Client Coordinator

Job Title: Client Coordinator
Reports To: Finance Manager / Operations Manager / Director – Marketing
Location: Hyderabad / Delhi (Must be willing to travel across India)
Employment Type: Full-Time

Job Summary

The Client Coordinator is responsible for managing client accounts with a focus on receivables tracking, contract administration, and accurate billing processes. The role will serve as a key liaison between clients and internal departments to ensure contractual obligations are fulfilled, payments are received within agreed timelines, and financial documentation remains compliant and up-to-date.

Key Responsibilities

Receivables Management

• Monitor accounts receivable ageing reports to identify overdue payments and take necessary corrective actions.
• Follow up with clients through calls, emails, or client portals for outstanding invoices.
• Coordinate with internal departments to resolve billing discrepancies or disputes.
• Ensure timely and accurate invoice generation as per contractual terms.
• Support the creation of payment plans and escalations when required.
• Prepare and share receivables status reports with management.

Contract Administration

• Maintain and manage client contract records and related documentation.
• Track contract milestones, renewal dates, deliverables, and expiry timelines.
• Ensure billing is aligned with contract terms, including pricing, deliverables, and service schedules.
• Assist in drafting, reviewing, processing, and amending client contracts.
• Coordinate internal approvals for new or modified contracts.
• Ensure all contracts comply with legal, financial, and company standards.

Client Coordination

• Act as the primary point of contact for client queries related to billing, receivables, and contract terms.
• Develop and maintain strong client relationships through clear communication and timely resolution of issues.
• Support onboarding of new clients by managing contract and financial documentation requirements.
• Coordinate with finance, business development, and operations teams to deliver a seamless client experience.

Required Skills and Qualifications

• Graduate in any discipline.
• 2–3 years of experience in client servicing, finance, accounts receivables, or contract administration.
• Strong knowledge of invoicing, receivables tracking, and contract lifecycle management.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• High level of attention to detail and the ability to manage multiple priorities simultaneously.
• Proficiency in MS Office and business communication tools is preferred.

Ideal Candidate Profile

A self-driven and detail-oriented professional who can confidently interact with clients, manage financial documentation, ensure contractual compliance, and contribute to improving receivables efficiency for the organization.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Commuter assistance
• Leave encashment
• Paid sick time

Work Location: In person