Responsibilities: - Develop and execute sales strategies to achieve and exceed revenue targets for exhibitions and booth designing. - Identify, approach, and secure new exhibitors, sponsors, and partners through various channels. - Build and maintain strong relationships with existing clients, identifying opportunities for upselling and cross-sellin...

As a visionary and hands-on Product Leader at Recykal, you will play a crucial role in driving product innovation and platform scalability to empower circular economy transformation. You will be responsible for shaping the product strategy, aligning cross-functional teams, and delivering cutting-edge solutions that make a significant impact. Your role will involve championing a user-first, data-driven product culture and inspiring teams to build scalable, sustainable, and impactful digital products. Key Responsibilities: - Own the Product Vision & Strategy: Define and articulate the product vision in alignment with Recykal's mission. Translate long-term goals into actionable product strategi...