Client Relationship Executive

Job Title: Client relationship executive
Location: Palarivattom (Hybrid)
Salary: ₹15,000 – ₹25,000 per month
Experience: 0–1 year
Gender Preference: Female Candidates Only
Employment Type: Full-Time

Job Summary

We are hiring a focused and detail-driven Client relationship executiveto support customer relationship operations at . The ideal candidate will be responsible for managing CRM data, maintaining dashboards, and generating insights that enhance customer engagement and improve business performance. This role is well-suited for fresh graduates with foundational analytical skills and a strong interest in CRM management.

Key Responsibilities

• Maintain, update, and oversee the organization’s CRM system.
• Analyze CRM data to identify customer behavior patterns, engagement metrics, and improvement opportunities.
• Prepare periodic CRM performance reports and present insights to management.
• Support sales, marketing, and operations teams by optimizing CRM workflows.
• Assist in building dashboards, customer segments, and campaign tracking modules.
• Ensure data accuracy and cleanliness through routine data audits.
• Handle CRM-related queries and requests from internal teams.

Key Requirements

• Bachelor’s degree in Data Science, Statistics, Business Analytics, Computer Science, or related fields.
• 0–1 year of experience in CRM support, data analysis, or similar roles..
• Strong proficiency in MS Excel/Google Sheets; basic knowledge of SQL or visualization tools (Power BI/Tableau) is an added advantage.
• Strong analytical skills, excellent attention to detail, and a proactive approach to problem-solving.
• Good communication skills and ability to collaborate across teams.

Benefits

• Work-from-home flexibility
• Remote-friendly role

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Work Location: Remote